Two ways to buy Acorn.
Both tiers include the platform, the corporate course library and every new feature we ship. The difference is how much of Acorn’s team comes with it.
- Internal or external learning, priced per module
- Capabilities and Momentum available on the same rate card
- Corporate Course Library, 80 courses, unlimited access
- Implementation and configuration
- Shared Customer Success Manager
- All product enhancements and new features
- Base Development Plan release
- Capabilities AI
- Dedicated Strategic Account Manager
- Capability & skills framework advisory, with project management
- 2 Custom Courses created with Acorn authors
- 2 Momentum Workflows
- Integrated Development Plans
- Named users, passes, or a mix of both
- SSO and HRIS integration
Corporate LMS, automated compliance tracking, a curated library of over 80 professional development courses.
Role-based skill matrices, personalized capability targets, and performance alignment pathways mapped directly.
Continuous feedback loops, pulse surveys, strategic goal setting, and real-time team performance check-ins.
FAQs
How long does it take to implement Acorn?
Implementation takes 6–8 weeks, on average. Coming soon, we’ll have a self-service certification program for new administrators. This’ll help you reclaim time spent training on a new system upfront, and give you the tools to train others in your organization to admin Acorn, too.
What are your payment terms?
Annual upfront billing, net 30.
We can match payment terms with your budget cycles, so there’s no stress if you need something other than annual billing although this is preferred to keep processes efficient on both sides.
Can I do add-ons at a later stage? Will there be a penalty in time or monetary terms?
If you need to add-on to your subscription, this can be done at any point in your subscription cycle with new charges pro-rated for the remaining subscription term.
Why don’t you charge an implementation fee?
We have a 98% customer retention rate because we focus on your success with Acorn. We know you get a lot more value when implementations go smoothly, and in return, we know our customers stay with us longer. It’s a win-win.
Do you charge for sandbox and testing environments?
No. Adoption is the enemy of all software projects. We love when our project sponsors set up multiple environments to learn our product and test different ideas to imagine how their users would best it. Charging for this could inadvertently stop efforts that would increase adoption.
Can you quote for small businesses?
Acorn’s suite of products is purposefully designed for midsize to enterprise organizations who want to create sustainable business growth by better aligning performance and learning. Larger companies tend to be at the stage where they’ve already introduced or are introducing capability-led strategies, which is right where we like to play.
In short, we’ve learned that our expertise is better served nurturing larger companies on that journey, which means we don’t partner with SMBs.
We can support a wide range of use cases, but don’t want to make any false promises that we can service all use cases. We believe that any vendor that says they can isn’t giving any of their customers the service they deserve.
Is support included in pricing?
Yes. We don’t believe in complicated pricing tiers, which is why we offer two support packages.
Every plan includes email, phone, and online portal support, plus our self-help knowledge base. Acorn Base includes a shared Customer Success Manager, and Acorn Altitude includes a dedicated Strategic Account Manager, along with capability and skills framework advisory and project management.
What is Learn4Good?
Learn4Good is our way to support causes close to our hearts. Every year, we set aside a portion of our budget to empower our network of NFPs to achieve their goals and drive change with customized pricing. Learn more about the program here.