Documentation skills

Documentation skills involve the ability to create, maintain, and organize accurate records and information. Frontline workers with strong documentation skills contribute to efficient record-keeping and information management.

Beginner competence definition

Beginner documentation skills involve basic record-keeping and the ability to document routine information following established guidelines. Frontline workers at this level may require support in organizing and maintaining accurate records.

Intermediate competence definition

Intermediate documentation skills include the capacity to independently create and manage detailed records, ensuring accuracy and compliance with established standards. Frontline workers at this level contribute to organized and efficient information systems.

Advanced competence definition

Advanced documentation skills are characterized by a high level of proficiency in creating, managing, and auditing complex records. Frontline workers at this level may actively contribute to process improvements, implement new documentation strategies, and assist in training others on documentation best practices.