Continuous learning

Continuous learning is the commitment to acquiring new knowledge, skills, and staying updated on industry trends and best practices. Frontline workers with a strong focus on continuous learning contribute to personal and organizational growth.

Beginner competence definition

Beginner continuous learning involves a willingness to engage in training and development opportunities provided by the organization. Frontline workers at this level may require guidance in identifying and pursuing learning opportunities.

Intermediate competence definition

Intermediate continuous learning includes the active pursuit of additional skills and knowledge beyond mandatory training. Frontline workers at this level may seek out learning opportunities independently and share acquired knowledge with colleagues.

Advanced competence definition

Advanced continuous learning is characterized by a proactive approach to personal and professional development, including seeking out advanced training, staying informed about industry trends, and actively contributing insights to organizational learning initiatives. Frontline workers at this level serve as champions of a learning culture within the organization.