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Human Resources

Digital HR Transformation

Digital HR Transformation is the innovative integration of digital technology and strategies into HR functions, ultimately enhancing employee engagement, streamlining processes, leveraging analytics for informed decision-making, and promoting a culture of continuous learning, adaptability and efficiency in the organization.

Level 1: Emerging

At an emerging level you are beginning to explore the potential of digital technology to revolutionise Human Resources. You grasp essential concepts and are eager to develop digital HR transformation skills.

Level 2: Proficient

At a proficient level, you are able to strategically lead and execute digital HR transformation initiatives, utilizing technology to enhance HR processes, improve employee experiences, and drive organizational success.

Level 3: Advanced

At an advanced level, you are able to lead the strategic implementation of digital HR initiatives, seamlessly integrating technology to enhance employee experience, streamline processes, and drive organizational performance.

HR Budgeting

HR Budgeting is the capability to plan, manage, and allocate financial resources within the Human Resources function. It includes forecasting HR expenses, tracking actual costs, and making adjustments to optimize spending and maximize efficiency in talent management strategies.

Level 1: Emerging

At an emerging level, you are developing skills in HR budget preparation and utilization, gaining basic proficiency in cost management and tracking budget related to HR activities and initiatives.

Level 2: Proficient

At a proficient level you are able to develop and manage HR budgets effectively, aligning them with organizational goals and ensuring optimal utilization of resources to support HR initiatives and strategies.

Level 3: Advanced

At an advanced level you are able to create comprehensive HR budgets that align with strategic HR goals, demonstrate ROI, and optimize resource allocation to drive organizational success.

Employee Wellness Programs

Employee Wellness Programs is a strategic initiative in Human Resources that involves creating and managing services aimed at improving and maintaining the physical and mental health of employees, hence enhancing productivity, job satisfaction, and overall organizational performance.

Level 1: Emerging

At an emerging level, you are beginning to develop insights into employee wellness programs, understanding their importance and initiating efforts to encourage participation among staff in wellness activities.

Level 2: Proficient

At a proficient level, you are able to design and implement comprehensive employee wellness programs that align with organizational goals, promote a healthy workplace culture, and support employee well-being in HR.

Level 3: Advanced

At an advanced level you are proficient in designing, implementing, and evaluating comprehensive employee wellness programs that effectively address the physical, mental, and emotional well-being needs within the organization.

Corporate Culture Development

Corporate Culture Development is the strategic function within Human Resources to shape, monitor, and enhance a company's values, beliefs, and behaviors aligning with business goals. This capability influences employee engagement, productivity, and retention, fostering a stronger, healthier work environment conducive to achieving organizational success.

Level 1: Emerging

At an emerging level, you are beginning to understand the importance of corporate culture. You can identify core elements, suggest improvements, and assist in implementation under guidance from senior HR staff.

Level 2: Proficient

At a proficient level you are able to analyze the current corporate culture, identify areas for improvement, and implement strategies to develop a positive and inclusive work environment within the organization.

Level 3: Advanced

At an advanced level you are able to lead the development and implementation of a corporate culture strategy that aligns with HR goals, enhances employee engagement, and drives organizational success.

Grievance Handling

Grievance Handling is the process by which Human Resources professionals manage and resolve employee complaints or disputes fairly and objectively, maintaining a positive work environment, preserving relationships, and ensuring compliance with legal and organizational standards.

Level 1: Emerging

At an emerging level, you are beginning to develop skills in handling staff grievances, understanding basic processes, learning to foster open communication, yet still requiring guidance in resolving conflicts.

Level 2: Proficient

At a proficient level, you are able to effectively manage and resolve employee grievances in accordance with company policies and relevant employment laws, fostering a positive and fair working environment.

Level 3: Advanced

At an advanced level you are adept at effectively resolving complex grievances in a fair and efficient manner, demonstrating strong mediation skills and a deep understanding of HR policies and procedures.

Union Relations

Union Relations is the capability of understanding, negotiating, and maintaining productive relationships with trade unions, ensuring legal adherence, managing collective agreements, and resolving disputes to foster a harmonious organizational environment. This capability is crucial in Human Resources for employee advocacy and workplace wellbeing.

Level 1: Emerging

At an emerging level, you are beginning to learn about and understand union relations. You are gaining familiarity with collective bargaining processes and establishing working relationships with union representatives.

Level 2: Proficient

At a proficient level you are able to effectively manage and maintain positive relationships with unions, ensuring compliance with labor laws and negotiating collective bargaining agreements in a fair and strategic manner.

Level 3: Advanced

At an advanced level, you are proficient in managing complex union relationships, negotiating agreements, and resolving disputes effectively. You demonstrate strategic thinking, strong communication skills, and sound knowledge of labor laws.

HR Compliance Auditing

HR Compliance Auditing is the systematic evaluation of HR policies and practices within an organization, ensuring adherence to legal, ethical, and company regulations, thereby minimizing risk, promoting fairness, and aligning HR operations with organizational objectives.

Level 1: Emerging

At an emerging level, you are beginning to understand HR compliance auditing. You're able to identify key regulations and standards, conduct basic audit tasks, and report any compliance issues found.

Level 2: Proficient

At a proficient level, you are able to conduct thorough HR compliance audits, ensuring all policies and procedures are aligned with legal requirements and industry standards to mitigate risks effectively.

Level 3: Advanced

At an advanced level you are able to conduct comprehensive HR compliance audits with a deep understanding of relevant laws, regulations, and ethical practices, ensuring adherence and mitigating risks effectively.

Global HR Management

Global HR Management is the ability to design, implement, and manage human resources strategies and policies across different geographical locations. This includes talent acquisition, development, legal compliance, and cultural understanding, ensuring a cohesive work environment in a multinational context.

Level 1: Emerging

At an emerging level, you are beginning to grasp the complexities of global HR management. You understand its importance and are developing skills needed to support HR functions internationally.

Level 2: Proficient

At a proficient level, you are skilled in managing global HR strategies, policies, and practices to support international operations, ensuring compliance with laws and cultural sensitivities.

Level 3: Advanced

At an advanced level, you are able to effectively navigate and lead global HR initiatives, demonstrating a deep understanding of cultural nuances, international labor laws, and global workforce trends.

Benefits Administration

Benefits Administration is the HR process responsible for designing, planning, and managing company benefits programs. It involves understanding regulatory compliance, coordinating with providers, and ensuring employees are aware of their benefit options. It plays a crucial role in attracting, retaining and inspiring employees.

Level 1: Emerging

At an emerging level, you are beginning to familiarize yourself with benefits administration. You're acquiring basic knowledge such as understanding policies, identifying eligible employees and starting to manage benefits data.

Level 2: Proficient

At a proficient level you are adept at managing employee benefits programs, ensuring compliance with regulations, and providing accurate and timely information to employees regarding their benefits.

Level 3: Advanced

At an advanced level, you are adept at designing and implementing comprehensive benefits packages that attract and retain top talent, ensuring compliance with laws and regulations while optimizing costs and employee satisfaction.

Job Analysis and Design

Job Analysis and Design is the systematic process tackling two core human resources (HR) functions: identifying, documenting, and evaluating job requirements, and structuring or redefining jobs to align with organizational goals and optimize workforce efficacy. This includes setting responsibilities, skills needed, and the relationships within job roles.

Level 1: Emerging

At an emerging level, you are beginning to understand job design and analysis tasks. You're familiarising with conducting interviews, gathering data and identifying job prerequisites within the HR context.

Level 2: Proficient

At a proficient level, you are able to conduct thorough job analyzes, accurately define job roles, and design effective job structures within the organization to optimize human resources management.

Level 3: Advanced

At an advanced level, you are able to conduct comprehensive job analysis and design processes using advanced HR methodologies to align organizational goals with job requirements and create a structure for effective talent management.

HR Outsourcing Strategies

HR Outsourcing Strategies is the process of delegating human resources functions to an external agency. This includes tasks such as recruitment, payroll, and benefits administration, with strategies being critical in enhancing efficiency, reducing operational costs, and providing expertise beyond the organization's internal capabilities.'

Level 1: Emerging

At an emerging level, you are beginning to understand HR outsourcing strategies. You recognize various models and methodologies but are working on practical application and assessing impacts on the organization.

Level 2: Proficient

At a proficient level, you are able to develop and implement HR outsourcing strategies effectively to enhance organizational efficiency, cost-effectiveness, and flexibility in managing human capital resources.

Level 3: Advanced

At an advanced level you are able to develop and implement HR outsourcing strategies that effectively optimize resources, enhance organizational efficiency, and align with the overall business objectives.

Talent Acquisition Strategy

Talent Acquisition Strategy is a strategic approach within Human Resources, encompassing the methods, processes, and tactics employed to identify, attract, and recruit skilled candidates according to organizational needs, ensuring a high quality, diverse, and adaptable talent pool for current and future requisitions.

Level 1: Emerging

At an emerging level, you are beginning to understand the fundamentals of talent acquisition strategies. You can identify opportunities, yet require guidance to effectively develop and implement these strategies.

Level 2: Proficient

At a proficient level, you are skilled in designing and implementing talent acquisition strategies that align with the organization's goals, utilizing a deep understanding of HR best practices and industry trends.

Level 3: Advanced

At an advanced level, you are able to develop and implement innovative and effective talent acquisition strategies that align with the overall HR goals and objectives of the organization.

AI-Driven Talent Acquisition

AI-Driven Talent Acquisition is the systematic integration of artificial intelligence into hiring processes, maximizing efficiency in sourcing, screening, and selecting candidates. The capability relies on data analytics and machine learning to offer predictive insights, streamline decision-making, and enhance overall recruitment quality and speed in Human Resources.

Level 1: Emerging

At an emerging level, you are beginning to use AI technology to identify and attract potential candidates, integrating data-driven decision making into your initial talent acquisition strategies.

Level 2: Proficient

At a proficient level you are adept at utilizing AI tools to optimize talent acquisition processes, improving efficiency and accuracy in candidate sourcing, screening, and selection within human resources management.

Level 3: Advanced

At an advanced level, you are adept at leveraging AI technologies to optimize talent acquisition processes, identifying top candidates efficiently, enhancing diversity and inclusivity, and ensuring strategic alignment with organizational goals.

Remote Workforce Management

Remote Workforce Management is the HR proficiency of organizing, coordinating, and supervising employees operating in differing geographical locations or from home. This encompasses roles in recruitment, work engagement, performance management, staff development, and maintaining communication lines within the remote work setting.

Level 1: Emerging

At an emerging level, you are beginning to understand the complexities of managing a remote workforce, including knowledge of tools, processes, and communication strategies to effectively coordinate off-site employees.

Level 2: Proficient

At a proficient level you are able to effectively manage a remote workforce by implementing HR strategies that promote engagement, communication, and productivity while ensuring compliance with company policies and regulations.

Level 3: Advanced

At an advanced level, you are adept at overseeing remote teams, ensuring seamless communication, effective performance management, and fostering a remote work culture that aligns with organizational goals in Human Resources.

HR Data Privacy and Security

HR Data Privacy and Security is the ability to manage and protect confidential HR-related information within an organization. This includes safeguarding data, adhering to privacy regulations, securing sensitive data from unauthorized access, and ensuring safe data storage and transfers.

Level 1: Emerging

At an emerging level you are beginning to understand HR data privacy and security principles. You demonstrate initial knowledge about safeguarding sensitive HR information, with ongoing supervision and guidance for improved proficiency.

Level 2: Proficient

At a proficient level, you are able to ensure compliance with data privacy laws, protect sensitive employee information, maintain confidentiality, and implement security measures within HR systems effectively.

Level 3: Advanced

At an advanced level, you are able to establish and maintain robust data privacy and security measures within the HR function, ensuring compliance with regulations and proactively addressing potential risks.

Sustainable HR Practices

Sustainable HR Practices is the ability to implement environmentally conscious strategies in talent acquisition, development and retention. This includes fostering diversity, promoting employee wellness, adopting digital solutions to reduce waste, and committing to continuous learning to stay ahead of sustainable human resources trends and practices.

Level 1: Emerging

At an emerging level, you are beginning to understand and implement sustainable HR practices by making decisions that balance short-term needs with long-term organizational health and employee well-being.

Level 2: Proficient

At a proficient level, you are able to effectively implement and integrate sustainable HR practices within the organization, ensuring alignment with business goals, compliance with regulations, and fostering a positive work environment.

Level 3: Advanced

At an advanced level, you are implementing innovative strategies to integrate sustainable HR practices into all aspects of the organization, driving employee engagement, retention, and long-term business success.

Global Talent Mobility

Global Talent Mobility is the strategic capability of Human Resources to relocate employees globally, optimising talent distribution, enhancing cultural intelligence, skill augmentation, and leadership development, and aligning this movement with organizational objectives to drive competitive advantage and foster international collaboration.

Level 1: Emerging

At an emerging level, you are beginning to understand global talent mobility, recognizing the importance of international experiences, cultural awareness and being capable of basic coordination tasks.

Level 2: Proficient

At a proficient level you are able to effectively manage global talent mobility, demonstrating a solid understanding of international HR practices, policies, and compliance regulations to support employees' relocation and assignments.

Level 3: Advanced

At an advanced level you are able to strategically assess, implement, and manage global talent mobility programs, ensuring the seamless movement of employees across international borders while maintaining compliance and maximizing talent retention.

Ethical AI Use in HR

Ethical AI Use in HR is the responsible application of artificial intelligence tools within Human Resources operations, ensuring fairness, transparency, and respect for privacy. It entails using AI ethically in recruiting, talent management, and employee engagement while avoiding biases and discrimination.

Level 1: Emerging

At an emerging level, you are beginning to implement ethical AI strategies within HR and demonstrate introductory understanding of how AI impacts HR decisions and practices while upholding ethical standards.

Level 2: Proficient

At a proficient level you are able to apply ethical principles to the use of AI in HR processes, ensuring fairness, transparency, and accountability in decision-making to uphold organizational values and standards.

Level 3: Advanced

At an advanced level you are able to expertly navigate ethical considerations when implementing AI in HR, making decisions that prioritize fairness, transparency, and accountability in all processes and outcomes.

Diversity and Inclusion Analytics

Diversity and Inclusion Analytics is the systematic study and interpretation of data related to diversity and inclusion within an organization. It involves assessing workplace demographic patterns, identifying potential barriers to inclusion, and evaluating the effectiveness of diversity-related Human Resources initiatives and strategies.

Level 1: Emerging

At an emerging level, you are beginning to understand diversity and inclusion analytics. You're starting to use data to identify diversity challenges and propose solutions within a HR context.

Level 2: Proficient

At a proficient level you are able to analyze data relating to diversity and inclusion within the organization, providing insights and recommendations to support HR strategies and initiatives effectively.

Level 3: Advanced

At an advanced level you are proficient in utilizing advanced analytics tools to assess and improve diversity and inclusion initiatives within the organization, utilizing data-driven strategies to promote HR objectives.

Agile Workforce Planning

Agile Workforce Planning is the strategic competency in Human Resources to anticipate, adapt, and align an organization's skillset with shifting business demands. It involves continuous forecasting and resourcing to ensure optimal staff utilization, thus facilitating swift response to evolving market trends and operational change.

Level 1: Emerging

At an emerging level, you are mastering basic HR concepts to support agile workforce planning, gaining skills to forecast personnel needs under changing organizational conditions. You contribute valuable insights to planning discussions.

Level 2: Proficient

At a proficient level, you are able to effectively assess workforce needs, develop agile strategies, and implement flexible solutions to adapt to changes in the organization's human resources requirements.

Level 3: Advanced

At an advanced level, you are able to anticipate and respond to future changes in the workforce, implementing strategies that ensure your organization remains flexible, competitive, and able to achieve its objectives.

Employee Experience Design

Employee Experience Design is the strategic crafting of an employee's journey throughout their tenure within a company. This HR capability involves creating a conducive work environment, positive corporate culture, and effective processes that enhance job satisfaction, productivity and overall betterment of the employee's professional life.

Level 1: Emerging

At an emerging level you are beginning to understand the importance of employee experience design. You're learning to develop strategies that increase workplace satisfaction and employee engagement within your organization.

Level 2: Proficient

At a proficient level you are skilled in creating engaging and effective employee experiences that enhance satisfaction, retention, and productivity within the organization. You excel in designing HR initiatives that prioritize employee well-being.

Level 3: Advanced

At an advanced level, you are proficient in consistently designing and implementing innovative human resources strategies to enhance employee experience, driving engagement, retention, and overall organizational success.

Virtual Team Engagement Strategies

Virtual Team Engagement Strategies is a Human Resources capability focused on devising and implementing techniques to foster collaboration, motivation, and productivity within remote teams. This includes promoting effective communication, managing conflict, and nurturing trust and inclusivity, to ensure the success and cohesion of geographically dispersed team members.

Level 1: Emerging

At an emerging level, you are beginning to familiarize with virtual tools and strategies to engage with teams remotely. You are learning to foster communication, collaboration, and productivity in virtual teams.

Level 2: Proficient

At a proficient level, you are able to effectively utilize virtual team engagement strategies to foster collaboration, communication, and cohesion among remote employees, ultimately enhancing team performance and productivity in HR.

Level 3: Advanced

At an advanced level you are adept at implementing innovative virtual team engagement strategies to enhance employee collaboration, communication, and performance, effectively supporting HR goals and organizational success.

HR Information Systems

HR Information Systems is a digital solution adept at managing and processing an organization's human resource-related data, assisting in key HR functionalities such as recruitment, payroll, training, and performance records, enhancing decision-making, policy-making, and strategic planning within the organizational human resources framework.

Level 1: Emerging

At an emerging level, you are familiarising yourself with HR Information Systems, understanding their key functionalities, and gaining basic knowledge in data entry, reporting, and maintaining accurate employee data.

Level 2: Proficient

At a proficient level, you are able to effectively utilize HR information systems to manage employee data, generate reports, analyze trends, and ensure compliance with data protection regulations within the organization.

Level 3: Advanced

At an advanced level, you are proficient in utilizing HR Information Systems to analyze data, develop strategic HR initiatives, and streamline HR processes for organizational success.

Leadership Development

Leadership Development is the strategic implementation of programs and initiatives by Human Resources to cultivate leadership skills, enhance employee potential, and groom individuals for more significant roles, thus ensuring the continuous effectiveness and growth of an organization's leadership pipeline.

Level 1: Emerging

At an emerging level, you are beginning to understand leadership development concepts. You're learning to identify and groom potential leaders within the organization, whilst still needing guidance.

Level 2: Proficient

At a proficient level you are able to design and implement leadership development programs, assess leadership competencies, and provide coaching and feedback to employees to enhance leadership skills within the organization.

Level 3: Advanced

At an advanced level, you are able to design, implement, and evaluate comprehensive leadership development programs that align with the organization's strategic goals and foster a culture of continuous learning and growth.

Talent Management

Talent Management is the strategic process of attracting, retaining, developing and deploying skilled employees within an organization. This includes planning for workforce needs, succession planning, performance management, learning and development, and engagement initiatives to optimise performance and generate organizational success.

Level 1: Emerging

At an emerging level, you are learning to identify and nurture talent within an organization, beginning to understand workplace dynamics and starting to develop basic workforce strategies.

Level 2: Proficient

At a proficient level you are able to effectively identify, attract, develop, and retain top talent within the organization. You can create strategies to nurture a culture of talent excellence.

Level 3: Advanced

At an advanced level, you are proficient in implementing strategic talent acquisition, retention, and development initiatives to ensure alignment with organizational goals and maximize employee potential in Human Resources.

Recruitment and Selection

Recruitment and Selection is the process in Human Resources that involves identifying, attracting, and choosing suitable candidates to meet an organization's staffing requirements. This capability involves evaluating applicants' skills, experience, and cultural fit, with the goal of fostering a productive work environment.

Level 1: Emerging

At an emerging level, you are developing foundational knowledge in recruitment and selection processes. You understand key principles and can begin assisting in candidate identification and screening.

Level 2: Proficient

At a proficient level, you are adept at designing recruitment strategies, sourcing candidates, conducting interviews, and selecting the best fit for the organization. You demonstrate sound judgment and decision-making skills.

Level 3: Advanced

At an advanced level you are proficient in utilizing advanced sourcing techniques, creating tailored recruitment strategies, conducting rigorous selection processes, and implementing diversity and inclusion initiatives within recruitment practices.

Compensation and Benefits

Compensation and Benefits is a crucial Human Resources function entailing the design, implementation and management of an organization's salary, bonus, and benefits structures. It encompasses ensuring competitive, equitable remuneration and benefits packages to attract, motivate, and retain talent, aligning with organizational strategy and compliance.

Level 1: Emerging

At an emerging level, you are gaining familiarity with compensation and benefits strategies, policies, and practices. You understand basic concepts and are developing skills to apply this knowledge effectively.

Level 2: Proficient

At a proficient level you are able to design and implement competitive compensation and benefits packages that align with organizational goals and industry standards, while ensuring compliance with relevant regulations.

Level 3: Advanced

At an advanced level you are proficient in designing competitive compensation packages, conducting in-depth salary analyzes, and developing comprehensive benefits programs to attract and retain top talent in the HR field.

Employee Relations

Employee Relations is the HR function designed to facilitate productive relationships between employees and the organization. It encompasses communication, conflict resolution, and maintaining a positive environment, thus promoting mutual respect, trust, and overall job satisfaction, while upholding the company's policies and values.

Level 1: Emerging

At an emerging level, you are initiating HR interactions, fostering open communication. You address basic employee concerns, conflicts, and grievances, committed to promoting a respectful workplace environment.

Level 2: Proficient

At a proficient level, you are able to effectively manage and resolve employee relations issues, ensuring a positive work environment and adherence to HR policies and regulations within the organization.

Level 3: Advanced

At an advanced level, you are able to effectively manage complex employee relations issues, navigate legal requirements, and foster a positive work culture through proactive communication and conflict resolution strategies.

HR Analytics

HR Analytics is the application of data-driven methodologies to inform strategic decision-making within Human Resources, involving the collection, analysis, and interpretation of HR data to predict, optimize, and enhance employee performance, engagement, retention as well as organizational performance.

Level 1: Emerging

At an emerging level, you are beginning to gather and understand HR data. You recognize its implications, utilize basic tools for analysis, and clearly communicate findings to inform HR decisions.

Level 2: Proficient

At a proficient level you are able to analyze HR data effectively to identify trends, patterns, and insights for informed decision-making and strategic planning within the organization.

Level 3: Advanced

At an advanced level, you are proficient in utilizing advanced statistical tools and techniques to analyze HR data, draw insightful conclusions, and make data-driven decisions to drive organizational performance and strategy.

Training and Development

Training and Development is the systematic enhancement and broadening of individual and group skill sets within an organization. This HR function encompasses design, delivery, and evaluation of educational programs, contributing to employee competencies, improved performance, career growth, and increased job satisfaction.

Level 1: Emerging

At an emerging level, you are beginning to deliver training and development initiatives. You understand basic HR practices, can identify skill gaps, and are learning to design development plans.

Level 2: Proficient

At a proficient level you are adept at designing and delivering effective training programs, assessing development needs, and measuring the impact of learning initiatives within the Human Resources function.

Level 3: Advanced

At an advanced level, you are able to design and implement comprehensive training programs that align with the organization's strategic goals and enhance employee development and job performance within the HR realm.

Organizational Development

Organizational Development is a strategic HR capability, involving the design and implementation of processes and structures that improve organizational effectiveness. It includes understanding changes in the business environment, cultivating leadership skills, fostering team collaboration, and managing change to enhance the organization's capacity for growth, innovation, and performance.

Level 1: Emerging

At an emerging level, you are beginning to understand organizational development strategies. You're starting to apply basic HR principles in fostering growth, process improvement, and capacity expansion within the organization.

Level 2: Proficient

At a proficient level, you are able to implement strategic initiatives that drive organizational change and development within the Human Resources framework, effectively aligning workforce capabilities with business objectives.

Level 3: Advanced

At an advanced level, you are adept at designing and implementing strategic organizational development initiatives within the HR function. You excel in fostering a culture of continuous improvement and innovation.

Labor Law Compliance

Labor Law Compliance is the ability to understand, apply, and uphold various labor and employment regulations within the organization. This includes ensuring policies, procedures, and practices adhere to laws related to employee rights, compensation, safety, and discrimination, reducing legal risks and fostering a fair workplace environment.

Level 1: Emerging

At an emerging level, you are familiarizing yourself with labor law principles. You understand basic legal obligations and can execute tasks that ensure your organization's compliance under supervision.

Level 2: Proficient

At a proficient level you are skilled at interpreting and implementing labor laws to ensure the organization complies with regulations, mitigating legal risks and fostering a fair and just work environment.

Level 3: Advanced

At an advanced level you are able to interpret and apply complex labor laws, ensuring organizational compliance and proactively mitigating any legal risks related to human resources practices.

Workforce Planning

Workforce Planning is the systematic approach of anticipating human resources needs, to align with strategic organizational objectives. This encompasses assessing current staff, future staff requirements, arranging necessary trainings, and maintaining balance between the demand for and supply of employees.

Level 1: Emerging

At an emerging level, you are beginning to understand basic methodologies for workforce planning, and are able to contribute to discussions regarding staffing needs and adjustments.

Level 2: Proficient

At a proficient level, you are able to effectively analyze current workforce trends, anticipate future organizational needs, and develop strategic plans to ensure the right talent is in place for business success.

Level 3: Advanced

At an advanced level, you are able to strategically analyze and forecast the organization's future workforce needs, aligning them with business objectives and implementing effective recruitment and retention strategies.

Career Pathing

Career Pathing is a strategic Human Resources capability helping employees identify their career growth trajectory within the organization. It plots potential job roles, skills development needs, and progression steps, aligning individual career goals with the organization's future needs and opportunities.

Level 1: Emerging

At an emerging level, you are beginning to gain the aptitude for identifying and aligning employees' skills and development with suitable organizational roles and long-term career goals.

Level 2: Proficient

At a proficient level you are able to effectively facilitate career pathing discussions, identify development opportunities, and create personalized career plans to support employee growth within the organization.

Level 3: Advanced

At an advanced level you are able to design and implement comprehensive career pathing strategies that align with organizational goals, support employee development, and ensure talent retention within the HR function.

Policy Development

Policy Development is the capacity to design, implement, and maintain HR-specific policies that align with organizational strategy, legislative requirements, and best practices. It involves transformation of complex HR issues into understandable, actionable, and effective strategies, affording a consistent, fair, safe, and productive workplace environment.

Level 1: Emerging

At an emerging level, you are beginning to understand the process of policy development in human resources. You can work under guidance to assist in the creation of simple HR policies.

Level 2: Proficient

At a proficient level you are able to independently develop HR policies that align with organizational goals, legal requirements, and best practices, ensuring consistency and compliance across the organization.

Level 3: Advanced

At an advanced level you are able to strategically develop, implement, and evaluate HR policies that align with organizational goals, legal requirements, and best practices in human resources management.

Strategic HR Planning

Strategic HR Planning is the process of identifying the current and future human resources needs of an organization. It involves aligning HR activities with business goals, forecasting the demand for employees, succession planning, talent management, and ensuring workforce diversity and legal compliance.

Level 1: Emerging

At an emerging level, you are developing skills to align HR strategy with organizational goals. You have basic understanding of workforce planning, recruitment, and talent management. Your grasp on strategic HR planning is foundational.

Level 2: Proficient

At a proficient level, you are able to develop strategic HR plans aligned with organizational goals, analyze workforce trends, and forecast future talent needs to drive business success effectively.

Level 3: Advanced

At an advanced level, you are able to create and implement a comprehensive strategic HR plan that aligns with the organization's goals and ensures a competitive advantage through talent management and development.

Workplace Safety and Health

Workplace Safety and Health is the competency in Human Resources of developing, implementing, and monitoring policies and initiatives that ensure a safe, healthy working environment, complying with regulations and promoting employee well-being and productivity, while minimizing workplace incident risks.

Level 1: Emerging

At an emerging level, you are beginning to understand basic safety and health standards, initiating practices according to HR protocols that promote an environment of safety and wellness in the workplace.

Level 2: Proficient

At a proficient level, you are able to effectively implement and monitor safety policies, conduct risk assessments, and ensure compliance with health and safety regulations in the workplace.

Level 3: Advanced

At an advanced level, you are able to effectively develop, implement, and monitor workplace safety and health programs, ensuring compliance with HR regulations and promoting a culture of safety within the organization.

Employee Onboarding

Employee Onboarding is the process initiated by Human Resources to integrate a new employee into the organization. This includes orientation, training, paperwork, and fostering connections between the new hire and their team. Successful onboarding improves job performance, satisfaction and employee retention.'

Level 1: Emerging

At an emerging level, you are gaining knowledge of employee onboarding procedures. You are developing skills to orient, integrate and engage new hires effectively within the organization's culture and regulations.

Level 2: Proficient

At a proficient level, you are skilled in designing and executing comprehensive employee onboarding programs that ensure smooth transitions, foster engagement, and align with organizational goals within Human Resources.

Level 3: Advanced

At an advanced level, you are adept at designing and implementing comprehensive onboarding programs that align with organizational goals, enhance employee engagement, and ensure a smooth integration process within the HR framework.

Employee Retention Strategies

Employee Retention Strategies is the systematic effort by Human Resources to create and foster an environment that encourages employees to remain employed by providing competitive pay, work satisfaction, positivity at work, and scope for learning and development, ultimately improving the organization's performance.

Level 1: Emerging

At an emerging level, you are beginning to understand employee retention strategies. You're learning to identify factors impacting employee retention and implementing basic strategies to improve it. More practice is needed.

Level 2: Proficient

At a proficient level, you are able to develop and implement effective employee retention strategies tailored to the organization's needs, resulting in increased employee satisfaction, engagement, and retention within the company.

Level 3: Advanced

At an advanced level, you are proficient in implementing innovative employee retention strategies that align with the organization's goals, culture, and values, ensuring high retention rates and employee satisfaction.

HR Project Management

HR Project Management is the expertise in coordinating and handling Human Resources-related projects, involving tasks such as planning, staffing, directing, and controlling project resources to achieve specific HR strategic goals within a defined scope, quality, time, and cost constraints.

Level 1: Emerging

At an emerging level you are developing foundational skills in HR project management. You understand basics and can participate in projects under supervision, but require further growth and experience.

Level 2: Proficient

At a proficient level, you are able to effectively plan, execute, and monitor HR projects while ensuring alignment with organizational goals, timelines, and budget constraints.

Level 3: Advanced

At an advanced level, you are an expert in overseeing HR projects, demonstrating exceptional leadership, communication, and problem-solving skills. You excel in planning, execution, and evaluation of HR initiatives.

Employment Law

Employment Law is the knowledge and application of legal statutes concerning workplace activities related to hiring, terminating, compensating, managing, and treating employees in an organization. It involves understanding and compliance with laws regarding discrimination, workplace safety, labor relations, and employee benefits.

Level 1: Emerging

At an emerging level, you are beginning to develop your understanding of employment law. You comprehend basic legal regulations and can apply basic human resources practices according to those laws.

Level 2: Proficient

At a proficient level you are able to interpret and apply employment laws accurately in HR practices, ensuring compliance and fairness in all aspects of employee relations within the organization.

Level 3: Advanced

At an advanced level you are able to apply intricate knowledge of employment law to provide expert advice, draft policies, and ensure legal compliance within the Human Resources function.

Payroll Management

Payroll Management is the process of administering employees' financial records within an HR capacity. This includes calculations of salaries, deductions, bonuses, net pay, and generating payslips, ensuring precise, timely payment and conformity to relevant legal and tax requirements.

Level 1: Emerging

At an emerging level, you are developing familiarity with payroll systems, beginning to process payroll data, ensuring basic compliance, and slowly building up your understanding of payroll policies and procedures.

Level 2: Proficient

At a proficient level you are able to accurately process payroll, ensure compliance with HR policies and regulations, and effectively communicate with employees regarding payroll-related inquiries and issues.

Level 3: Advanced

At an advanced level you are able to design and implement complex payroll systems, analyze data for compliance, and provide strategic advice on payroll-related matters within the HR function.

HR Metrics and Reporting

HR Metrics and Reporting is the ability to collect, analyze, and present HR data accurately. It involves identifying key performance indicators, tracking trends over time, and effectively communicating the resulting insights to support strategic decision-making in the organization's human resource operations.

Level 1: Emerging

At an emerging level, you are beginning to learn and understand the terminology and methodology of HR Metrics and Reporting. You can perform basic tasks under close supervision.

Level 2: Proficient

At a proficient level you are adept at collecting, analyzing, and interpreting HR data to make informed decisions and recommendations. You can effectively communicate key metrics to stakeholders for strategic planning.

Level 3: Advanced

At an advanced level, you are able to analyze complex HR metrics, interpret data accurately, and create insightful reports that drive strategic decision-making within the organization.

Capabilities