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Facilities Management

Workplace Safety Standards

Workplace Safety Standards is the capability to ensure, monitor, and maintain a safe and healthy working environment in a facility. It involves understanding, implementing, and enforcing regulatory safety standards and procedures, reducing potential risks, and managing emergency situations within a facility accordingly.

Level 1: Emerging

At an emerging level, you are beginning to understand and apply basic Workplace Safety Standards within a Facilities Management environment. Your knowledge is foundational, and you're learning best practice.

Level 2: Proficient

At a proficient level you are able to ensure compliance with workplace safety regulations, implement safety protocols, conduct regular safety inspections, and effectively communicate safety procedures to all facility stakeholders.

Level 3: Advanced

At an advanced level you are adept at implementing and continuously improving workplace safety standards in facilities management, ensuring compliance with regulations and promoting a culture of safety throughout the organization.

Compliance with Accessibility Standards

Compliance with Accessibility Standards is the facility management's ability to ensure that all physical premises, services, and digital interfaces within the organization adhere to established accessibility standards, promoting inclusive environments for all employees, customers and visitors, including those with disabilities.

Level 1: Emerging

At an emerging level, you are beginning to understand and apply accessibility standards in facility management. You identify compliance gaps and make initial efforts towards addressing these in your facilities.

Level 2: Proficient

At a proficient level you are able to ensure that facilities are compliant with accessibility standards, making necessary adjustments and accommodations to support all individuals within the organization.

Level 3: Advanced

At an advanced level, you are fully proficient in ensuring that facilities meet all accessibility standards, including ADA requirements, to provide equal access and opportunities for all individuals within the built environment.

Waste Management and Recycling

Waste Management and Recycling is the capability to identify, collect, process and dispose of waste effectively, while sustaining recycling practices. The aim is to minimise environmental impact and manage resources, following strict legal and health guidelines, within the infrastructure of the organization's facilities.

Level 1: Emerging

At an emerging level, you are beginning to understand waste management and recycling within a facilities management context, acquiring knowledge in sorting, disposal and sustainability practices.

Level 2: Proficient

At a proficient level, you are able to efficiently manage waste and recycling within facilities, ensuring compliance with regulations, optimizing processes, and implementing sustainable practices to reduce environmental impact.

Level 3: Advanced

At an advanced level, you are able to develop and implement innovative waste management and recycling strategies within the facilities, maximizing resource efficiency and minimizing environmental impact.

Indoor Air Quality Management

Indoor Air Quality Management is the process of monitoring, assessing, and improving air conditions within an organization's facilities to ensure a healthy, energising environment. This includes overseeing ventilation, controlling pollutants, and reducing airborne contaminants, supporting employees' welfare and optimising efficiency within the workspace.

Level 1: Emerging

At an emerging level, you are beginning to understand indoor air quality management principles. You can identify potential air quality issues, initiate basic assessments and apply fundamental remediation strategies in a facilities management context.

Level 2: Proficient

At a proficient level you are able to assess and maintain indoor air quality using ventilation and filtration systems, monitoring for pollutants, and implementing corrective measures to ensure a healthy environment for occupants.

Level 3: Advanced

At an advanced level, you are able to implement and manage cutting-edge indoor air quality strategies in facilities, ensuring optimal health and comfort levels for occupants while minimizing environmental impact.

Lifecycle Asset Management

Lifecycle Asset Management is the strategic planning and execution of maintenance, optimization, and replacement of physical assets within a facility. This enhances asset performance, longevity and cost-effectiveness, ultimately contributing to organizational sustainability and productivity in facilities management.

Level 1: Emerging

At an emerging level, you are gaining understanding of the lifecycle process for managing assets. You assist in asset planning, acquisition, maintenance, and disposal within a facilities management context.

Level 2: Proficient

At a proficient level you are skilled in developing asset management strategies, conducting lifecycle cost analysis, and implementing maintenance plans to ensure optimal performance and longevity of facilities assets.

Level 3: Advanced

At an advanced level, you are able to develop and implement comprehensive strategies for the lifecycle management of assets within facilities, optimizing performance, sustainability, and cost-efficiency.

Utility Systems Management

Utility Systems Management is the capability to oversee, maintain, and optimise a facility's utility systems, such as electricity, water, and HVAC. This involves assessing system performance, planning upgrades, and ensuring compliance with safety and efficiency standards, contributing to effective and sustainable facilities management.

Level 1: Emerging

At an emerging level you are familiarizing yourself with the basics of utility systems, beginning to interpret their functionality and impact within the facilities management environment.

Level 2: Proficient

At a proficient level you are managing utility systems effectively, ensuring reliable operation and optimal energy efficiency. You coordinate maintenance schedules, monitor performance, and implement improvements to support facility operations.

Level 3: Advanced

At an advanced level, you are adept at overseeing the design, operations, and maintenance of complex utility systems within facilities. You can effectively troubleshoot issues and optimize system performance efficiently.

Green Building Practices

Green Building Practices is the application of ecologically focused procedures in facilities management. This involves implementing sustainable design, construction, operation, and maintenance processes that minimize environmental impact, optimize resource use, improve indoor and outdoor health, and enhance overall facility performance.

Level 1: Emerging

At an emerging level, you are beginning to understand green building practices essential in facilities management. You display basic knowledge of sustainability concepts and are committed to environmental responsibility.

Level 2: Proficient

At a proficient level you are able to effectively implement and manage green building practices within facilities, ensuring compliance with sustainability standards and optimizing energy efficiency for cost-effective operations.

Level 3: Advanced

At an advanced level, you are proficient in implementing cutting-edge green building practices within facilities, optimizing energy efficiency, promoting sustainability, and ensuring compliance with environmental standards.

Property Risk Assessment

Property Risk Assessment is the systematic process in Facilities Management of evaluating, identifying and mitigating potential physical threats or liabilities associated with company-owned structures, land, and equipment. This aids in protecting the organization's assets, ensuring safety and operational continuity.

Level 1: Emerging

At an emerging level you are starting to understand basic property risk assessment principles. You are familiarising yourself with identifying and mitigating potential risks in the field of facility management.

Level 2: Proficient

At a proficient level, you are able to conduct thorough property risk assessments within Facilities Management to identify potential hazards, evaluate risks, and develop effective mitigation strategies to ensure a safe environment.

Level 3: Advanced

At an advanced level, you are expected to conduct comprehensive property risk assessments in Facilities Management. This includes identifying hazards, evaluating risks, implementing preventive measures, and ensuring compliance with regulations.

Building Automation Systems

Building Automation Systems is the utilization of control systems and smart technology to autonomously manage a building's internal operations. In Facilities Management, this involves the efficient regulation of temperature, lighting, security, and other key aspects to promote energy efficiency, operational effectiveness and comfort for occupants.

Level 1: Emerging

At an emerging level, you are beginning to comprehend the theory behind building automation systems. You grasp basic functionalities and operations, seeking to implement and troubleshoot simple facilities management tasks.

Level 2: Proficient

At a proficient level, you are able to effectively manage and optimize building automation systems to enhance operational efficiency, sustainability, and occupant comfort within facilities.

Level 3: Advanced

At an advanced level, you are adept at optimizing building automation systems to enhance energy efficiency, occupant comfort, and overall operational performance within the facilities management context.

Accessibility and Inclusivity in Facilities

Accessibility and Inclusivity in Facilities is the capacity to develop, implement, and maintain infrastructures that are universally accessible, considering differently-abled individuals, while promoting diversity, respecting individualities, and ensuring safety and comfort for all in the facilities management spectrum.

Level 1: Emerging

At an emerging level, you are gaining knowledge on making facilities accessible and inclusive for all. You can identify basic barriers and recommend changes under supervision in a facilities management environment.

Level 2: Proficient

At a proficient level you are able to ensure that facilities are accessible to all individuals, including those with disabilities, and create an inclusive environment that meets diverse needs within the organization.

Level 3: Advanced

At an advanced level, you are able to ensure that facilities are accessible and inclusive for all individuals, including those with disabilities, by implementing advanced design and technology solutions.

Capabilities