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Capability Library


Supplier performance evaluation and scorecarding

Supplier performance evaluation and scorecarding

Related Terms:

Supplier performance evaluation and scorecarding involves assessing and measuring supplier performance against predefined metrics and benchmarks to drive supplier excellence, continuous improvement, and value creation. It encompasses activities such as performance data collection, scorecard development, performance evaluations, and supplier feedback sessions.

Beginner competence definition

Beginners understand basic supplier performance evaluation principles and support more experienced professionals in data collection and performance tracking tasks. They can assist in organizing performance data, contributing to the development of performance scorecards, and supporting performance evaluation processes.

Intermediate competence definition

Intermediate-level professionals are able to collect and analyze supplier performance data, develop performance scorecards, and conduct performance evaluations. They can participate in performance review meetings, collaborate with stakeholders to define performance metrics and benchmarks, and provide feedback to suppliers on their performance. They also possess strong analytical skills to identify trends, assess supplier performance gaps, and propose improvement measures, and engage with suppliers to drive continuous improvement, address performance issues, and foster collaborative relationships.

Advanced competence definition

Advanced-level professionals have extensive knowledge of supplier performance management methodologies, industry benchmarks, and best practices in scorecard development. They lead supplier performance evaluation initiatives, collaborating with stakeholders to define performance metrics, establish performance targets, and implement comprehensive performance measurement frameworks. They actively monitor supplier performance, conduct in-depth performance evaluations, and provide actionable feedback to suppliers. Additionally, they drive supplier performance improvement programs, facilitating performance improvement discussions, and supporting supplier development initiatives and act as a strategic advisor to internal stakeholders, leveraging performance data and insights to inform supplier selection, contract negotiations, and long-term supplier relationship strategies. We have found they often provide guidance and training to internal stakeholders on supplier performance evaluation and scorecarding, driving a culture of continuous improvement and supplier excellence within the organization.


Procurement risk assessment and mitigation


Stakeholder engagement and relationship management

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