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Responsiveness

Responsiveness is the ability to react quickly and effectively to changes or requests. It involves adapting one's behavior to meet evolving circumstances or needs, demonstrating a commitment to timely action, and showing an open and positive attitude towards change and improvements.

Level 1: Emerging

At an emerging level, you are beginning to show initiative in responding to issues. Your actions demonstrate understanding of prompt and effective responses, but guidance is still required occasionally.

Level 2: Proficient

At a proficient level, you are consistently responsive to others' needs and communicate effectively and respectfully. You actively listen and adapt your approach to provide timely and helpful support.

Level 3: Advanced

At an advanced level you are consistently proactive in addressing feedback, adapting quickly to changing circumstances, and consistently exceeding expectations in your responsiveness to colleagues, clients, and stakeholders within the organization.

Where is this capability used?