Data-Driven Decision Making
Data-Driven Decision Making is the aptitude to interpret, understand, and leverage data, transforming it into actionable information, used to guide strategic decisions. It underscores the behavioral competency to be analytically minded, think critically, logically, and transparently, allowing for informed, unbiased decision-making in the workplace.
Level 1: Emerging
At an emerging level, you are beginning to use data in decision-making. You understand its importance but are still developing the skills necessary to interpret and effectively utilize the information.
Level 2: Proficient
At a proficient level you are able to use data effectively to inform decision making, identifying trends, patterns, and insights to drive strategic and impactful behaviors within the organization.
Level 3: Advanced
At an advanced level, you are able to consistently leverage data to make informed, strategic decisions that drive organizational success. You demonstrate a deep understanding of how data influences behaviors.
Crisis Management
Crisis Management is the capacity to effectively respond to unforeseen challenges or emergencies, exhibiting organization, calm demeanor, swift decision-making, and proactive communication. This behavior requires resilience, adaptability, and strong leadership skills, capable of minimizing potential harm and maintaining stability in the workplace environment.
Level 1: Emerging
At an emerging level, you are developing skills to respond to crises promptly. You can identify potential crises, gather relevant information, and participate effectively in mitigation efforts.
Level 2: Proficient
At a proficient level you are adept at swiftly identifying and addressing crises within the organization, demonstrating strong leadership, decision-making, and communication skills to effectively manage and resolve challenging situations.
Level 3: Advanced
At an advanced level you are able to effectively lead and coordinate responses to crises, demonstrating strong decision-making skills, calmness under pressure, and the ability to think strategically and proactively.
Resilience
Resilience is the ability to withstand, recover, and grow in the face of stressors or changing demands, maintaining optimism and focus, while handling adversity constructively. It reflects an individual's tenacity, adaptability and strength in challenging situations, and their capacity to bounce back from setbacks.
Level 1: Emerging
At an emerging level, you are developing your ability to recover quickly from setbacks. You begin to show perseverance amidst difficulties, displaying limited but growing stress tolerance.
Level 2: Proficient
At a proficient level you are able to bounce back from setbacks, adapt to change, and remain focused under pressure. You demonstrate a positive attitude and problem-solving skills in challenging situations.
Level 3: Advanced
At an advanced level you are able to demonstrate resilience by bouncing back quickly from setbacks, maintaining a positive attitude, and adapting well to change in challenging situations within the organization.
Adaptability
Adaptability is the ability to adjust one's behaviors and efforts in response to new situations, changes and challenges at work. It requires flexibility, openness to new ideas, and effective problem-solving skills to succeed in varying conditions and environments.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate openness to change. You readily accept new tasks, adapt your approach when required, and show resilience amidst uncertainty and unfamiliar situations.
Level 2: Proficient
At a proficient level you are able to quickly adjust your approach to changes in the workplace, demonstrating flexibility and resilience in the face of unexpected challenges.
Level 3: Advanced
At an advanced level you are able to quickly adapt to changing circumstances, demonstrating high levels of flexibility, innovation, and resilience in your Behaviors within the organization.
Collaboration
Collaboration is the ability to work effectively with others, sharing ideas, knowledge and skills in a respectful and helpful manner. It involves promoting teamwork, avoiding conflicts, appreciating diversity, and actively contributing to collective goals. This behavior benefits the individual, the team, and ultimately, the organization.
Level 1: Emerging
At an emerging level you are beginning to work effectively in a team, sharing ideas openly, showing willingness to cooperate and contribute towards shared goals in a respectful manner.
Level 2: Proficient
At a proficient level you are actively engaging with others, sharing information, ideas, and resources, and working together towards common goals within the organization.
Level 3: Advanced
At an advanced level you are able to foster a culture of teamwork and shared success, consistently seeking input from others and valuing diverse perspectives to drive collaboration within the organization.
Self-awareness
Self-awareness is the ability to introspectively understand one's emotions, beliefs, and behaviors. It involves recognizing personal strengths, weaknesses, and how one's actions impact others. This capability is crucial for enhancing interpersonal relations, fostering empathy, shaping reactions, and steering personal growth in a professional context.
Level 1: Emerging
At an emerging level, you are beginning to understand your emotions, recognizing their impacts on behavior. You are also developing the ability to identify personal strengths and areas for improvement.
Level 2: Proficient
At a proficient level you are aware of how your behaviors impact others and the overall work environment. You actively seek feedback and reflect on your actions to continuously improve your self-awareness.
Level 3: Advanced
At an advanced level you are highly self-aware, constantly reflecting on your actions and how they impact others. You demonstrate a deep understanding of your own emotions and behaviors.
Humility
Humility is the ability to acknowledge one's limitations and mistakes, welcome feedback, and appreciate the contributions of others. It involves prioritizing team success over personal glory, fostering a learning environment, and demonstrating respect and empathy towards everyone within an organization.
Level 1: Emerging
At an emerging level, you are beginning to acknowledge and appreciate contributions of others. You show awareness of your limitations and actively seek guidance to improve.
Level 2: Proficient
At a proficient level you are able to demonstrate humility by showing respect for others, being open to feedback, recognizing your own limitations, and putting the team's success above personal recognition.
Level 3: Advanced
At an advanced level, you are able to demonstrate humility by actively seeking feedback, admitting mistakes, and putting the needs of the team above your own ego in all situations.
Innovation
Innovation is the ability to apply original, creative thought processes in order to bring forth and implement new ideas or improvements. It involves exploring uncharted territories, fostering a curious mindset, continuously learning and adapting, and driving toward inventive solutions that enhance organizational effectiveness.
Level 1: Emerging
At an emerging level, you are starting to explore and adopt new ideas. You occasionally challenge the status quo and are beginning to recognise potential innovative solutions in your area.
Level 2: Proficient
At a proficient level you are able to generate and implement creative ideas, continually seek new ways to improve processes, and demonstrate a willingness to take calculated risks in driving innovation.
Level 3: Advanced
At an advanced level you are consistently generating original and effective ideas, challenging the status quo, and driving continuous improvement through innovative approaches in all aspects of your work.
Inclusivity
Inclusivity is the demonstration of valuing and leveraging differences within teams and communities. It involves active listening, fairness, empathy, and respect for all perspectives. This behavior promotes diversity, fosters belonging, ensures equal participation, and creates an environment where all feel empowered to contribute their unique skills.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate an understanding and respect for diverse perspectives, seeking to understand others' viewpoints and developing an inclusive mindset.
Level 2: Proficient
At a proficient level you are actively fostering an inclusive environment within your team by valuing and respecting the diverse perspectives, experiences, and ideas of all members.
Level 3: Advanced
At an advanced level, you are skilled at fostering a culture of inclusivity by actively seeking diverse perspectives, valuing all contributions, and creating a sense of belonging for everyone within the organization.
Transparency
Transparency is the ability to communicate honestly and openly, ensuring all relevant information is shared in a timely and accessible manner. It involves demonstrating integrity, fostering trust, and promoting an environment where actions align with spoken words, enhancing collective decision-making and teamwork.
Level 1: Emerging
At an emerging level you are starting to exhibit honesty in communication, gradually understanding how truthful expressions influence team dynamics and foster trust in professional relationships.
Level 2: Proficient
At a proficient level you are consistently open and honest in your communication, sharing information openly and transparently with your colleagues and actively seeking feedback to improve transparency within the organization.
Level 3: Advanced
At an advanced level you are transparent in all your actions, consistently communicating openly and honestly. You demonstrate integrity and ethical behavior, fostering trust and accountability within the organization.
Foresight
Foresight is the ability to predict or envision potential scenarios. It involves understanding trends, identifying opportunities or risks in advance, and planning strategically. This capability requires observation, analytical thinking, and decision-making skills, and plays a crucial role in an individual's or organization's adaptability and resilience.
Level 1: Emerging
At an emerging level, you are aware of potential outcomes and can anticipate possible challenges. You're beginning to use this foresight to enhance decision-making and guide future behavior.
Level 2: Proficient
At a proficient level you are able to anticipate and strategize for future trends and changes within the organization, demonstrating a strong sense of foresight in decision-making and planning behaviors.
Level 3: Advanced
At an advanced level you are able to anticipate and plan for future trends and developments in behaviors, effectively strategizing and making informed decisions based on your foresight capabilities.
Accountability
Accountability is the willingness to accept responsibility for one's actions, demonstrating conscientious, ethical, and transparent behaviors. It involves acknowledging mistakes, learning from them, and leveraging this comprehension to enhance decision-making skills and foster a culture of integrity within the organization.
Level 1: Emerging
At an emerging level, you are starting to accept responsibility for your actions. You acknowledge mistakes, learning from them. Occasionally, you demonstrate proactive behaviors to prevent future errors.
Level 2: Proficient
At a proficient level you are consistently taking ownership of your actions, meeting deadlines, and delivering on commitments. You hold yourself accountable for your behavior and always strive for improvement.
Level 3: Advanced
At an advanced level, you are consistently demonstrating accountability by taking full ownership of your actions, decisions, and their outcomes, inspiring trust and confidence in your behavior within the organization.
Empathy
Empathy is the ability to understand, share and respond constructively to others’ emotions and experiences. It involves active listening, recognizing non-verbal cues, and demonstrating responsiveness, fostering stronger relationships and facilitating better communication in a professional setting.
Level 1: Emerging
At an emerging level you are starting to show an understanding and awareness of others' feelings. You are beginning to respond with sensitivity and take into consideration others' perspectives.
Level 2: Proficient
At a proficient level, you are able to demonstrate empathy by actively listening, understanding others' perspectives, and showing compassion in your interactions within the organization.
Level 3: Advanced
At an advanced level, you are able to demonstrate exceptional empathy by consistently understanding and responding to others' emotions, perspectives, and needs effectively to build strong relationships and trust within the organization.
Work-Life Balance
Work-Life Balance is the ability to effectively manage career-related tasks and personal responsibilities while maintaining personal well-being. This includes managing stress, setting boundaries between work and leisure, exhibiting resilience, prioritizing health, and demonstrating adaptability in changing circumstances.
Level 1: Emerging
At an emerging level, you are starting to understand the importance of integrating personal needs with workplace demands, beginning to establish boundaries and prioritizing self-care in your routine.
Level 2: Proficient
At a proficient level you are able to effectively prioritize tasks and manage your time to ensure a healthy balance between work responsibilities and personal life, leading to improved overall well-being.
Level 3: Advanced
At an advanced level you are able to effectively prioritize tasks, set boundaries, and manage your time to maintain a healthy work-life balance. You consistently demonstrate self-care and boundaries with others.
Punctuality
Punctuality is the habit of adhering to predefined schedules and timelines. It involves the ability to manage time efficiently, meet deadlines, and arrive at meetings or events promptly, demonstrating respect for others' time. It's a vital trait that promotes discipline and reliability within a professional workplace setting.
Level 1: Emerging
At an emerging level, you are demonstrating an awareness of the importance of punctuality, though timely attendance and task completion might still present occasional challenges for you.
Level 2: Proficient
At a proficient level you are consistently punctual, arriving on time for all meetings and deadlines. You respect others' time and demonstrate reliability in your behavior within the organization.
Level 3: Advanced
At an advanced level you are consistently punctual, showing a deep respect for others' time and demonstrating a strong commitment to meeting deadlines and expectations within the organization.
Open-mindedness
Open-mindedness is the ability to embrace different perspectives, ideas and experiences without bias. It characterizes individuals who actively seek out and are receptive to new and diverse viewpoints, guided by a willingness to challenge their own beliefs, and are adaptive in the face of change, fostering creativity and collaboration.
Level 1: Emerging
At an emerging level, you are beginning to show willingness to consider new ideas. You acknowledge and value differing perspectives, contributing to the rich tapestry of organizational behaviors.
Level 2: Proficient
At a proficient level, you are open-minded in your approach, considering different perspectives and ideas. You actively seek out feedback and are willing to adapt your behaviors based on new information.
Level 3: Advanced
At an advanced level you are constantly seeking new perspectives, actively listening to others' ideas, and demonstrating a willingness to consider alternative viewpoints with an open and unbiased mindset.
Respectfulness
Respectfulness is the consistent demonstration of esteem, courtesy, and consideration towards others. It involves active listening, valuing diversity, understanding boundaries, acknowledging the perspectives and feelings of others, and promoting a harmonious work environment, conducive to collaboration and productive communication.
Level 1: Emerging
At an emerging level, you are learning to show respect to colleagues, displaying basic understanding and acknowledgment of differing views and opinions, whilst beginning to appreciate diversity.
Level 2: Proficient
At a proficient level you are consistently demonstrating respectfulness towards others by valuing diverse perspectives, actively listening, and treating everyone with kindness and empathy in all interactions within the organization.
Level 3: Advanced
At an advanced level you show respectfulness by consistently demonstrating empathy, actively listening, and valuing diverse perspectives. You proactively seek to create a positive and inclusive work environment for all.
Diplomacy
Diplomacy is the ability to manage situations tactfully and effectively, respecting the feelings and perspectives of others. This involves clear communication, conflict resolution, and fostering positive relationships, distinctively promoting a harmonious and collaborative work environment.
Level 1: Emerging
At an emerging level, you are learning to handle sensitive situations tactfully. You're beginning to develop respectful, open communications, and gently influence others in potentially contentious environments.
Level 2: Proficient
At a proficient level you are skilled at navigating complex interpersonal dynamics, resolving conflicts, and building consensus. You demonstrate tact, discretion, and empathy in all interactions within the organization.
Level 3: Advanced
At an advanced level you are adept at navigating complex interpersonal dynamics with finesse, tact, and grace, achieving positive outcomes even in the most challenging and sensitive situations.
Positivity
Positivity is the ability to maintain and project an encouraging and optimistic attitude, regardless of the circumstances. It involves fostering an uplifting environment at work, challenging negativity, and creating a positive outlook on tasks, challenges, and interactions with colleagues. It's vital for effective teamwork and workplace morale.
Level 1: Emerging
At an emerging level you are just starting to cultivate a positive mindset. You begin to exhibit optimism, displaying hopefulness and enthusiasm in a professional setting, while managing negativity well.
Level 2: Proficient
At a proficient level you are able to maintain a positive attitude even in challenging situations, effectively influencing the behavior of those around you through your optimistic outlook and encouraging demeanor.
Level 3: Advanced
At an advanced level, you are able to maintain a positive attitude even in challenging situations, inspiring others with your optimistic mindset and ability to find solutions in difficult circumstances.
Compassion
Compassion is the capability to demonstrate empathy and understanding towards others, acknowledging their feelings and experiences. It involves showing genuine care and kindness in our interactions, impacting positively on workplace culture. It also includes taking authentic actions to alleviate the suffering of others.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate understanding and empathy for others' feelings. You consciously attempt to show kindness and care, but may still need guidance and practice.
Level 2: Proficient
At a proficient level you are actively demonstrating empathy, understanding, and kindness towards others in your interactions. You consistently show compassion in your behaviors and prioritize the well-being of those around you.
Level 3: Advanced
At an advanced level you are able to demonstrate deep empathy, actively listen, and show genuine concern for others' well-being. You consistently exhibit kindness and understanding in all interactions.
Attentiveness
Attentiveness is the demonstrated ability to show sincere interest in others and their ideas, actively listen without distractions, notice and interpret both verbal and non-verbal cues, and remain alert and focused in all environments. It highlights respect, empathy, and the capacity to respond effectively to all interactions.
Level 1: Emerging
At an emerging level, you are beginning to display attentiveness by actively listening, showing interest in colleagues' insights, and ensuring understanding by confirming and summarizing key points during interactions.
Level 2: Proficient
At a proficient level you are consistently attentive, actively listening and observing, demonstrating a high level of focus and awareness in all interactions and tasks within the Behaviors framework.
Level 3: Advanced
At an advanced level you are highly skilled in actively listening to others, demonstrating deep empathy, and showing genuine interest in their perspectives, fostering strong connections and relationships within the organization.
Honesty
Honesty is the ethical behavior of demonstrating truthfulness and integrity in all actions, decisions, and communications. It denotes a commitment to authenticity, transparency, and accurately conveying facts without distortion or omission, promoting trust and credibility within the organizational framework.
Level 1: Emerging
At an emerging level, you are beginning to show consistent honesty in your interactions. You are demonstrating integrity in simple tasks and committing to truthfulness in every action and conversation.
Level 2: Proficient
At a proficient level you are consistently honest in your interactions and transparent in your communication. You uphold ethical standards, take responsibility for your actions, and demonstrate integrity in all behaviors.
Level 3: Advanced
At an advanced level, you are consistently transparent, truthful, and ethical in all your interactions. You model integrity and inspire others to uphold the highest standards of honesty in their behavior.
Tactfulness
Tactfulness is the ability to communicate in a sensitive, considerate manner, demonstrating respect and empathy towards others. This specialized behavioral skill involves effective handling of difficult conversations, preserving relationships, ensuring a positive environment, and facilitating constructive conflict resolution, without compromising the honesty or integrity of communication.
Level 1: Emerging
At an emerging level, you are developing your sensitivity to handle difficult or delicate interpersonal situations carefully. You begin to appreciate the importance of maintaining respectful, positive relations.
Level 2: Proficient
At a proficient level, you are able to demonstrate tactfulness in your behaviors by effectively navigating sensitive situations and communicating respectfully and diplomatically with others, fostering positive relationships and avoiding conflicts.
Level 3: Advanced
At an advanced level, you are able to navigate sensitive situations with grace and diplomacy, demonstrating exceptional tact in your interactions with others in the workplace.
Generosity
Generosity is the consistent demonstration of willingness to give time, resources, assistance or kindness to others without expectation of reciprocity, facilitating a harmonious and cooperative working environment. This behavior nurtures relationships, fosters teamwork, and contributes to a positive organizational climate.
Level 1: Emerging
At an emerging level, you are starting to demonstrate acts of kindness and sharing within your team. You're beginning to understand the importance of giving and collaboration in a working environment.
Level 2: Proficient
At a proficient level, you are consistently demonstrating generosity by freely sharing resources, knowledge, and support with your colleagues, fostering a positive and collaborative work environment within the organization.
Level 3: Advanced
At an advanced level you are consistently displaying a deep sense of generosity by proactively supporting and uplifting others, fostering a culture of giving and selflessness within the organization.
Gratitude
Gratitude is the ability to acknowledge and express appreciation for the actions of others, promoting positive workplace relationships. It involves showing sincere thankfulness for colleagues' efforts and cultivating an atmosphere of reciprocal respect and acknowledgment. This behavior fosters collaboration, morale, and overall workplace satisfaction.
Level 1: Emerging
At an emerging level, you are beginning to understand the importance of gratitude, starting to acknowledge colleagues' efforts, and are taking first steps towards expressing appreciation in an organizational setting.
Level 2: Proficient
At a proficient level you are consistently expressing appreciation towards others and acknowledging their contributions within the organization, fostering a positive and grateful work environment.
Level 3: Advanced
At an advanced level you are consistently demonstrating genuine gratitude towards others, recognizing and appreciating their contributions and efforts within the organization. You actively show appreciation for teamwork and support.
Initiative
Initiative is the ability to individually identify and undertake tasks proactively, without being prompted. It involves foreseeing issues, finding solutions, and taking decisive actions while striving for improvement, relying on keen judgment and personal resolve. Pertaining to behaviors, it implies self-directed, proactive actions.
Level 1: Emerging
At an emerging level, you are just starting to take independent actions. You occasionally go beyond responsibilities, showing a desire to contribute positively. Your initiative remains inconsistent.
Level 2: Proficient
At a proficient level you are able to take the initiative to identify and address opportunities for improvement, proactively contributing to the success of the team and organization through your actions.
Level 3: Advanced
At an advanced level you are proactive in identifying opportunities for improvement, taking the lead in initiating new projects, and demonstrating a strong sense of ownership and accountability in your work.
Fairness
Fairness is the consistent practice of treating individuals equitably, without favoritism or discrimination. It implies an objective and unbiased approach to decision-making, considering all relevant factors, adhering to established guidelines, and ensuring equal opportunities for all, fostering a transparent and understanding work environment.
Level 1: Emerging
At an emerging level, you are starting to acknowledge the importance of fair treatment in your interactions. You strive to respect everyone's rights and cultivate objectivity in decision-making processes.
Level 2: Proficient
At a proficient level, you are consistently demonstrating fairness by objectively evaluating situations, treating all individuals with respect and equality, and making decisions based on impartiality and transparency.
Level 3: Advanced
At an advanced level, you are consistently impartial and objective in your decision-making, ensuring fairness for all individuals involved. You actively promote equity and justice within the organization.
Dedication
Dedication is the ability to remain committed to tasks, goals, or missions within an organization, persisting through challenges. It entails showing loyalty, putting forth constant effort, demonstrating reliability, and displaying resilience even in the face of adversity, all to contribute positively to organizational outcomes.
Level 1: Emerging
At an emerging level, you are beginning to show commitment and loyalty. You demonstrate initial understanding of tasks, consistently engage in them, and actively seek to improve your performance.
Level 2: Proficient
At a proficient level you are committed to your work and consistently demonstrate dedication by showing up on time, meeting deadlines, and going above and beyond to achieve goals.
Level 3: Advanced
At an advanced level you are unwavering in your commitment to achieving goals, consistently displaying a high level of dedication to your work and embodying a strong work ethic in all tasks.
Flexibility
Flexibility is the capacity to adapt one's thoughts and actions promptly and effectively to varying or unexpected conditions. It involves open-mindedness, accepting change positively, adjusting strategies, assuming different roles, and altering one's behaviors according to the situational demands within an organization.
Level 1: Emerging
At an emerging level, you are starting to adapt your approach when faced with changes and showing willingness to learn new behaviors for different situations or procedures.
Level 2: Proficient
At a proficient level you are able to adapt easily to changing situations, remain calm under pressure, and adjust your approach based on the needs of different individuals or circumstances.
Level 3: Advanced
At an advanced level you are able to adapt seamlessly to changing circumstances, consistently demonstrating a high degree of flexibility in your approach to tasks and interactions within the organization.
Thoroughness
Thoroughness is the ability to attend to, process and understand ideas and details attentively, with accuracy and precision. It encompasses meticulousness, consistency, and diligence. It involves continual improvement, considering all angles, and striving for comprehensive completeness in all tasks and interactions.
Level 1: Emerging
At an emerging level, you are developing an understanding of thoroughness. You acknowledge the importance of reviewing work for accuracy and commit to careful task completion. You aim to eliminate errors.
Level 2: Proficient
At a proficient level you are consistently thorough in your approach, ensuring all aspects of tasks are carefully reviewed and completed with attention to detail, contributing to high-quality outcomes in Behaviors.
Level 3: Advanced
At an advanced level, you are meticulous in your approach to completing tasks, consistently ensuring all aspects are addressed thoroughly and accurately. You demonstrate a high level of attention to detail.
Approachability
Approachability is the degree to which an individual displays welcoming, friendly behavior, encouraging others to communicate openly. It involves exuding empathy, active listening, and respect, fostering a positive environment that invites involvement, promotes understanding, and facilitates effective interpersonal relationships.
Level 1: Emerging
At an emerging level, you are aware of the importance of approachability and seek to be a positive force within the team, consistently demonstrating respect and openness in your interactions.
Level 2: Proficient
At a proficient level, you are consistently approachable and welcoming to others, making them feel comfortable and at ease in your presence. You actively engage with others in a warm and genuine manner.
Level 3: Advanced
At an advanced level you are consistently approachable and welcoming, creating a positive and inclusive environment for others. You actively seek feedback and are open to diverse perspectives and ideas.
Creativity
Creativity is the ability to generate, embrace, and implement novel and beneficial ideas or solutions. This behavior includes thinking outside conventional frameworks, pushing boundaries, and effectively utilizing imagination and innovative thinking to overcome workplace challenges and improve organizational performance.
Level 1: Emerging
At an emerging level you are beginning to show originality in your work, capable of suggesting new ideas or solutions, albeit, still needing guidance and feedback on your creative process.
Level 2: Proficient
At a proficient level you are able to consistently generate innovative and original ideas, apply creative thinking to solve problems, and adapt creatively to changing situations within the organization.
Level 3: Advanced
At an advanced level you are consistently generating novel ideas, solutions, and approaches, pushing boundaries and challenging assumptions to drive innovation and creativity within the organization.
Decisiveness
Decisiveness is the ability to make clear, definitive choices efficiently, while considering relevant information and potential consequences. It involves commitment to these choices and acting upon them assertively, demonstrating confidence and conviction in one's behavior. It requires judgement, sound reasoning, and emotional intelligence.
Level 1: Emerging
At an emerging level, you are developing the ability to make decisions confidently and efficiently, using available information and considering potential consequences, while displaying appropriate urgency.
Level 2: Proficient
At a proficient level, you are able to make timely and effective decisions, considering all relevant factors and confidently taking decisive action when needed within the Behaviors framework.
Level 3: Advanced
At an advanced level you are able to make quick, well-informed decisions and take decisive actions without hesitation, setting a clear direction for yourself and others within the organization.
Resourcefulness
Resourcefulness is the ability to find and use available resources creatively and efficiently to solve problems or address challenges. This involves thinking critically, acting proactively and adaptively, and leveraging resources in innovative ways to achieve desired outcomes in a business environment.
Level 1: Emerging
At an emerging level, you are starting to generate creative solutions in response to challenges. You're beginning to adapt and apply resources effectively, displaying initial signs of resourcefulness.
Level 2: Proficient
At a proficient level you are able to effectively navigate challenging situations by creatively and proactively seeking out resources and solutions within the Behaviors competency framework.
Level 3: Advanced
At an advanced level, you are able to demonstrate exceptional resourcefulness in navigating challenges, finding creative solutions, and adapting quickly to changes within the organization's Behaviors framework.
Inclusiveness
Inclusiveness is the ability to accept, value and consider diverse perspectives in decision-making. It encompasses developing environments fostering equitable participation, promoting understanding and granting equal opportunities, regardless of differences like race, gender, age or cultural background, thereby enriching corporate culture with diversified ideas.
Level 1: Emerging
At an emerging level, you are starting to recognize differences and diversity in people. You understand the importance of an inclusive environment and are beginning to contribute to inclusiveness in the workplace.
Level 2: Proficient
At a proficient level you are actively fostering a culture of inclusiveness by valuing diverse perspectives, creating a welcoming environment, and promoting collaboration among all team members.
Level 3: Advanced
At an advanced level, you are consistently fostering a culture of inclusiveness by actively seeking diverse perspectives, promoting equity, and creating an environment where everyone feels valued and respected.
Judiciousness
Judiciousness is the ability to make sound and prudent decisions based on a thorough understanding of situations, conditions, and potential implications. It involves wise discernment, good judgement and farsightedness in behavior, fostering positive and sustainable outcomes within an organizational context.
Level 1: Emerging
At an emerging level you are beginning to demonstrate prudent judgement. You analyze situations accurately and make decisions that consider appropriate factors, learning to balance risk with potential reward.
Level 2: Proficient
At a proficient level you are able to exercise sound judgment and make well-thought-out decisions based on a thorough understanding of the situation and its potential impact on behaviors within the organization.
Level 3: Advanced
At an advanced level you are able to consistently demonstrate impeccable judgment and decision-making in complex situations, always considering the impact of your actions on others and the organization.
Agility
Agility is the capability to rapidly adapt and respond to unexpected changes. It involves flexibility and quick decision-making, maintaining balance amidst chaos. In behaviors, agility allows one to switch tasks or strategies easily and effectively, reflecting resilience and adaptability in a dynamic working environment.
Level 1: Emerging
At an emerging level, you are beginning to adapt to changes. You can pivot tasks when needed, accept new approaches, and respond to challenges with curiosity and resilience.
Level 2: Proficient
At a proficient level you are able to quickly adapt and change your approach when faced with new challenges or opportunities, demonstrating flexibility, resilience, and the ability to think on your feet.
Level 3: Advanced
At an advanced level, you are adept at adapting quickly to changes, proactively seeking out new opportunities, and confidently navigating uncertainty with resilience and creativity in your behaviors.
Commitment
Commitment is the dedicated, unwavering drive demonstrated by an individual towards fulfilling responsibilities and achieving goals. It is characterized by steadfastness in difficult situations, demonstrating resilience, and a willingness to give time, energy, and effort to deliver outstanding results. It involves setting high standards and constantly striving for excellence.
Level 1: Emerging
At an emerging level, you are starting to demonstrate consistency in actions, values, and goals. You exhibit initial willingness to invest time and energy towards organizational objectives.
Level 2: Proficient
At a proficient level you are consistently demonstrating dedication, reliability, and loyalty to the organization, going above and beyond to meet goals and commitments in a timely and effective manner.
Level 3: Advanced
At an advanced level you are consistently demonstrating unwavering dedication to organizational goals, going above and beyond expectations to ensure the success of the team and the organization as a whole.
Self-control
Self-control is the conscious ability to regulate impulses, emotions, and behaviors to achieve long-term goals. It involves resisting short-term temptations, exhibiting patience and restraint, and maintaining focus and composure, contributing to effective behavior in professional settings.
Level 1: Emerging
At an emerging level, you are beginning to exhibit some self-control, particularly in low-stress situations. You are learning how to manage impulses and reactions, needing guidance occasionally.
Level 2: Proficient
At a proficient level you are able to regulate your emotions and impulses effectively, demonstrating self-discipline and composure in challenging situations, contributing to a positive work environment.
Level 3: Advanced
At an advanced level you are able to consistently demonstrate self-control in challenging situations, regulating your emotions and reactions effectively to maintain composure and make thoughtful decisions within the Behaviors framework.
Dispassion
Dispassion is the ability to make logical decisions by maintaining emotional neutrality, objectively analyzing situations without bias or prejudices. It involves balancing empathy with rational thinking, thus enabling fair decision-making and preventing one's thoughts, actions, or behaviors from being clouded by personal emotions.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate objectivity in difficult situations, using reason over emotions, but still have a journey to undertake to consistently embody dispassionate behavior in every aspect of work.
Level 2: Proficient
At a proficient level you are able to maintain a sense of detachment and objectivity in your behavior, allowing you to make rational decisions and avoid being swayed by emotions in challenging situations.
Level 3: Advanced
At an advanced level you are able to maintain a detached and impartial attitude in all situations, ensuring that personal biases and emotions do not cloud your judgment or decision-making within a Behaviors framework.
Awareness
Awareness is the ability to perceive, acknowledge, and understand the dynamics in a work environment. It encompasses the sensitivity towards other's emotions, cultural nuances, and complexities in interpersonal relationships, while also recognizing one's own behavior, reactions, and the broader implications within the organizational context.
Level 1: Emerging
At an emerging level, you are beginning to develop an understanding and responsiveness towards the dynamics of your behavior and its impact both personally and within your professional space.
Level 2: Proficient
At a proficient level, you are able to demonstrate a strong awareness of Behaviors, consistently recognizing and understanding their impact on yourself and others within the organization.
Level 3: Advanced
At an advanced level you are able to demonstrate a deep understanding and awareness of Behaviors, consistently integrating them into your decision-making process and influencing others through your actions.
Charisma
Charisma is the influential ability exhibited through one's behavior, to inspire and attract people, creating a positive and powerful impression. It involves articulating visions persuasively, displaying personal authenticity, inspiring trust, and evoking emotional responses to create and sustain momentum for achieving organizational goals.
Level 1: Emerging
At an emerging level, you are starting to captivate others with a unique charm. You're beginning to effectively showcase conversational skills and inspire through positive actions and words.
Level 2: Proficient
At a proficient level, you are able to effectively engage and influence others through your charismatic presence and strong communication skills, building rapport and inspiring trust within the organization.
Level 3: Advanced
At an advanced level you are able to effortlessly exude charisma in all your interactions, captivating and inspiring those around you with your magnetic presence and charismatic personality.
Conscientiousness
Conscientiousness is the innate behavior reflecting an individual's diligence, reliability, and thoroughness. It involves self-discipline, meticulousness, and a strong sense of duty, enabling employees to perform tasks efficiently within specified timelines. In essence, it manifests as consistently aligning personal conduct with organizational expectations.
Level 1: Emerging
At an emerging level, you are beginning to show diligence, responsibility, and care in your duties. You are showing signs of being orderly, displaying neatness, and following rules and regulations.
Level 2: Proficient
At a proficient level you are consistently reliable, demonstrating a strong work ethic and a high level of attention to detail. You take ownership of your responsibilities and strive for excellence.
Level 3: Advanced
At an advanced level you are consistently demonstrating a strong sense of responsibility, reliability, and diligence in your work. Your conscientiousness sets a high standard for others to follow.
Consideration
Consideration is the behavior of acknowledging and responding to others' feelings, needs, and thoughts. This capability involves respectful communication, empathy, patience, and understanding, contributing to effective collaboration and a positive work environment within any organization.
Level 1: Emerging
At an emerging level, you are beginning to show awareness of others' needs, feelings, and concerns. You tend to understand and act in situations where empathy is required, albeit inconsistently.
Level 2: Proficient
At a proficient level, you are able to demonstrate consideration in your behaviors by actively listening to others, showing empathy, respecting diverse perspectives, and taking others' needs into account.
Level 3: Advanced
At an advanced level you are consistently demonstrating empathy, respect, and inclusivity in your interactions with others. You actively seek diverse perspectives and adapt your approach to meet individual needs.
Eagerness
Eagerness is the behavioral inclination towards proactive initiative, a strong desire to accomplish tasks and objectives, and an anticipation for new opportunities. It underpins activities requiring self-motivation, curiosity, and an enthusiastic approach towards work and learning processes within the organizational setting.
Level 1: Emerging
At an emerging level you are starting to display an eagerness to learn and work. You demonstrate this by showing a consistent interest in personal improvement and organizational growth.
Level 2: Proficient
At a proficient level you are eagerly seeking out opportunities to contribute to the success of the team and organization through your proactive and enthusiastic approach to tasks and challenges.
Level 3: Advanced
At an advanced level you are consistently demonstrating a strong enthusiasm for taking on new challenges, seeking out opportunities for growth, and proactively contributing to the success of the team.
Efficiency
Efficiency is the ability to perform tasks in a timely, productive manner, ensuring optimal resource utilization. This behavior involves streamlining processes, minimizing waste, and identifying best practices to achieve maximum output with minimum effort, contributing to organizational success and personal development.
Level 1: Emerging
At an emerging level you are beginning to understand and manage your own time and resources. You're starting to streamline your work processes and optimize tasks for improved efficiency.
Level 2: Proficient
At a proficient level you are able to effectively manage your time and resources to accomplish tasks efficiently and meet deadlines consistently within the Behaviors capability framework.
Level 3: Advanced
At an advanced level, you are able to consistently demonstrate optimal time management and prioritize tasks effectively to increase productivity and achieve objectives efficiently within the organization.
Encouragement
Encouragement is the behavior of giving others confidence and support to accomplish tasks, persist in challenges, and develop skills. It involves providing positive reinforcement, fostering a supportive environment, and motivating individuals towards their personal and professional growth within the organization.
Level 1: Emerging
At an emerging level, you are starting to display enthusiasm for collaboration and team dynamics. You occasionally motivate peers, fostering positivity and growth, showing your potential in this competency.
Level 2: Proficient
At a proficient level you are actively fostering a positive environment by encouraging and supporting others to achieve their goals, recognizing and praising their efforts and accomplishments within the organization.
Level 3: Advanced
At an advanced level, you are consistently inspiring and motivating others through positive reinforcement, recognizing and celebrating achievements, and fostering a supportive and encouraging work environment within the organization.
Expressiveness
Expressiveness is the individual's ability to communicate emotions, thoughts, and ideas effectively and creatively through various forms. This includes verbal and non-verbal means, using appropriate language, tone, facial expressions and body language to ensure clear and impactful conveyance of messages.
Level 1: Emerging
At an emerging level you are starting to effectively communicate emotions and ideas. You can convey simple thoughts clearly, but more complex concepts may still require development and practice.
Level 2: Proficient
At a proficient level you are able to effectively communicate your ideas, thoughts, and emotions through various mediums and channels within the Behaviors capability framework.
Level 3: Advanced
At an advanced level you are able to effectively express your ideas and emotions in a clear, concise, and impactful manner, influencing and inspiring others with your communication skills.
Helpfulness
Helpfulness is the proactive inclination to assist others, providing support or information to aid in their tasks or challenges. It involves excellent communication, empathy, and problem-solving skills to understand needs and take appropriate action. This behavior fosters teamwork, drives collaboration, and enhances organizational cohesion.
Level 1: Emerging
At an emerging level you are discovering the ways to assist others. You start showing interest in others' needs, trying to offer help when possible, even if limited and guided.
Level 2: Proficient
At a proficient level you are consistently helpful and supportive towards others in achieving their goals and resolving issues, demonstrating a strong understanding of teamwork and collaboration within the organization.
Level 3: Advanced
At an advanced level you are consistently demonstrating exceptional support and assistance to your colleagues, going above and beyond to ensure their success and well-being within the organization.
Industriousness
Industriousness is the consistent demonstration of a strong work ethic and dedication, marked by diligent, focused effort towards achieving tasks. It involves showing initiative, maintaining productivity even in challenging scenarios, and constantly seeking ways to improve performance and efficiency. It displays persistence, resilience, and tirelessness in work behavior.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate a consistent work ethic. You show persistence in tasks, start taking initiative, and are showing signs of increased efficiency and productivity.
Level 2: Proficient
At a proficient level you are consistently hardworking, diligent, and focused on completing tasks efficiently to meet deadlines. You proactively seek out new opportunities for improvement and strive for excellence.
Level 3: Advanced
At an advanced level, you are consistently diligent, proactive, and persistent in your work. You go above and beyond expectations, demonstrating a strong work ethic and drive for success.
Insightfulness
Insightfulness is the ability to perceive, understand, and critically analyze diverse behavioral patterns. It involves applying deep intuitive understanding to predict and influence organizational outcomes effectively, enhancing decision-making and fostering improved work relationships.
Level 1: Emerging
At an emerging level, you are beginning to identify connections and underlying patterns, and recognize their implications. You are starting to draw meaningful insights from experiences and observations.
Level 2: Proficient
At a proficient level you are able to analyze complex situations within Behaviors, identify patterns, and make insightful connections to inform decision-making and drive strategic solutions effectively.
Level 3: Advanced
At an advanced level, you are able to gain deep insights into behaviors within the organization, identifying patterns and trends to drive strategic decisions and implement effective change initiatives.
Introspection
Introspection is the personal ability to self-examine one's thoughts, feelings, and actions, allowing for a deeper understanding of oneself. In a behavioral context, it's a critical capability for recognizing, understanding, and modifying behaviors which impacts personal and professional growth.
Level 1: Emerging
At an emerging level, you are beginning to recognise your own emotions, understanding your strengths and weaknesses, and taking initial steps to actively acknowledge and address your behaviors.
Level 2: Proficient
At a proficient level you are able to engage in introspection regularly, reflecting on your behaviors, actions, and interactions to identify areas for improvement and make necessary adjustments.
Level 3: Advanced
At an advanced level you are able to regularly review and analyze your own behaviors, motivations, and beliefs, identifying areas for growth and actively seeking feedback to improve your self-awareness and personal development.
Intuition
Intuition is the ability to understand and respond to complex situations using instinctive feelings rather than relying solely on rational thought. It's demonstrated by making insightful decisions or predictions without complete information, interpreting non-verbal cues effectively, and effectively trusting one's inner voice in workplace contexts.
Level 1: Emerging
At an emerging level you are beginning to understand your gut-feelings and instincts. You occasionally make decisions based on these feelings, though guided by others' advice and evidence.
Level 2: Proficient
At a proficient level you are able to effectively utilize intuition to make decisions and solve problems in a way that aligns with the organization's values and goals.
Level 3: Advanced
At an advanced level, you are able to intuitively anticipate market trends, emerging opportunities, and potential risks within the Behaviors framework, guiding strategic decision-making with unparalleled foresight and insight.
Joyfulness
Joyfulness is the exhibited ability to consciously foster a positive, uplifting environment through an outward expression of genuine happiness. This includes creating and maintaining optimism, engaging others positively, and encouraging an attitude of gratitude, thus promoting a constructive, joyful workplace culture.
Level 1: Emerging
At an emerging level, you are beginning to regularly display joy and positivity in your interactions. You can recognise and consciously choose to demonstrate joyfulness in straightforward situations.
Level 2: Proficient
At a proficient level you are able to exhibit joyfulness consistently in your interactions, creating a positive and uplifting atmosphere within the workplace. You actively seek out opportunities to spread joy.
Level 3: Advanced
At an advanced level you are able to consistently bring joy, positivity, and enthusiasm to your work environment. You inspire and uplift others through your infectious happiness and optimistic attitude.
Meticulousness
Meticulousness is the behavioral capability of demonstrating extreme care and precision in one's work. It involves attention to detail, thoroughness in task completion, and diligence in adherence to standards and procedures, ensuring high quality and minimizing errors.
Level 1: Emerging
At an emerging level, you are beginning to develop a focused attention to detail. You demonstrate a basic ability to check your work thoroughly, identifying and correcting minor errors.
Level 2: Proficient
At a proficient level you are able to demonstrate meticulousness by consistently paying attention to detail, ensuring accuracy and thoroughness in all your work within the organization.
Level 3: Advanced
At an advanced level, you are exceptionally meticulous in your approach to Behaviors, consistently demonstrating attention to detail, thoroughness, and precision in all tasks and interactions within the organization.
Nurturing
Nurturing is the ability to support, encourage and foster both personal and professional growth in others. It includes empathy, patience and understanding, combined with the ability to provide constructive feedback, guidance and resources for development, promoting a positive, learning-focused environment.
Level 1: Emerging
At an emerging level, you are starting to understand the importance of fostering supportive relationships. You demonstrate initial attempts at encouraging others' development and growth within the organization.
Level 2: Proficient
At a proficient level you are adept at nurturing positive relationships, fostering teamwork, and creating a supportive environment. You consistently demonstrate empathy, actively listen, and provide guidance to others.
Level 3: Advanced
At an advanced level you are adept at nurturing behaviors, consistently demonstrating empathy, patience, and support in fostering positive relationships and creating a nurturing environment within the organization.
Orderliness
Orderliness is the consistent demonstration of methodical, well-organised behaviors, resulting in a neat and systematic working environment. This includes maintaining a clutter-free workspace, streamlining operations, following standard operating procedures, and promoting punctuality and planning, thereby increasing efficiency and productivity.
Level 1: Emerging
At an emerging level, you are beginning to embrace orderliness. You show ability in maintaining cleanliness and organization in your workspace but might need reminders or prompts for consistency.
Level 2: Proficient
At a proficient level you are consistently maintaining a neat and organized work area, demonstrating attention to detail and following processes effectively to ensure smooth operations and efficiency within the organization.
Level 3: Advanced
At an advanced level you are meticulous in your organization and management of tasks and resources, demonstrating a high level of attention to detail and efficiency in all aspects of your work.
Passion
Passion is displaying an intense, enthusiastic commitment towards the tasks, roles or projects assigned. In terms of behavior, it underlines an individual's fervor in engaging with work, demonstrating high energy, resilience, and taking personal ownership for achieving their objectives, which invariably contributes to organizational success.
Level 1: Emerging
At an emerging level, you are beginning to show enthusiasm for your work. Your actions reflect basic understanding and appreciation, with room to develop a deeper passion and commitment to your role.
Level 2: Proficient
At a proficient level you are able to demonstrate genuine enthusiasm and commitment towards your work, motivating others through your passion for the organization's goals and values.
Level 3: Advanced
At an advanced level you are deeply committed to your work, consistently demonstrating enthusiasm and dedication that inspires others. You actively seek opportunities to drive innovation and excellence in your Behaviors.
Proactiveness
Proactiveness is an individual's ability to prioritize, initiate, and take decisive action in advance to prevent potential issues, foresee opportunities, and achieve goals. It involves predicting future challenges through foresight, planning, and continuous learning which reflects adaptability, responsibility, and growth-oriented behavior within an organization.
Level 1: Emerging
At an emerging level, you are starting to anticipate and tackle issues effectively. You may require assistance or guidance, but you're demonstrating a growing understanding of proactive behaviors.
Level 2: Proficient
At a proficient level, you are consistently proactive in identifying opportunities, addressing challenges, and taking initiative in driving positive change within your team and organization through your proactive behaviors.
Level 3: Advanced
At an advanced level, you are constantly anticipating, initiating, and taking proactive steps to address any issues, challenges, or opportunities that may arise within the organization.
Readiness
Readiness is the capacity to anticipate, adapt and respond proactively to changes in an organizational environment. It involves demonstrating a positive attitude towards change, showing flexibility in shifting priorities, and maintaining composure under stress or ambiguity.
Level 1: Emerging
At an emerging level, you are beginning to show initiation and willingness to act. You display preliminary understanding of the importance of promptness, preparation, and flexibility in various situations.
Level 2: Proficient
At a proficient level, you are able to demonstrate readiness by consistently displaying adaptability, resilience, and proactiveness in responding to changing circumstances and taking initiative to address challenges within the organization.
Level 3: Advanced
At an advanced level you are able to demonstrate exceptional readiness in adapting to changing situations, proactively seeking opportunities for growth, and consistently displaying a high level of resilience and agility.
Receptiveness
Receptiveness is the ability to openly accept and consider different ideas, feedback, or perspectives. It encompasses non-defensive listening, objectivity and adaptability, promoting a supportive and inclusive workplace environment conducive to collaborative problem-solving and innovative thinking.
Level 1: Emerging
At an emerging level you are beginning to appreciate different perspectives, actively listen to others and demonstrate an openness for feedback and new ideas within your working behavior.
Level 2: Proficient
At a proficient level you are able to actively listen and show openness to new ideas and feedback from others, demonstrating a willingness to learn and adapt in various situations.
Level 3: Advanced
At an advanced level you are consistently open to new ideas, feedback, and perspectives. You actively seek out opportunities to learn and grow, demonstrating a high level of receptiveness in all interactions.
Reciprocity
Reciprocity is the ability to engage in exchanges and interactions with an equal give-and-take approach. This behavior encourages mutual understanding, respect, and empathy, fostering a balanced work environment. Practicing reciprocity stimulates healthy relationships, productive cooperation, and promotes a positive organizational culture.
Level 1: Emerging
At an emerging level, you are beginning to practice reciprocity. You take into account others' perspectives, engage in fair exchanges, and understand the value of mutual benefit in interactions.
Level 2: Proficient
At a proficient level you are able to effectively establish and maintain reciprocal relationships with others, demonstrating a willingness to give and receive support, feedback, and collaboration in a Behaviors context.
Level 3: Advanced
At an advanced level, you are skilled in initiating and maintaining reciprocal relationships within the workplace, demonstrating a deep understanding of the importance of give-and-take dynamics in all interactions.
Reflectiveness
Reflectiveness is the ability to assess one’s actions and behaviors, thoughtfully considering personal areas of strength and improvement. It involves inward observation, constant curiosity, and openness to learning from experiences, aiding in behavioral improvements for effective functioning and productivity within an organization.
Level 1: Emerging
At an emerging level, you are starting to demonstrate reflective behavior, showing initial awareness of your actions and their impacts, occasionally seeking feedback to grasp potential areas of improvement.
Level 2: Proficient
At a proficient level you are regularly reflecting on your behaviors, identifying areas for improvement, and actively seeking feedback to enhance your skills and performance within the organization.
Level 3: Advanced
At an advanced level, you are able to consistently reflect on your Behaviors, interpreting them within the context of the organization's goals, values, and culture to drive meaningful change and growth.
Respect
Respect is the ability to value and acknowledge others' experiences, ideas, and beliefs, demonstrating consideration and empathy in interpersonal interactions. This includes understanding boundaries, appreciating diversity, and fostering a positive, inclusive environment through words and behaviors. Recognition and appreciation are fundamental practices in sustaining respect.
Level 1: Emerging
At an emerging level, you are starting to understand and value differences in others, showing a fundamental level of consideration and courtesy in your daily interactions within the organization.
Level 2: Proficient
At a proficient level you are consistently demonstrating respect by valuing diverse perspectives, treating others with empathy, and fostering an inclusive environment within the organization through your actions and words.
Level 3: Advanced
At an advanced level, you are consistently demonstrating respect by valuing diverse perspectives, fostering inclusive environments, and actively promoting equity and fairness in all interactions within the organization.
Responsiveness
Responsiveness is the ability to react quickly and effectively to changes or requests. It involves adapting one's behavior to meet evolving circumstances or needs, demonstrating a commitment to timely action, and showing an open and positive attitude towards change and improvements.
Level 1: Emerging
At an emerging level, you are beginning to show initiative in responding to issues. Your actions demonstrate understanding of prompt and effective responses, but guidance is still required occasionally.
Level 2: Proficient
At a proficient level, you are consistently responsive to others' needs and communicate effectively and respectfully. You actively listen and adapt your approach to provide timely and helpful support.
Level 3: Advanced
At an advanced level you are consistently proactive in addressing feedback, adapting quickly to changing circumstances, and consistently exceeding expectations in your responsiveness to colleagues, clients, and stakeholders within the organization.
Savviness
Savviness is an individual's ability to make smart, effective decisions and directly identify biases, context, and nuance. It involves discerning potential implications of actions and behaviors, cleverly navigating complex situations, and efficiently leveraging knowledge, skills, and resources for optimal benefit.
Level 1: Emerging
At an emerging level, you are beginning to anticipate and understand the complexities of situations. You display initial foresight, utilise subtle cues, and demonstrate basic tactical judgment in decision-making.
Level 2: Proficient
At a proficient level, you are able to demonstrate excellent situational awareness, quick thinking, and adaptability in navigating complex social dynamics and interpersonal relationships within the organization.
Level 3: Advanced
At an advanced level you are able to navigate complex social dynamics with ease and sophistication, demonstrating exceptional emotional intelligence and intuitive understanding of human behavior in various organizational settings.
Self-discipline
Self-discipline is the ability to control one's feelings, desires, and behavior consistently, even under challenging circumstances. This skill is crucial for maintaining professionalism, managing time effectively, and successfully achieving objectives, making it a key behavior in a workplace setting.
Level 1: Emerging
At an emerging level, you are beginning to cultivate consistent work habits. You manage your time efficiently, fulfill commitments, and demonstrate self-control under stressful situations. This denotes growth in self-discipline.
Level 2: Proficient
At a proficient level you are able to consistently demonstrate self-discipline in your behaviors, maintaining focus and motivation to achieve your goals and uphold the standards set by the organization.
Level 3: Advanced
At an advanced level you are consistently demonstrating self-discipline by proactively managing your emotions, focusing on tasks at hand, and maintaining a strong sense of accountability and responsibility in all aspects of your work.
Self-efficacy
Self-efficacy is the individual's belief in their ability to execute tasks and reach goals. It relates to behaviors as one's level of self-efficacy can greatly influence their attitudes, efforts, and resilience when facing challenges in the workplace.
Level 1: Emerging
At an emerging level, you are beginning to establish confidence in your own abilities. You demonstrate the ongoing process of developing positive self-belief during initial professional tasks and responsibilities.
Level 2: Proficient
At a proficient level, you are able to demonstrate strong belief in your own abilities to successfully complete tasks and achieve goals, influencing your behaviors towards positive outcomes.
Level 3: Advanced
At an advanced level you are able to consistently demonstrate a strong belief in your ability to achieve goals, overcome obstacles, and succeed in challenging situations within the organization.
Selflessness
Selflessness is an individual's ability to prioritize the organization's needs above their own, demonstrating a willingness to sacrifice personal interest for the benefit of others. It requires empathy, consideration, and a strong focus on teamwork and collaboration in all behavioral interactions within the workplace.
Level 1: Emerging
At an emerging level you are beginning to put others’ needs before self, actively listening and demonstrating empathy. You are showing initial understanding of shared goals and collective success.
Level 2: Proficient
At a proficient level you are consistently putting the needs of others ahead of your own, actively seeking opportunities to assist and support your colleagues and the organization as a whole.
Level 3: Advanced
At an advanced level you are consistently putting the needs of others before your own, demonstrating a strong commitment to teamwork and collaboration, and always striving to create a positive impact.
Sobriety
Sobriety is the ability to maintain a clear-headed and alert state of mind, refraining from substance misuse, and demonstrating self-control. It manifests as reliable, consistent behavior, sound decision-making, and unimpaired professional performance, fostering a safe and productive workplace environment.
Level 1: Emerging
At an emerging level, you are beginning to understand the importance of sobriety. You show occasional restraint and self-control, demonstrating an increasing ability to maintain professional behavior in all environments.
Level 2: Proficient
At a proficient level, you are able to consistently demonstrate sobriety in your behavior, maintaining composure and professionalism even in challenging or high-pressure situations within the organization.
Level 3: Advanced
At an advanced level you are able to consistently demonstrate impeccable integrity, sound judgment, and self-control in all situations, serving as a role model for others within the organization.
Sociability
Sociability is the capacity to interact effectively and build beneficial relationships with others. This behavior includes demonstrating empathy, active listening, open-mindedness, and humility while fostering a cooperative, diverse, and inclusive work environment. It instigates teamwork, respect, knowledge sharing, and promotes a harmonious organizational culture.
Level 1: Emerging
At an emerging level, you are beginning to build connections. You regularly interact, display open communication, and show understanding of diverse points of view in the workplace.
Level 2: Proficient
At a proficient level you are able to build strong relationships, actively listen, and effectively communicate with others in various professional settings, demonstrating empathy and emotional intelligence in your interactions.
Level 3: Advanced
At an advanced level, you are able to effectively engage with others, build strong relationships, and navigate complex social dynamics with ease. Your sociability enhances team collaboration and fosters a positive work environment.
Strategy
Strategy is the capability to conceive, develop and implement plans that meet organization goals. It entails forward-thinking, analytically scrutinizing data, anticipating obstacles, assessing opportunities and risks, and adopting proactive approaches towards problem-solving mitigating the incidence of reactive behaviors.
Level 1: Emerging
At an emerging level, you are beginning to understand strategic concepts. You're learning how organization goals align with strategic initiatives and starting to implement strategies under managerial supervision.
Level 2: Proficient
At a proficient level, you are able to develop and execute strategies that align with organizational goals, adapt to changing environments, and effectively communicate strategic decisions to team members.
Level 3: Advanced
At an advanced level you are a master at analyzing complex situations, developing innovative strategies, and effectively communicating them to drive sustainable business outcomes within the organization.
Supportiveness
Supportiveness is the capacity to provide encouragement, assistance, and guidance to others. It involves actively participating in an individual’s growth by providing resources, sharing knowledge, giving positive feedback, and fostering a nurturing environment conducive to professional and personal development.
Level 1: Emerging
At an emerging level you are beginning to show empathy, actively learning to listen and offer assistance. You're developing an understanding of others' needs in a professional context.
Level 2: Proficient
At a proficient level you are consistently demonstrating supportiveness by actively listening, offering assistance, and showing empathy towards your colleagues. You provide encouragement and help create a positive work environment.
Level 3: Advanced
At an advanced level you are empathetic, understanding, and actively support others in achieving their goals. You consistently demonstrate a genuine commitment to helping and encouraging those around you.
Tact
Tact is the ability to communicate difficult or sensitive information in a considerate, respectful manner. This behavioral capability involves understanding others' perspectives, maintaining confidentiality, and constructively managing conflicts, while fostering positive relationships within the organization.
Level 1: Emerging
At an emerging level, you are beginning to develop empathy and sensitivity towards others' feelings. You're still learning to navigate sensitive subjects with care and to control your reactions.
Level 2: Proficient
At a proficient level you are able to navigate sensitive situations with finesse, choosing your words and actions carefully to maintain positive relationships and avoid conflict within the organization.
Level 3: Advanced
At an advanced level you are able to navigate sensitive situations with grace, demonstrating exceptional emotional intelligence and diplomacy in your interactions with others within the organization.
Teachability
Teachability is an individual's propensity to receive, process, and implement feedback effectively. It pertains to keenness for continuous learning, openness to experience, and adaptability in changing guidelines or procedures. This behavioral capability emphasizes the individual's capacity to grow and improve within organizational contexts.
Level 1: Emerging
At an emerging level, you are starting to demonstrate a willingness to learn. You show some curiosity, seek guidance when needed, and begin accepting feedback for personal growth.
Level 2: Proficient
At a proficient level you are able to effectively convey complex information and concepts in a clear and concise manner, adapting your teaching style to meet the needs of different audiences.
Level 3: Advanced
At an advanced level you are able to effectively teach and guide others in acquiring new knowledge, skills, and behaviors, demonstrating exceptional communication, adaptability, and patience in the process.
Team orientation
Team orientation is the capability to collaborate effectively within groups, demonstrating empathy, understanding, and active participation. It encompasses the ability to compromise, communicate openly, and work towards shared objectives, thus fostering positive interpersonal relationships and boosting collective output.
Level 1: Emerging
At an emerging level, you are beginning to show understanding towards teamwork. You participate in group work and contribute positively to achieve shared team goals for the overall benefit of the organization.
Level 2: Proficient
At a proficient level, you are able to work effectively in a team, contributing your skills and knowledge while collaborating with others to achieve common goals in a professional and respectful manner.
Level 3: Advanced
At an advanced level you are consistently demonstrating a deep commitment to fostering collaboration, inclusivity, and trust among team members. You excel at inspiring and uniting others towards a common goal.
Timeliness
Timeliness is the ability to complete assigned tasks within the stipulated deadlines, demonstrating effective time management and punctuality. It reflects an individual's adaptability, reliability, and commitment, which influence team efficiency and productivity in an organizational setting.
Level 1: Emerging
At an emerging level, you are aware of the importance of timeliness, striving to meet deadlines, but may need reminders or assistance to ensure tasks are completed on schedule.
Level 2: Proficient
At a proficient level you are consistently meeting deadlines, managing your time effectively, and prioritizing tasks to ensure smooth workflow and delivery of results within the expected timeframe.
Level 3: Advanced
At an advanced level you are consistently punctual, honoring deadlines and commitments. You proactively manage your time, ensuring tasks are completed efficiently and on schedule, setting a high standard for others.
Trustworthiness
Trustworthiness is the ability to consistently demonstrate honesty, integrity, and dependability in actions and communication. It involves nurturing relationships based on respect and transparency, earning others' confidence through ethical behavior, and fulfilling commitments reliably, fostering a safe and trusting environment.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate honesty and integrity. You show reliability in straightforward, routine situations and start building trust with consistency in your actions.
Level 2: Proficient
At a proficient level you are consistently demonstrating trustworthy behaviors by being honest, reliable, and transparent in your actions, building strong relationships based on trust and integrity within the organization.
Level 3: Advanced
At an advanced level you are consistently demonstrating trustworthiness by maintaining confidentiality, keeping promises, and always acting in a reliable and responsible manner, fostering a culture of mutual respect.
Unselfishness
Unselfishness is the ability to prioritize the needs, objectives, and growth of the team or organization over personal gain. It involves sharing resources, knowledge, and benefits while demonstrating inclusive behavior, nurturing collaborations, and facilitating collective success in professional settings.
Level 1: Emerging
At an emerging level, you are beginning to understand the importance of prioritizing others' needs, displaying initial efforts towards sharing, and a willingness to sacrifice personal interests.
Level 2: Proficient
At a proficient level you are consistently demonstrating unselfish behavior by prioritizing the needs of the team and organization over your own personal interests and goals.
Level 3: Advanced
At an advanced level, you are consistently demonstrating unselfish behaviors by putting the needs of the team and the organization above your own personal interests, showing genuine care and support for others.
Uplifting
Uplifting is the ability to inspire and motivate others, fostering a positive environment. This includes recognizing others' strengths, encouraging development, and promoting teamwork. It's about creating an atmosphere of optimism and enthusiasm, assisting in the growth and betterment of one's self and those around them.
Level 1: Emerging
At an emerging level, you are beginning to demonstrate uplifting behaviors, actively seeking out opportunities to improve morale, and showing a basic understanding of motivation and positive reinforcement techniques.
Level 2: Proficient
At a proficient level you are consistently uplifting others through your words and actions, creating a positive and motivating work environment. You actively encourage and support your colleagues to achieve their best.
Level 3: Advanced
At an advanced level you are able to consistently uplift and motivate your team, fostering a positive and empowering work environment through your actions, words, and encouragement.