Transparency
Transparency is the ability to communicate honestly and openly, ensuring all relevant information is shared in a timely and accessible manner. It involves demonstrating integrity, fostering trust, and promoting an environment where actions align with spoken words, enhancing collective decision-making and teamwork.
Foundational
At an emerging level you are starting to exhibit honesty in communication, gradually understanding how truthful expressions influence team dynamics and foster trust in professional relationships.
Developing
At a proficient level you are consistently open and honest in your communication, sharing information openly and transparently with your colleagues and actively seeking feedback to improve transparency within the organization.
Proficient
At an advanced level you are transparent in all your actions, consistently communicating openly and honestly. You demonstrate integrity and ethical behavior, fostering trust and accountability within the organization.
Charisma
Charisma is the influential ability exhibited through one's behavior, to inspire and attract people, creating a positive and powerful impression. It involves articulating visions persuasively, displaying personal authenticity, inspiring trust, and evoking emotional responses to create and sustain momentum for achieving organizational goals.
Foundational
At an emerging level, you are starting to captivate others with a unique charm. You're beginning to effectively showcase conversational skills and inspire through positive actions and words.
Developing
At a proficient level, you are able to effectively engage and influence others through your charismatic presence and strong communication skills, building rapport and inspiring trust within the organization.
Proficient
At an advanced level you are able to effortlessly exude charisma in all your interactions, captivating and inspiring those around you with your magnetic presence and charismatic personality.
Tact
Tact is the ability to communicate difficult or sensitive information in a considerate, respectful manner. This behavioral capability involves understanding others' perspectives, maintaining confidentiality, and constructively managing conflicts, while fostering positive relationships within the organization.
Foundational
At an emerging level, you are beginning to develop empathy and sensitivity towards others' feelings. You're still learning to navigate sensitive subjects with care and to control your reactions.
Developing
At a proficient level you are able to navigate sensitive situations with finesse, choosing your words and actions carefully to maintain positive relationships and avoid conflict within the organization.
Proficient
At an advanced level you are able to navigate sensitive situations with grace, demonstrating exceptional emotional intelligence and diplomacy in your interactions with others within the organization.
Coherence
Coherence is the ability to consistently align behaviors with clearly defined values and practices. It involves maintaining logical connections and consistency in actions, communications, and decision-making. This competency aids in creating trust and understanding within an organization.
Foundational
At an emerging level, you are developing your ability to connect ideas logically. You often achieve clarity and cohesion in your communication, but struggle with complex behavioral situations.
Developing
At a proficient level you are able to consistently demonstrate coherent behaviors in your work, effectively connecting ideas and concepts to ensure a clear and logical flow in your communication and actions.
Proficient
At an advanced level you are able to consistently demonstrate a high level of coherence in your behaviors, ensuring that your actions align with the organization's values, goals, and strategies.
Attentiveness
Attentiveness is the demonstrated ability to show sincere interest in others and their ideas, actively listen without distractions, notice and interpret both verbal and non-verbal cues, and remain alert and focused in all environments. It highlights respect, empathy, and the capacity to respond effectively to all interactions.
Foundational
At an emerging level, you are beginning to display attentiveness by actively listening, showing interest in colleagues' insights, and ensuring understanding by confirming and summarizing key points during interactions.
Developing
At a proficient level you are consistently attentive, actively listening and observing, demonstrating a high level of focus and awareness in all interactions and tasks within the Behaviors framework.
Proficient
At an advanced level you are highly skilled in actively listening to others, demonstrating deep empathy, and showing genuine interest in their perspectives, fostering strong connections and relationships within the organization.
Intuition
Intuition is the ability to understand and respond to complex situations using instinctive feelings rather than relying solely on rational thought. It's demonstrated by making insightful decisions or predictions without complete information, interpreting non-verbal cues effectively, and effectively trusting one's inner voice in workplace contexts.
Foundational
At an emerging level you are beginning to understand your gut-feelings and instincts. You occasionally make decisions based on these feelings, though guided by others' advice and evidence.
Developing
At a proficient level you are able to effectively utilize intuition to make decisions and solve problems in a way that aligns with the organization's values and goals.
Proficient
At an advanced level, you are able to intuitively anticipate market trends, emerging opportunities, and potential risks within the Behaviors framework, guiding strategic decision-making with unparalleled foresight and insight.
Affability
Affability is the consistent demonstration of friendly, good-natured, and easy-going behavior, fostering a pleasant and approachable atmosphere. It involves actively engaging in positive interactions, displaying genuine warmth and respect, and encouraging open and effective communication within the workplace.
Foundational
At an emerging level, you are learning to engage, connect, and interact well with others. You are working on demonstrating kindness, making others feel comfortable and maintaining a positive demeanor.
Developing
At a proficient level you are able to consistently demonstrate friendly and approachable behavior towards colleagues and customers, facilitating positive interactions and building strong relationships within the organization.
Proficient
At an advanced level you are able to effortlessly build rapport with others, creating a positive and welcoming work environment. You consistently demonstrate exceptional interpersonal skills and maintain strong professional relationships.
Listening Actively
Listening Actively is the practice of consciously engaging in conversation by focusing on the speaker, interpreting their messages accurately, demonstrating understanding through responsive cues, and refraining from interrupting. It requires an open mind, patience, and empathetic mindset to effectively comprehend the content and context.
Foundational
At an emerging level, you are beginning to fully engage in conversations by avoiding interruptions, maintaining eye contact and showing interest in the speaker's perspective. Mastery requires dedicated practice.
Developing
At a proficient level you are actively engaged in listening to others, demonstrating empathy and understanding their perspectives. You ask clarifying questions and provide thoughtful responses, building strong connections.
Proficient
At an advanced level, you are able to demonstrate exceptional active listening skills by fully engaging in conversations, asking thoughtful questions, and providing insightful feedback to support positive behaviors within the organization.
Creativity
Creativity is the ability to generate, embrace, and implement novel and beneficial ideas or solutions. This behavior includes thinking outside conventional frameworks, pushing boundaries, and effectively utilizing imagination and innovative thinking to overcome workplace challenges and improve organizational performance.
Foundational
At an emerging level you are beginning to show originality in your work, capable of suggesting new ideas or solutions, albeit, still needing guidance and feedback on your creative process.
Developing
At a proficient level you are able to consistently generate innovative and original ideas, apply creative thinking to solve problems, and adapt creatively to changing situations within the organization.
Proficient
At an advanced level you are consistently generating novel ideas, solutions, and approaches, pushing boundaries and challenging assumptions to drive innovation and creativity within the organization.
Respect
Respect is the ability to value and acknowledge others' experiences, ideas, and beliefs, demonstrating consideration and empathy in interpersonal interactions. This includes understanding boundaries, appreciating diversity, and fostering a positive, inclusive environment through words and behaviors. Recognition and appreciation are fundamental practices in sustaining respect.
Foundational
At an emerging level, you are starting to understand and value differences in others, showing a fundamental level of consideration and courtesy in your daily interactions within the organization.
Developing
At a proficient level you are consistently demonstrating respect by valuing diverse perspectives, treating others with empathy, and fostering an inclusive environment within the organization through your actions and words.
Proficient
At an advanced level, you are consistently demonstrating respect by valuing diverse perspectives, fostering inclusive environments, and actively promoting equity and fairness in all interactions within the organization.
Brilliance
Brilliance is the ability to continuously inspire and innovate, demonstrating exceptional intellectual acuity or creativity. It signifies nurturing a conducive atmosphere that promotes new ideas and strategic thinking, with an emphasis on improving individual or organizational performance. This behavior fosters positivity, enhances productivity, and uplifts team spirit.
Foundational
At an emerging level, you are just beginning to display sparks of brilliance. You show a strong inclination and capacity to learn new skills that set you apart from others.
Developing
At a proficient level you are able to consistently demonstrate brilliance in your behaviors, consistently exceeding expectations and setting a high standard for others to follow within the organization.
Proficient
At an advanced level you are consistently demonstrating exceptional creativity, innovation, and problem-solving skills. Your brilliance in behaviors sets you apart as a visionary and leader within the organization.
Foresight
Foresight is the ability to predict or envision potential scenarios. It involves understanding trends, identifying opportunities or risks in advance, and planning strategically. This capability requires observation, analytical thinking, and decision-making skills, and plays a crucial role in an individual's or organization's adaptability and resilience.
Foundational
At an emerging level, you are aware of potential outcomes and can anticipate possible challenges. You're beginning to use this foresight to enhance decision-making and guide future behavior.
Developing
At a proficient level you are able to anticipate and strategize for future trends and changes within the organization, demonstrating a strong sense of foresight in decision-making and planning behaviors.
Proficient
At an advanced level you are able to anticipate and plan for future trends and developments in behaviors, effectively strategizing and making informed decisions based on your foresight capabilities.
Conscientiousness
Conscientiousness is the innate behavior reflecting an individual's diligence, reliability, and thoroughness. It involves self-discipline, meticulousness, and a strong sense of duty, enabling employees to perform tasks efficiently within specified timelines. In essence, it manifests as consistently aligning personal conduct with organizational expectations.
Foundational
At an emerging level, you are beginning to show diligence, responsibility, and care in your duties. You are showing signs of being orderly, displaying neatness, and following rules and regulations.
Developing
At a proficient level you are consistently reliable, demonstrating a strong work ethic and a high level of attention to detail. You take ownership of your responsibilities and strive for excellence.
Proficient
At an advanced level you are consistently demonstrating a strong sense of responsibility, reliability, and diligence in your work. Your conscientiousness sets a high standard for others to follow.
Teachability
Teachability is an individual's propensity to receive, process, and implement feedback effectively. It pertains to keenness for continuous learning, openness to experience, and adaptability in changing guidelines or procedures. This behavioral capability emphasizes the individual's capacity to grow and improve within organizational contexts.
Foundational
At an emerging level, you are starting to demonstrate a willingness to learn. You show some curiosity, seek guidance when needed, and begin accepting feedback for personal growth.
Developing
At a proficient level you are able to effectively convey complex information and concepts in a clear and concise manner, adapting your teaching style to meet the needs of different audiences.
Proficient
At an advanced level you are able to effectively teach and guide others in acquiring new knowledge, skills, and behaviors, demonstrating exceptional communication, adaptability, and patience in the process.
Communion
Communion is the ability to establish a deep, empathetic, and reciprocal connection with colleagues. It involves fostering an inclusive environment, acknowledging diverse perspectives, effective listening, and promoting collaboration. This collective interaction enhances interpersonal relationships and organizational cohesiveness, amplifying productivity and innovation.
Foundational
At an emerging level, you are beginning to establish meaningful relationships and utilize group dynamics. While you may need support, you're understanding the importance of team integration into workplace culture.
Developing
At a proficient level you are able to effectively communicate and collaborate with others, fostering a sense of community and teamwork within the organization. You actively listen, respect diverse perspectives, and build positive relationships.
Proficient
At an advanced level you are able to demonstrate exceptional interpersonal skills, fostering a strong sense of unity and collaboration within the team. You effectively promote open communication and empathy.
Honesty
Honesty is the ethical behavior of demonstrating truthfulness and integrity in all actions, decisions, and communications. It denotes a commitment to authenticity, transparency, and accurately conveying facts without distortion or omission, promoting trust and credibility within the organizational framework.
Foundational
At an emerging level, you are beginning to show consistent honesty in your interactions. You are demonstrating integrity in simple tasks and committing to truthfulness in every action and conversation.
Developing
At a proficient level you are consistently honest in your interactions and transparent in your communication. You uphold ethical standards, take responsibility for your actions, and demonstrate integrity in all behaviors.
Proficient
At an advanced level, you are consistently transparent, truthful, and ethical in all your interactions. You model integrity and inspire others to uphold the highest standards of honesty in their behavior.
Joyfulness
Joyfulness is the exhibited ability to consciously foster a positive, uplifting environment through an outward expression of genuine happiness. This includes creating and maintaining optimism, engaging others positively, and encouraging an attitude of gratitude, thus promoting a constructive, joyful workplace culture.
Foundational
At an emerging level, you are beginning to regularly display joy and positivity in your interactions. You can recognise and consciously choose to demonstrate joyfulness in straightforward situations.
Developing
At a proficient level you are able to exhibit joyfulness consistently in your interactions, creating a positive and uplifting atmosphere within the workplace. You actively seek out opportunities to spread joy.
Proficient
At an advanced level you are able to consistently bring joy, positivity, and enthusiasm to your work environment. You inspire and uplift others through your infectious happiness and optimistic attitude.
Affirmation
Affirmation is the ability to express or display positive acknowledgement or validation in response to individual's actions or ideas. It involves fostering an encouraging environment by building self-esteem and confidence within the team, thereby enhancing productive behavior and promoting mutual respect.
Foundational
At an emerging level you are beginning to understand the importance of affirmation in interactions with peers and superiors, showing initial attempts to uplift and positively reinforce others’ behavior.
Developing
At a proficient level you are able to provide positive feedback, recognition, and encouragement to others in a genuine and constructive manner, fostering a culture of support and appreciation within the team.
Proficient
At an advanced level you are able to provide consistent, genuine and impactful affirmations to others, demonstrating a deep understanding of the importance of positive reinforcement in driving behaviors within the organization.
Mental Agility
Mental Agility is the ability to think quickly, logically, and flexibly to understand and solve complex problems, adapt to new environments, process new information, and understand multiple perspectives. It embodies resilience, resourcefulness, and innovation, which are significant in mastering work-related behaviors and tasks.
Foundational
At an emerging level, you are starting to demonstrate mental agility, exhibiting an openness to new ideas and showing initial signs of adapting your thinking in response to varying circumstances.
Developing
At a proficient level you are able to quickly adapt to changing situations, think critically, and make decisions that align with organizational goals, demonstrating strong mental agility in various scenarios.
Proficient
At an advanced level you are able to quickly adapt to changing circumstances, think critically, and solve complex problems with ease within the Behaviors capability framework.
Data-Driven Decision Making
Data-Driven Decision Making is the aptitude to interpret, understand, and leverage data, transforming it into actionable information, used to guide strategic decisions. It underscores the behavioral competency to be analytically minded, think critically, logically, and transparently, allowing for informed, unbiased decision-making in the workplace.
Foundational
At an emerging level, you are beginning to use data in decision-making. You understand its importance but are still developing the skills necessary to interpret and effectively utilize the information.
Developing
At a proficient level you are able to use data effectively to inform decision making, identifying trends, patterns, and insights to drive strategic and impactful behaviors within the organization.
Proficient
At an advanced level, you are able to consistently leverage data to make informed, strategic decisions that drive organizational success. You demonstrate a deep understanding of how data influences behaviors.
Decisiveness
Decisiveness is the ability to make clear, definitive choices efficiently, while considering relevant information and potential consequences. It involves commitment to these choices and acting upon them assertively, demonstrating confidence and conviction in one's behavior. It requires judgement, sound reasoning, and emotional intelligence.
Foundational
At an emerging level, you are developing the ability to make decisions confidently and efficiently, using available information and considering potential consequences, while displaying appropriate urgency.
Developing
At a proficient level, you are able to make timely and effective decisions, considering all relevant factors and confidently taking decisive action when needed within the Behaviors framework.
Proficient
At an advanced level you are able to make quick, well-informed decisions and take decisive actions without hesitation, setting a clear direction for yourself and others within the organization.
Responsiveness
Responsiveness is the ability to react quickly and effectively to changes or requests. It involves adapting one's behavior to meet evolving circumstances or needs, demonstrating a commitment to timely action, and showing an open and positive attitude towards change and improvements.
Foundational
At an emerging level, you are beginning to show initiative in responding to issues. Your actions demonstrate understanding of prompt and effective responses, but guidance is still required occasionally.
Developing
At a proficient level, you are consistently responsive to others' needs and communicate effectively and respectfully. You actively listen and adapt your approach to provide timely and helpful support.
Proficient
At an advanced level you are consistently proactive in addressing feedback, adapting quickly to changing circumstances, and consistently exceeding expectations in your responsiveness to colleagues, clients, and stakeholders within the organization.
Buoyancy
Buoyancy is the ability to demonstrate resilience, maintaining enthusiasm and positivity in face of adversity. It embodies one's capacity to bounce back from setbacks, displaying an optimistic outlook that fosters a positive workplace culture, enables problem-solving and enhances adaptability.
Foundational
At an emerging level, you are starting to display resilience in challenging situations. You show initial signs of maintaining optimism and energy when faced with obstacles in your job tasks.
Developing
At a proficient level, you are able to maintain a positive attitude and resilience in challenging situations, demonstrating adaptability and the ability to bounce back from setbacks effectively.
Proficient
At an advanced level, you are able to maintain a positive attitude and resilience in challenging situations, bouncing back from setbacks and inspiring others to do the same within the organization.
Accountability
Accountability is the willingness to accept responsibility for one's actions, demonstrating conscientious, ethical, and transparent behaviors. It involves acknowledging mistakes, learning from them, and leveraging this comprehension to enhance decision-making skills and foster a culture of integrity within the organization.
Foundational
At an emerging level, you are starting to accept responsibility for your actions. You acknowledge mistakes, learning from them. Occasionally, you demonstrate proactive behaviors to prevent future errors.
Developing
At a proficient level you are consistently taking ownership of your actions, meeting deadlines, and delivering on commitments. You hold yourself accountable for your behavior and always strive for improvement.
Proficient
At an advanced level, you are consistently demonstrating accountability by taking full ownership of your actions, decisions, and their outcomes, inspiring trust and confidence in your behavior within the organization.
Consideration
Consideration is the behavior of acknowledging and responding to others' feelings, needs, and thoughts. This capability involves respectful communication, empathy, patience, and understanding, contributing to effective collaboration and a positive work environment within any organization.
Foundational
At an emerging level, you are beginning to show awareness of others' needs, feelings, and concerns. You tend to understand and act in situations where empathy is required, albeit inconsistently.
Developing
At a proficient level, you are able to demonstrate consideration in your behaviors by actively listening to others, showing empathy, respecting diverse perspectives, and taking others' needs into account.
Proficient
At an advanced level you are consistently demonstrating empathy, respect, and inclusivity in your interactions with others. You actively seek diverse perspectives and adapt your approach to meet individual needs.
Team orientation
Team orientation is the capability to collaborate effectively within groups, demonstrating empathy, understanding, and active participation. It encompasses the ability to compromise, communicate openly, and work towards shared objectives, thus fostering positive interpersonal relationships and boosting collective output.
Foundational
At an emerging level, you are beginning to show understanding towards teamwork. You participate in group work and contribute positively to achieve shared team goals for the overall benefit of the organization.
Developing
At a proficient level, you are able to work effectively in a team, contributing your skills and knowledge while collaborating with others to achieve common goals in a professional and respectful manner.
Proficient
At an advanced level you are consistently demonstrating a deep commitment to fostering collaboration, inclusivity, and trust among team members. You excel at inspiring and uniting others towards a common goal.
Competence
Competence is a behavioral capability entailing one's ability to perform assigned tasks efficiently and effectively. It includes necessary skills, knowledge, and abilities, coupled with subsequent actions that meet or surpass organizational expectations. This proficiency contributes to successful outcomes, fostering personal growth and positive team dynamics.
Foundational
At an emerging level, you are starting to demonstrate and develop fundamental behaviors needed for effective competence. Your actions reflect initial understanding and bare minimum standards.
Developing
At a proficient level you are able to consistently demonstrate effective problem-solving skills and decision-making abilities in various situations, contributing to successful outcomes and overall team cohesion within the organization.
Proficient
At an advanced level, you are able to consistently demonstrate deep understanding and mastery of behaviors, effectively influencing and inspiring others to achieve higher levels of performance and collaboration.
Tactfulness
Tactfulness is the ability to communicate in a sensitive, considerate manner, demonstrating respect and empathy towards others. This specialized behavioral skill involves effective handling of difficult conversations, preserving relationships, ensuring a positive environment, and facilitating constructive conflict resolution, without compromising the honesty or integrity of communication.
Foundational
At an emerging level, you are developing your sensitivity to handle difficult or delicate interpersonal situations carefully. You begin to appreciate the importance of maintaining respectful, positive relations.
Developing
At a proficient level, you are able to demonstrate tactfulness in your behaviors by effectively navigating sensitive situations and communicating respectfully and diplomatically with others, fostering positive relationships and avoiding conflicts.
Proficient
At an advanced level, you are able to navigate sensitive situations with grace and diplomacy, demonstrating exceptional tact in your interactions with others in the workplace.
Meticulousness
Meticulousness is the behavioral capability of demonstrating extreme care and precision in one's work. It involves attention to detail, thoroughness in task completion, and diligence in adherence to standards and procedures, ensuring high quality and minimizing errors.
Foundational
At an emerging level, you are beginning to develop a focused attention to detail. You demonstrate a basic ability to check your work thoroughly, identifying and correcting minor errors.
Developing
At a proficient level you are able to demonstrate meticulousness by consistently paying attention to detail, ensuring accuracy and thoroughness in all your work within the organization.
Proficient
At an advanced level, you are exceptionally meticulous in your approach to Behaviors, consistently demonstrating attention to detail, thoroughness, and precision in all tasks and interactions within the organization.
Amiability
Amiability is the propensity to display pleasant, agreeable, and congenial behaviors, advancing positive interpersonal relationships. It involves demonstrating respect, kindness, and empathy, contributing to a supportive, collaborative work environment. The ability to resolve disputes amicably and maintain harmony is integral to this capability.
Foundational
At an emerging level, you are beginning to display friendliness and approachability in your interactions. You are starting to show a respectful, positive demeanor towards colleagues consistently.
Developing
At a proficient level you are consistently displaying warmth, friendliness, and empathy towards others in your interactions, fostering positive relationships and creating a harmonious working environment within the organization.
Proficient
At an advanced level, you are able to consistently demonstrate genuine kindness, empathy, and respect towards others in all interactions, fostering positive relationships and creating a supportive work environment.
Multicultural Competency
Multicultural Competency is the ability to effectively interact, communicate, and work with individuals from diverse cultural backgrounds. It involves understanding, respecting, and appreciating cultural differences, being aware of personal biases, and demonstrating adaptability in behavior across various cultural contexts.
Foundational
At an emerging level, you are beginning to appreciate diversity, showing openness to learning about different cultures. You respect cultural differences, but may not yet understand all nuances.
Developing
At a proficient level, you are able to effectively navigate and communicate across diverse cultural backgrounds within the organization. You demonstrate respect, empathy, and adaptability in your interactions.
Proficient
At an advanced level, you are able to effectively navigate and communicate across diverse cultural backgrounds, demonstrating sensitivity, empathy, and adaptability in your behaviors towards others.
Crisis Management
Crisis Management is the capacity to effectively respond to unforeseen challenges or emergencies, exhibiting organization, calm demeanor, swift decision-making, and proactive communication. This behavior requires resilience, adaptability, and strong leadership skills, capable of minimizing potential harm and maintaining stability in the workplace environment.
Foundational
At an emerging level, you are developing skills to respond to crises promptly. You can identify potential crises, gather relevant information, and participate effectively in mitigation efforts.
Developing
At a proficient level you are adept at swiftly identifying and addressing crises within the organization, demonstrating strong leadership, decision-making, and communication skills to effectively manage and resolve challenging situations.
Proficient
At an advanced level you are able to effectively lead and coordinate responses to crises, demonstrating strong decision-making skills, calmness under pressure, and the ability to think strategically and proactively.
Resourcefulness
Resourcefulness is the ability to find and use available resources creatively and efficiently to solve problems or address challenges. This involves thinking critically, acting proactively and adaptively, and leveraging resources in innovative ways to achieve desired outcomes in a business environment.
Foundational
At an emerging level, you are starting to generate creative solutions in response to challenges. You're beginning to adapt and apply resources effectively, displaying initial signs of resourcefulness.
Developing
At a proficient level you are able to effectively navigate challenging situations by creatively and proactively seeking out resources and solutions within the Behaviors competency framework.
Proficient
At an advanced level, you are able to demonstrate exceptional resourcefulness in navigating challenges, finding creative solutions, and adapting quickly to changes within the organization's Behaviors framework.
Savviness
Savviness is an individual's ability to make smart, effective decisions and directly identify biases, context, and nuance. It involves discerning potential implications of actions and behaviors, cleverly navigating complex situations, and efficiently leveraging knowledge, skills, and resources for optimal benefit.
Foundational
At an emerging level, you are beginning to anticipate and understand the complexities of situations. You display initial foresight, utilise subtle cues, and demonstrate basic tactical judgment in decision-making.
Developing
At a proficient level, you are able to demonstrate excellent situational awareness, quick thinking, and adaptability in navigating complex social dynamics and interpersonal relationships within the organization.
Proficient
At an advanced level you are able to navigate complex social dynamics with ease and sophistication, demonstrating exceptional emotional intelligence and intuitive understanding of human behavior in various organizational settings.
Candidness
Candidness is the ability to communicate openly and honestly, while displaying a genuine manner. It entails forthright sharing of perspectives in an appropriate and respectful manner, and welcoming others' viewpoints, thus fostering trust and transparency within a team or organizational context.
Foundational
At an emerging level you are beginning to openly express your thoughts and ideas. You handle hard truths tactfully and express yourself truthfully, albeit occasionally with reluctance.
Developing
At a proficient level you are open and honest in your communication, providing feedback and sharing your thoughts in a respectful and constructive manner within the organization.
Proficient
At an advanced level you are fully transparent in your communication, providing honest feedback even in challenging situations. You demonstrate authenticity, building trust and fostering open dialogue within the organization.
Empathy
Empathy is the ability to understand, share and respond constructively to others’ emotions and experiences. It involves active listening, recognizing non-verbal cues, and demonstrating responsiveness, fostering stronger relationships and facilitating better communication in a professional setting.
Foundational
At an emerging level you are starting to show an understanding and awareness of others' feelings. You are beginning to respond with sensitivity and take into consideration others' perspectives.
Developing
At a proficient level, you are able to demonstrate empathy by actively listening, understanding others' perspectives, and showing compassion in your interactions within the organization.
Proficient
At an advanced level, you are able to demonstrate exceptional empathy by consistently understanding and responding to others' emotions, perspectives, and needs effectively to build strong relationships and trust within the organization.
Eagerness
Eagerness is the behavioral inclination towards proactive initiative, a strong desire to accomplish tasks and objectives, and an anticipation for new opportunities. It underpins activities requiring self-motivation, curiosity, and an enthusiastic approach towards work and learning processes within the organizational setting.
Foundational
At an emerging level you are starting to display an eagerness to learn and work. You demonstrate this by showing a consistent interest in personal improvement and organizational growth.
Developing
At a proficient level you are eagerly seeking out opportunities to contribute to the success of the team and organization through your proactive and enthusiastic approach to tasks and challenges.
Proficient
At an advanced level you are consistently demonstrating a strong enthusiasm for taking on new challenges, seeking out opportunities for growth, and proactively contributing to the success of the team.
Timeliness
Timeliness is the ability to complete assigned tasks within the stipulated deadlines, demonstrating effective time management and punctuality. It reflects an individual's adaptability, reliability, and commitment, which influence team efficiency and productivity in an organizational setting.
Foundational
At an emerging level, you are aware of the importance of timeliness, striving to meet deadlines, but may need reminders or assistance to ensure tasks are completed on schedule.
Developing
At a proficient level you are consistently meeting deadlines, managing your time effectively, and prioritizing tasks to ensure smooth workflow and delivery of results within the expected timeframe.
Proficient
At an advanced level you are consistently punctual, honoring deadlines and commitments. You proactively manage your time, ensuring tasks are completed efficiently and on schedule, setting a high standard for others.
Comprehension
Comprehension is the ability to understand, interpret, and apply information effectively. This includes recognizing key messages, drawing accurate conclusions, and using knowledge to influence behavior and decision-making. Achieving comprehension requires active listening, focused attention, and critical thinking skills.
Foundational
At an emerging level, you are starting to grasp new concepts. Your comprehension skills are developing; you're beginning to interpret simple information and understand basic behavioral expectations within the organization.
Developing
At a proficient level, you are able to demonstrate a strong understanding of behaviors within the organization, interpreting information effectively and applying it appropriately in various situations.
Proficient
At an advanced level you are able to analyze complex behaviors, identify patterns, and understand underlying motivations. You can adapt your communication style to effectively engage with diverse individuals and situations.
Generosity
Generosity is the consistent demonstration of willingness to give time, resources, assistance or kindness to others without expectation of reciprocity, facilitating a harmonious and cooperative working environment. This behavior nurtures relationships, fosters teamwork, and contributes to a positive organizational climate.
Foundational
At an emerging level, you are starting to demonstrate acts of kindness and sharing within your team. You're beginning to understand the importance of giving and collaboration in a working environment.
Developing
At a proficient level, you are consistently demonstrating generosity by freely sharing resources, knowledge, and support with your colleagues, fostering a positive and collaborative work environment within the organization.
Proficient
At an advanced level you are consistently displaying a deep sense of generosity by proactively supporting and uplifting others, fostering a culture of giving and selflessness within the organization.
Nurturing
Nurturing is the ability to support, encourage and foster both personal and professional growth in others. It includes empathy, patience and understanding, combined with the ability to provide constructive feedback, guidance and resources for development, promoting a positive, learning-focused environment.
Foundational
At an emerging level, you are starting to understand the importance of fostering supportive relationships. You demonstrate initial attempts at encouraging others' development and growth within the organization.
Developing
At a proficient level you are adept at nurturing positive relationships, fostering teamwork, and creating a supportive environment. You consistently demonstrate empathy, actively listen, and provide guidance to others.
Proficient
At an advanced level you are adept at nurturing behaviors, consistently demonstrating empathy, patience, and support in fostering positive relationships and creating a nurturing environment within the organization.
Anticipation
Anticipation is the capacity to predict, foresee, or expect office events, scenarios or behaviors. An individual with this capability can strategically plan or adjust reactions, enhancing productivity, collaboration, and response time within the workplace. It epitomizes proactive behavior and action-driven planning.
Foundational
At an emerging level, you are beginning to understand patterns and forecast situations. Your anticipation skills are developing, already showing foresight in everyday situations within the workplace.
Developing
At a proficient level you are able to anticipate and adapt to changes in behaviors, foreseeing potential challenges and proactively addressing them within the organization.
Proficient
At an advanced level you are able to anticipate and proactively respond to changes and challenges in behaviors within the organization, driving positive outcomes and fostering a culture of continuous improvement.
Network Building
Network Building is the ability to create, cultivate and maintain relationships within and outside the organization. It involves proactive engagement, effective communication, and strategic connecting with key individuals to facilitate the exchange of information, support, and resources, thereby promoting collaborative and productive behavioral work environments.
Foundational
At an emerging level, you are beginning to establish connections, both internally and externally. You show interest in others, initiate introductions and participate in networking opportunities.
Developing
At a proficient level you are adept at establishing and nurturing professional relationships across various networks, actively seeking opportunities to collaborate and share knowledge within the organization and beyond.
Proficient
At an advanced level, you are adept at establishing and nurturing strong connections with a diverse range of individuals, expanding your network strategically and effectively through genuine relationships and mutual trust.
Resilience
Resilience is the ability to withstand, recover, and grow in the face of stressors or changing demands, maintaining optimism and focus, while handling adversity constructively. It reflects an individual's tenacity, adaptability and strength in challenging situations, and their capacity to bounce back from setbacks.
Foundational
At an emerging level, you are developing your ability to recover quickly from setbacks. You begin to show perseverance amidst difficulties, displaying limited but growing stress tolerance.
Developing
At a proficient level you are able to bounce back from setbacks, adapt to change, and remain focused under pressure. You demonstrate a positive attitude and problem-solving skills in challenging situations.
Proficient
At an advanced level you are able to demonstrate resilience by bouncing back quickly from setbacks, maintaining a positive attitude, and adapting well to change in challenging situations within the organization.
Inclusiveness
Inclusiveness is the ability to accept, value and consider diverse perspectives in decision-making. It encompasses developing environments fostering equitable participation, promoting understanding and granting equal opportunities, regardless of differences like race, gender, age or cultural background, thereby enriching corporate culture with diversified ideas.
Foundational
At an emerging level, you are starting to recognize differences and diversity in people. You understand the importance of an inclusive environment and are beginning to contribute to inclusiveness in the workplace.
Developing
At a proficient level you are actively fostering a culture of inclusiveness by valuing diverse perspectives, creating a welcoming environment, and promoting collaboration among all team members.
Proficient
At an advanced level, you are consistently fostering a culture of inclusiveness by actively seeking diverse perspectives, promoting equity, and creating an environment where everyone feels valued and respected.
Self-discipline
Self-discipline is the ability to control one's feelings, desires, and behavior consistently, even under challenging circumstances. This skill is crucial for maintaining professionalism, managing time effectively, and successfully achieving objectives, making it a key behavior in a workplace setting.
Foundational
At an emerging level, you are beginning to cultivate consistent work habits. You manage your time efficiently, fulfill commitments, and demonstrate self-control under stressful situations. This denotes growth in self-discipline.
Developing
At a proficient level you are able to consistently demonstrate self-discipline in your behaviors, maintaining focus and motivation to achieve your goals and uphold the standards set by the organization.
Proficient
At an advanced level you are consistently demonstrating self-discipline by proactively managing your emotions, focusing on tasks at hand, and maintaining a strong sense of accountability and responsibility in all aspects of your work.
Capability
Capability is the demonstrable competence to perform tasks and duties, involving the application of knowledge, skills, and behaviors. It is gauged by one’s ability to apply learned behaviors in differing contexts, showing adaptability and progression in their professional role.
Foundational
At an emerging level, you are beginning to demonstrate basic understanding of expected behaviors, showing initial signs of effective interaction, cooperation and positivity in the organizational environment.
Developing
At a proficient level, you are able to consistently demonstrate the Behaviors capability by effectively applying your knowledge and skills to achieve desired outcomes within the organization.
Proficient
At an advanced level, you are able to consistently demonstrate exceptional Behaviors capability, setting a standard for others to follow. Your performance is consistently outstanding, showcasing mastery in this area.
Work-Life Balance
Work-Life Balance is the ability to effectively manage career-related tasks and personal responsibilities while maintaining personal well-being. This includes managing stress, setting boundaries between work and leisure, exhibiting resilience, prioritizing health, and demonstrating adaptability in changing circumstances.
Foundational
At an emerging level, you are starting to understand the importance of integrating personal needs with workplace demands, beginning to establish boundaries and prioritizing self-care in your routine.
Developing
At a proficient level you are able to effectively prioritize tasks and manage your time to ensure a healthy balance between work responsibilities and personal life, leading to improved overall well-being.
Proficient
At an advanced level you are able to effectively prioritize tasks, set boundaries, and manage your time to maintain a healthy work-life balance. You consistently demonstrate self-care and boundaries with others.
Efficiency
Efficiency is the ability to perform tasks in a timely, productive manner, ensuring optimal resource utilization. This behavior involves streamlining processes, minimizing waste, and identifying best practices to achieve maximum output with minimum effort, contributing to organizational success and personal development.
Foundational
At an emerging level you are beginning to understand and manage your own time and resources. You're starting to streamline your work processes and optimize tasks for improved efficiency.
Developing
At a proficient level you are able to effectively manage your time and resources to accomplish tasks efficiently and meet deadlines consistently within the Behaviors capability framework.
Proficient
At an advanced level, you are able to consistently demonstrate optimal time management and prioritize tasks effectively to increase productivity and achieve objectives efficiently within the organization.
Trustworthiness
Trustworthiness is the ability to consistently demonstrate honesty, integrity, and dependability in actions and communication. It involves nurturing relationships based on respect and transparency, earning others' confidence through ethical behavior, and fulfilling commitments reliably, fostering a safe and trusting environment.
Foundational
At an emerging level, you are beginning to demonstrate honesty and integrity. You show reliability in straightforward, routine situations and start building trust with consistency in your actions.
Developing
At a proficient level you are consistently demonstrating trustworthy behaviors by being honest, reliable, and transparent in your actions, building strong relationships based on trust and integrity within the organization.
Proficient
At an advanced level you are consistently demonstrating trustworthiness by maintaining confidentiality, keeping promises, and always acting in a reliable and responsible manner, fostering a culture of mutual respect.
Adaptability to Change
Adaptability to Change is the capability to effectively, confidently and proactively manage, respond to and influence change. It involves demonstrating resilience, maintaining productivity under pressure or in unpredictable situations, learning from experience, and continuously adjusting behavioral approaches to achieve optimal outcomes.
Foundational
At an emerging level you are beginning to demonstrate adaptability during periods of change. You show willingness to accept new tasks and can adjust behaviors in response to evolving circumstances.
Developing
At a proficient level, you are able to embrace and adapt to changes in the work environment effectively, demonstrating a flexible and resilient attitude towards new challenges and uncertainties.
Proficient
At an advanced level you are able to quickly and effectively adapt your behaviors to navigate and thrive in dynamic and ever-changing environments within the organization.
Gratitude
Gratitude is the ability to acknowledge and express appreciation for the actions of others, promoting positive workplace relationships. It involves showing sincere thankfulness for colleagues' efforts and cultivating an atmosphere of reciprocal respect and acknowledgment. This behavior fosters collaboration, morale, and overall workplace satisfaction.
Foundational
At an emerging level, you are beginning to understand the importance of gratitude, starting to acknowledge colleagues' efforts, and are taking first steps towards expressing appreciation in an organizational setting.
Developing
At a proficient level you are consistently expressing appreciation towards others and acknowledging their contributions within the organization, fostering a positive and grateful work environment.
Proficient
At an advanced level you are consistently demonstrating genuine gratitude towards others, recognizing and appreciating their contributions and efforts within the organization. You actively show appreciation for teamwork and support.
Orderliness
Orderliness is the consistent demonstration of methodical, well-organised behaviors, resulting in a neat and systematic working environment. This includes maintaining a clutter-free workspace, streamlining operations, following standard operating procedures, and promoting punctuality and planning, thereby increasing efficiency and productivity.
Foundational
At an emerging level, you are beginning to embrace orderliness. You show ability in maintaining cleanliness and organization in your workspace but might need reminders or prompts for consistency.
Developing
At a proficient level you are consistently maintaining a neat and organized work area, demonstrating attention to detail and following processes effectively to ensure smooth operations and efficiency within the organization.
Proficient
At an advanced level you are meticulous in your organization and management of tasks and resources, demonstrating a high level of attention to detail and efficiency in all aspects of your work.
Appreciation
Appreciation is the behavioral skill of recognizing and valuing the efforts, accomplishments, or qualities of others. It includes outwardly expressing gratitude and understanding, fostering a positive, encouraging environment, and highlighting the significance of individual contributions to the team's success.
Foundational
At an emerging level, you are beginning to recognize and value the contributions and differences of others. You demonstrate a growing ability to appreciate diverse perspectives and ideas.
Developing
At a proficient level you are able to consistently demonstrate appreciation for others' contributions, acknowledging their efforts and showing gratitude for their hard work within the organization.
Proficient
At an advanced level you are able to not only recognize the effort and contributions of others, but also articulate genuine and meaningful appreciation for their specific behaviors and actions within the organization.
Objectivity
Objectivity is the ability to perceive and comprehend situations without biases or prejudices. It involves discerning facts from personal emotions or preconceptions, thereby enabling unbiased decision-making. This behavior leads to fair, impartial actions and judgments, promoting diversity and inclusivity in a professional environment.
Foundational
At an emerging level, you are beginning to demonstrate an ability to view situations without bias or prejudice. This includes recognizing personal perceptions and striving for an unbiased perspective.
Developing
At a proficient level you are able to maintain objectivity in all situations, remaining focused on facts and data rather than personal biases. You can assess situations rationally and make unbiased decisions.
Proficient
At an advanced level you are able to maintain objectivity in all situations, consistently making decisions and judgments based on facts and evidence rather than personal biases or emotions.
Adaptability
Adaptability is the ability to adjust one's behaviors and efforts in response to new situations, changes and challenges at work. It requires flexibility, openness to new ideas, and effective problem-solving skills to succeed in varying conditions and environments.
Foundational
At an emerging level, you are beginning to demonstrate openness to change. You readily accept new tasks, adapt your approach when required, and show resilience amidst uncertainty and unfamiliar situations.
Developing
At a proficient level you are able to quickly adjust your approach to changes in the workplace, demonstrating flexibility and resilience in the face of unexpected challenges.
Proficient
At an advanced level you are able to quickly adapt to changing circumstances, demonstrating high levels of flexibility, innovation, and resilience in your Behaviors within the organization.
Judiciousness
Judiciousness is the ability to make sound and prudent decisions based on a thorough understanding of situations, conditions, and potential implications. It involves wise discernment, good judgement and farsightedness in behavior, fostering positive and sustainable outcomes within an organizational context.
Foundational
At an emerging level you are beginning to demonstrate prudent judgement. You analyze situations accurately and make decisions that consider appropriate factors, learning to balance risk with potential reward.
Developing
At a proficient level you are able to exercise sound judgment and make well-thought-out decisions based on a thorough understanding of the situation and its potential impact on behaviors within the organization.
Proficient
At an advanced level you are able to consistently demonstrate impeccable judgment and decision-making in complex situations, always considering the impact of your actions on others and the organization.
Self-efficacy
Self-efficacy is the individual's belief in their ability to execute tasks and reach goals. It relates to behaviors as one's level of self-efficacy can greatly influence their attitudes, efforts, and resilience when facing challenges in the workplace.
Foundational
At an emerging level, you are beginning to establish confidence in your own abilities. You demonstrate the ongoing process of developing positive self-belief during initial professional tasks and responsibilities.
Developing
At a proficient level, you are able to demonstrate strong belief in your own abilities to successfully complete tasks and achieve goals, influencing your behaviors towards positive outcomes.
Proficient
At an advanced level you are able to consistently demonstrate a strong belief in your ability to achieve goals, overcome obstacles, and succeed in challenging situations within the organization.
Carefulness
Carefulness is the ability to exercise extreme caution and attention to detail in the execution of tasks. It involves taking the necessary steps to prevent mistakes, maintaining an environment of safety, and considering the potential impacts of actions on colleagues and the overall organizational goals.
Foundational
At an emerging level, you are beginning to demonstrate attentiveness towards details. You strive to avoid errors, displaying an initial understanding and application of careful behavior within your work environment.
Developing
At a proficient level you are consistently mindful of the details, ensuring accuracy and precision in your work. You actively take steps to prevent errors and maintain high quality standards.
Proficient
At an advanced level, you are meticulous in your attention to detail, consistently ensuring accuracy and precision in all Behaviors-related tasks. Your thoroughness sets you apart as a model of Carefulness.
Punctuality
Punctuality is the habit of adhering to predefined schedules and timelines. It involves the ability to manage time efficiently, meet deadlines, and arrive at meetings or events promptly, demonstrating respect for others' time. It's a vital trait that promotes discipline and reliability within a professional workplace setting.
Foundational
At an emerging level, you are demonstrating an awareness of the importance of punctuality, though timely attendance and task completion might still present occasional challenges for you.
Developing
At a proficient level you are consistently punctual, arriving on time for all meetings and deadlines. You respect others' time and demonstrate reliability in your behavior within the organization.
Proficient
At an advanced level you are consistently punctual, showing a deep respect for others' time and demonstrating a strong commitment to meeting deadlines and expectations within the organization.
Encouragement
Encouragement is the behavior of giving others confidence and support to accomplish tasks, persist in challenges, and develop skills. It involves providing positive reinforcement, fostering a supportive environment, and motivating individuals towards their personal and professional growth within the organization.
Foundational
At an emerging level, you are starting to display enthusiasm for collaboration and team dynamics. You occasionally motivate peers, fostering positivity and growth, showing your potential in this competency.
Developing
At a proficient level you are actively fostering a positive environment by encouraging and supporting others to achieve their goals, recognizing and praising their efforts and accomplishments within the organization.
Proficient
At an advanced level, you are consistently inspiring and motivating others through positive reinforcement, recognizing and celebrating achievements, and fostering a supportive and encouraging work environment within the organization.
Unselfishness
Unselfishness is the ability to prioritize the needs, objectives, and growth of the team or organization over personal gain. It involves sharing resources, knowledge, and benefits while demonstrating inclusive behavior, nurturing collaborations, and facilitating collective success in professional settings.
Foundational
At an emerging level, you are beginning to understand the importance of prioritizing others' needs, displaying initial efforts towards sharing, and a willingness to sacrifice personal interests.
Developing
At a proficient level you are consistently demonstrating unselfish behavior by prioritizing the needs of the team and organization over your own personal interests and goals.
Proficient
At an advanced level, you are consistently demonstrating unselfish behaviors by putting the needs of the team and the organization above your own personal interests, showing genuine care and support for others.
Conflict Engagement
Conflict Engagement is the ability to acknowledge, navigate, and effectively manage disagreements or confrontations, employing effective communication, negotiation, and resolution strategies. It includes recognizing differing perspectives, fostering an open dialog, and working cooperatively to achieve mutual resolution, thereby promoting a positive, productive working environment.
Foundational
At an emerging level you are able to recognize potential conflicts, displaying a basic understanding of conflict resolution strategies and starting to manage minor disagreements proactively.
Developing
At a proficient level you are able to navigate and manage conflicts effectively, demonstrating strong communication skills and emotional intelligence in resolving disagreements and finding mutually beneficial solutions within the organization.
Proficient
At an advanced level you are adept at navigating complex conflicts within the organization, facilitating constructive dialogue, and fostering resolutions that align with the organization's values and goals.
Initiative
Initiative is the ability to individually identify and undertake tasks proactively, without being prompted. It involves foreseeing issues, finding solutions, and taking decisive actions while striving for improvement, relying on keen judgment and personal resolve. Pertaining to behaviors, it implies self-directed, proactive actions.
Foundational
At an emerging level, you are just starting to take independent actions. You occasionally go beyond responsibilities, showing a desire to contribute positively. Your initiative remains inconsistent.
Developing
At a proficient level you are able to take the initiative to identify and address opportunities for improvement, proactively contributing to the success of the team and organization through your actions.
Proficient
At an advanced level you are proactive in identifying opportunities for improvement, taking the lead in initiating new projects, and demonstrating a strong sense of ownership and accountability in your work.
Passion
Passion is displaying an intense, enthusiastic commitment towards the tasks, roles or projects assigned. In terms of behavior, it underlines an individual's fervor in engaging with work, demonstrating high energy, resilience, and taking personal ownership for achieving their objectives, which invariably contributes to organizational success.
Foundational
At an emerging level, you are beginning to show enthusiasm for your work. Your actions reflect basic understanding and appreciation, with room to develop a deeper passion and commitment to your role.
Developing
At a proficient level you are able to demonstrate genuine enthusiasm and commitment towards your work, motivating others through your passion for the organization's goals and values.
Proficient
At an advanced level you are deeply committed to your work, consistently demonstrating enthusiasm and dedication that inspires others. You actively seek opportunities to drive innovation and excellence in your Behaviors.
Articulacy
Articulacy is the ability to express thoughts, ideas, and emotions clearly and effectively through verbal and nonverbal communication. It involves presenting information logically, persuasively, and with confidence, which contributes positively to relationship management and influence within an organization.
Foundational
At an emerging level, you are developing the capacity to express yourself clearly and effectively, beginning to present ideas coherently and connecting effectively with other team members.
Developing
At a proficient level, you are able to express yourself clearly and effectively in various mediums within the organization. You can articulate ideas and information concisely, contributing to successful communication.
Proficient
At an advanced level you are able to articulate complex ideas and strategies effortlessly, using concise and persuasive language. Your communication is clear, engaging, and inspires action within the organization.
Problem Sensitivity
Problem Sensitivity is the ability to recognize and identify potential problems or challenges in the workplace. It involves being alert to subtle cues, changes, or patterns of behavior that may indicate underlying issues, allowing for proactive remediation and the prevention of further complications.
Foundational
At an emerging level, you are beginning to demonstrate awareness and recognition of potential problems, although may need assistance in identifying effective strategies or solutions.
Developing
At a proficient level you are adept at identifying potential issues, understanding their implications on Behaviors, and taking appropriate action to prevent or address them effectively within the organization.
Proficient
At an advanced level you are able to anticipate and identify potential issues and challenges within behaviors, proactively addressing them to ensure a positive and productive work environment.
Collaboration
Collaboration is the ability to work effectively with others, sharing ideas, knowledge and skills in a respectful and helpful manner. It involves promoting teamwork, avoiding conflicts, appreciating diversity, and actively contributing to collective goals. This behavior benefits the individual, the team, and ultimately, the organization.
Foundational
At an emerging level you are beginning to work effectively in a team, sharing ideas openly, showing willingness to cooperate and contribute towards shared goals in a respectful manner.
Developing
At a proficient level you are actively engaging with others, sharing information, ideas, and resources, and working together towards common goals within the organization.
Proficient
At an advanced level you are able to foster a culture of teamwork and shared success, consistently seeking input from others and valuing diverse perspectives to drive collaboration within the organization.
Agility
Agility is the capability to rapidly adapt and respond to unexpected changes. It involves flexibility and quick decision-making, maintaining balance amidst chaos. In behaviors, agility allows one to switch tasks or strategies easily and effectively, reflecting resilience and adaptability in a dynamic working environment.
Foundational
At an emerging level, you are beginning to adapt to changes. You can pivot tasks when needed, accept new approaches, and respond to challenges with curiosity and resilience.
Developing
At a proficient level you are able to quickly adapt and change your approach when faced with new challenges or opportunities, demonstrating flexibility, resilience, and the ability to think on your feet.
Proficient
At an advanced level, you are adept at adapting quickly to changes, proactively seeking out new opportunities, and confidently navigating uncertainty with resilience and creativity in your behaviors.
Selflessness
Selflessness is an individual's ability to prioritize the organization's needs above their own, demonstrating a willingness to sacrifice personal interest for the benefit of others. It requires empathy, consideration, and a strong focus on teamwork and collaboration in all behavioral interactions within the workplace.
Foundational
At an emerging level you are beginning to put others’ needs before self, actively listening and demonstrating empathy. You are showing initial understanding of shared goals and collective success.
Developing
At a proficient level you are consistently putting the needs of others ahead of your own, actively seeking opportunities to assist and support your colleagues and the organization as a whole.
Proficient
At an advanced level you are consistently putting the needs of others before your own, demonstrating a strong commitment to teamwork and collaboration, and always striving to create a positive impact.
Celerity
Celerity is the ability to respond swiftly to changing situations with thoughtful action and decision-making. It involves adapting behaviors quickly to meet new challenges, maintaining productivity and effectiveness under pressure while balancing speed and quality of response.
Foundational
At an emerging level, you are beginning to exhibit celerity: showing initial signs of swift decision making and productive behavior with potential for acceleration in the workplace.
Developing
At a proficient level, you are able to demonstrate agility and quickness in your actions, adapting easily to changes in pace or priorities within a Behaviors framework.
Proficient
At an advanced level, you are able to demonstrate exceptional celerity in your behaviors, responding quickly and efficiently to both internal and external stimuli with agility and precision.
Open-mindedness
Open-mindedness is the ability to embrace different perspectives, ideas and experiences without bias. It characterizes individuals who actively seek out and are receptive to new and diverse viewpoints, guided by a willingness to challenge their own beliefs, and are adaptive in the face of change, fostering creativity and collaboration.
Foundational
At an emerging level, you are beginning to show willingness to consider new ideas. You acknowledge and value differing perspectives, contributing to the rich tapestry of organizational behaviors.
Developing
At a proficient level, you are open-minded in your approach, considering different perspectives and ideas. You actively seek out feedback and are willing to adapt your behaviors based on new information.
Proficient
At an advanced level you are constantly seeking new perspectives, actively listening to others' ideas, and demonstrating a willingness to consider alternative viewpoints with an open and unbiased mindset.
Expressiveness
Expressiveness is the individual's ability to communicate emotions, thoughts, and ideas effectively and creatively through various forms. This includes verbal and non-verbal means, using appropriate language, tone, facial expressions and body language to ensure clear and impactful conveyance of messages.
Foundational
At an emerging level you are starting to effectively communicate emotions and ideas. You can convey simple thoughts clearly, but more complex concepts may still require development and practice.
Developing
At a proficient level you are able to effectively communicate your ideas, thoughts, and emotions through various mediums and channels within the Behaviors capability framework.
Proficient
At an advanced level you are able to effectively express your ideas and emotions in a clear, concise, and impactful manner, influencing and inspiring others with your communication skills.
Uplifting
Uplifting is the ability to inspire and motivate others, fostering a positive environment. This includes recognizing others' strengths, encouraging development, and promoting teamwork. It's about creating an atmosphere of optimism and enthusiasm, assisting in the growth and betterment of one's self and those around them.
Foundational
At an emerging level, you are beginning to demonstrate uplifting behaviors, actively seeking out opportunities to improve morale, and showing a basic understanding of motivation and positive reinforcement techniques.
Developing
At a proficient level you are consistently uplifting others through your words and actions, creating a positive and motivating work environment. You actively encourage and support your colleagues to achieve their best.
Proficient
At an advanced level you are able to consistently uplift and motivate your team, fostering a positive and empowering work environment through your actions, words, and encouragement.
Digital Etiquette
Digital Etiquette is the thoughtful and respectful use of digital communication tools. It encompasses understanding the appropriate speech, behavior, and interactions in digital environments, accounting for cultural and personal sensitivities. This capability promotes respect, professionalism, and the responsible use of digital media in an organizational context.
Foundational
At an emerging level, you are starting to understand key principles of digital etiquette. You are respectful, considerate and maintain privacy online, but need supervision and guidance to improve.
Developing
At a proficient level you are demonstrating a high level of professionalism and respect in all digital interactions, understanding and adhering to proper online communication etiquette within the organization.
Proficient
At an advanced level you are demonstrating impeccable digital etiquette by consistently showing respect, professionalism, and mindfulness in all online interactions, setting a positive example for others to follow.
Fairness
Fairness is the consistent practice of treating individuals equitably, without favoritism or discrimination. It implies an objective and unbiased approach to decision-making, considering all relevant factors, adhering to established guidelines, and ensuring equal opportunities for all, fostering a transparent and understanding work environment.
Foundational
At an emerging level, you are starting to acknowledge the importance of fair treatment in your interactions. You strive to respect everyone's rights and cultivate objectivity in decision-making processes.
Developing
At a proficient level, you are consistently demonstrating fairness by objectively evaluating situations, treating all individuals with respect and equality, and making decisions based on impartiality and transparency.
Proficient
At an advanced level, you are consistently impartial and objective in your decision-making, ensuring fairness for all individuals involved. You actively promote equity and justice within the organization.
Proactiveness
Proactiveness is an individual's ability to prioritize, initiate, and take decisive action in advance to prevent potential issues, foresee opportunities, and achieve goals. It involves predicting future challenges through foresight, planning, and continuous learning which reflects adaptability, responsibility, and growth-oriented behavior within an organization.
Foundational
At an emerging level, you are starting to anticipate and tackle issues effectively. You may require assistance or guidance, but you're demonstrating a growing understanding of proactive behaviors.
Developing
At a proficient level, you are consistently proactive in identifying opportunities, addressing challenges, and taking initiative in driving positive change within your team and organization through your proactive behaviors.
Proficient
At an advanced level, you are constantly anticipating, initiating, and taking proactive steps to address any issues, challenges, or opportunities that may arise within the organization.
Assurance
Assurance is the confidence and poise displayed by an individual in their own abilities and decisions. It involves expressing oneself assertively, demonstrating a positive attitude, instilling trust, and ensuring others of their competence and reliability in carrying out tasks and responsibilities efficiently.
Foundational
At an emerging level, you are beginning to demonstrate confidence and reliability in your tasks. You seek assurance in your decision-making process and are developing trustworthiness in your actions.
Developing
At a proficient level you are able to consistently provide assurance to others through clear communication, attention to detail, and a proactive approach to addressing concerns within the organization.
Proficient
At an advanced level you are able to consistently demonstrate a high level of assurance in your behaviors, inspiring trust and confidence in others through your actions and decisions.
Quick Learning
Quick Learning is the ability to swiftly grasp, understand and apply new information, skills or behaviors. This includes efficiently adapting to changes, promptly assimilating new knowledge into existing frameworks, and swiftly implementing these adjustments in behavior, thereby enhancing overall performance and productivity.
Foundational
At an emerging level, you are beginning to grasp new concepts swiftly. You're developing an ability to apply gained knowledge quickly and showing potential for fast-paced learning.
Developing
At a proficient level you are able to quickly adapt to new information and apply it effectively in your work, demonstrating a high level of agility and willingness to learn continuously.
Proficient
At an advanced level you are able to quickly adapt to new situations, learn from experiences, and apply this knowledge effectively in a variety of behaviors within the organization.
Self-awareness
Self-awareness is the ability to introspectively understand one's emotions, beliefs, and behaviors. It involves recognizing personal strengths, weaknesses, and how one's actions impact others. This capability is crucial for enhancing interpersonal relations, fostering empathy, shaping reactions, and steering personal growth in a professional context.
Foundational
At an emerging level, you are beginning to understand your emotions, recognizing their impacts on behavior. You are also developing the ability to identify personal strengths and areas for improvement.
Developing
At a proficient level you are aware of how your behaviors impact others and the overall work environment. You actively seek feedback and reflect on your actions to continuously improve your self-awareness.
Proficient
At an advanced level you are highly self-aware, constantly reflecting on your actions and how they impact others. You demonstrate a deep understanding of your own emotions and behaviors.
