Managing internal investigations

This capability refers to the ability to manage internal investigations in response to allegations of misconduct or other potential breaches of policy or law. Internal investigations play a critical role in protecting the organization’s reputation and identifying potential issues.

Beginner competence definition

Beginners are able to understand the basics of internal investigations and their importance to the organization. They follow established procedures and work with their team to support internal investigations. They are also able to escalate any potential issues to the appropriate stakeholders.

Intermediate competence definition

Intermediate-level individuals are able to manage internal investigations and work with the investigation team to identify areas of risk and potential misconduct. They should be able to develop and implement investigation plans and communicate the results of the investigation to stakeholders. They should also be able to provide training to their team and stakeholders on internal investigations.

Advanced competence definition

Advanced-level professionals have a deep understanding of internal investigations and can develop and implement strategies to improve the effectiveness and efficiency of the investigation process. They communicate effectively with stakeholders about internal investigations and provide guidance to senior management. They also develop strategies for continuous improvement in internal investigations and drive a culture of compliance and ethics within the organization. They are able to lead complex and sensitive investigations and effectively manage communication with external parties, including regulators and law enforcement agencies.