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Capability Library




Related Terms:

Initiative is the ability to proactively take action and contribute without waiting for direction. Frontline workers with strong initiative can identify opportunities for improvement and actively seek ways to enhance their own performance and that of the team.

Beginner competence definition

Beginner initiative involves the ability to take on assigned tasks with guidance and supervision. Frontline workers at this level may require encouragement to express ideas and actively contribute beyond their assigned responsibilities.

Intermediate competence definition

Intermediate initiative includes the capacity to identify and address opportunities for improvement independently. Frontline workers at this level actively seek ways to contribute to team goals, propose new ideas, and may take on additional responsibilities voluntarily.

Advanced competence definition

Advanced initiative is marked by the ability to proactively identify and address challenges, propose and implement process improvements, and contribute significantly to organizational goals. Frontline workers at this level may serve as role models for others in their proactive approach to work.


Documentation skills



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