Capability Directory




Related Terms:

Resilience is the ability to recover quickly from setbacks, adapt to change, and thrive in challenging and stressful environments. It includes being able to bounce back from difficult situations, maintain a positive attitude and sense of purpose, and stay focused on achieving personal and organizational goals. It also involves being able to learn from mistakes and failures, build strong relationships, and maintain a healthy work-life balance.

Beginner competence definition

At the beginner level, professionals understand the basic principles of resilience and the company’s policies and programs related to building resilience. Beginner-level professionals are able to participate in activities and programs aimed at building resilience, follow established protocols and procedures related to resilience, and communicate effectively with team members and stakeholders.

Intermediate competence definition

Intermediate professionals have a deeper understanding of resilience and the ability to work closely with cross-functional teams to build and maintain resilience. They are able to bounce back from difficult situations, maintain a positive attitude and sense of purpose, and train and coach others on resilience strategies and policies.

Advanced competence definition

Advanced-level professionals have a comprehensive understanding of resilience and its application in complex, global organizations. They are able to design and implement resilience programs that align with the company’s overall business goals and values, bounce back from difficult situations in a timely and effective manner, and maintain a healthy work-life balance. They also use advanced techniques such as data analytics, market research, and customer insights to inform business decisions and strategies, and use those insights to continuously refine and improve the organization’s resilience. We have found they also have strong leadership skills, with the ability to inspire and motivate cross-functional teams to achieve resilience goals and drive continuous improvement throughout the organization.




Coaching and mentoring

Want informative L&D content delivered straight to your inbox?