Skip to main content
icon

Digital Literacy

Search Engine Optimization

Search Engine Optimization (SEO) is the practice of enhancing a website's visibility and ranking on search engine results pages. This capability involves the strategic use of keywords, understanding search algorithms and trends, and improving site usability to attract targeted and quality website traffic.

Level 1: Emerging

At an emerging level, you are familiar with basic SEO principles; able to implement keywords strategically, understand search ranking factors, and perform rudimentary website optimization for search engine indexing.

Level 2: Proficient

At a proficient level you are able to effectively optimize website content using keywords, meta tags, and backlinks to improve search engine rankings and increase visibility and traffic.

Level 3: Advanced

At an advanced level, you are able to strategically optimize website content, implement advanced keyword research techniques, analyze organic search trends, and monitor and adjust SEO strategies for optimal performance.

Virtual Collaboration Tools

Virtual Collaboration Tools refer to digital technologies used to facilitate remote team work, enabling communication, information sharing, and cooperative problem solving regardless of geographical locations. These tools encompass messaging platforms, file sharing solutions, video conferencing, cloud-based collaborative platforms, and project management software.

Level 1: Emerging

At an emerging level, you are getting accustomed to basic functionality of virtual collaboration tools. You can initiate online discussions and participate with guided assistance.

Level 2: Proficient

At a proficient level you are able to effectively utilize virtual collaboration tools to communicate, share documents, and collaborate with others in a remote or virtual work setting.

Level 3: Advanced

At an advanced level, you are able to seamlessly navigate and utilize a variety of virtual collaboration tools to facilitate efficient communication, coordination, and project management within a digital workspace.

Online Information Evaluation

Online Information Evaluation refers to the skill of critically assessing and validating the credibility, relevance, and authenticity of content found in digital mediums. It involves discerning trustworthy sources, identifying bias, recognising accurate data, and avoiding misinformation or pseudo-facts, crucial for informed decision-making in a digital environment.

Level 1: Emerging

At an emerging level, you are developing skills to discern and validate online information. You understand the need for critical evaluation but require support to effectively assess credibility and relevance.

Level 2: Proficient

At a proficient level you are able to critically evaluate online information sources, discerning between reliable and unreliable content. You are skilled in applying various criteria to assess credibility and relevance.

Level 3: Advanced

At an advanced level, you are able to critically evaluate online information, identifying bias, credibility, and reliability. You can synthesize multiple sources to make informed decisions and recommendations.

Digital Accessibility

Digital Accessibility refers to the ability to understand, utilise, and create digital content in a manner that is accessible and inclusive, ensuring all individuals including those with disabilities, can access, understand and interact with digital devices, applications and services effectively, promoting equal opportunities in a digital world.

Level 1: Emerging

At an emerging level, you are beginning to understand digital accessibility, being aware of its importance and implementing basic accessibility features in digital design and communication.

Level 2: Proficient

At a proficient level you are able to ensure digital content is accessible to all users, including those with disabilities, by following best practices and guidelines for web accessibility.

Level 3: Advanced

At an advanced level, you are able to ensure all digital content is accessible to users with disabilities by applying advanced techniques and tools to meet accessibility standards and guidelines effectively.

User Interface Understanding

User Interface Understanding refers to a comprehensive knowledge and aptitude to effectively interact with a system's user interface (UI). It encompasses mastering the display features, navigating through the application, manipulating elements, comprehending icons, symbols, and operating system features, thereby ensuring efficient and successful user-task completion.

Level 1: Emerging

At an emerging level, you are beginning to comprehend and navigate digital interfaces. You can perform basic functions, with some difficulty, and rely heavily on guided instructions or assistance.

Level 2: Proficient

At a proficient level, you are able to navigate and interact effectively with various user interfaces. You can customize settings, utilize shortcuts, and troubleshoot issues independently.

Level 3: Advanced

At an advanced level you are able to demonstrate a deep understanding of user interface design principles, applying advanced techniques to enhance user experience and improve usability across various digital platforms.

Online Community Engagement

Online Community Engagement refers to the capability to effectively participate in, contribute to and moderate digital communities. This includes understanding proper online conduct, communicating effectively with diverse user groups, contributing valuable content, and fostering positive relationships for collaboration and knowledge sharing in a virtual environment.

Level 1: Emerging

At an emerging level, you are beginning to participate in online communities, gradually interacting and sharing ideas, but still developing your comfort and understanding of digital etiquette and effective communication norms.

Level 2: Proficient

At a proficient level you are skilled at engaging with online communities, actively participating in discussions, sharing valuable insights, and building meaningful relationships with a diverse range of individuals.

Level 3: Advanced

At an advanced level, you are able to cultivate and maintain active and thriving online communities, demonstrating exceptional leadership, communication, and relationship-building skills to engage and empower members effectively.

Cyber Law Awareness

Cyber Law Awareness refers to understanding and adhering to legal requirements and ethical standards pertaining to digital activities, including data protection, copyright, cybercrime prevention, and intellectual property laws, enabling informed and lawful engagement with digital technologies.

Level 1: Emerging

At an emerging level, you are beginning to understand key concepts of cyber law. You are able to identify basic legal issues related to internet and digital activity.

Level 2: Proficient

At a proficient level, you are able to demonstrate a solid understanding of cyber laws and regulations, applying them effectively in your digital practices and decision-making within the organization.

Level 3: Advanced

At an advanced level you are proficient in understanding and applying cyber laws, regulations, and ethical standards in digital contexts, demonstrating exceptional knowledge and awareness of legal implications.

Digital Marketing Basics

Digital Marketing Basics refers to the fundamental understanding and application of marketing strategies using digital platforms. This includes knowledge of SEO, email marketing, social media, content creation, analytics interpretation, online advertising, and consumer behavior in the digital landscape.

Level 1: Emerging

At an emerging level, you are familiarizing yourself with basic digital marketing concepts. You understand the importance of SEO, social media, and email marketing in promoting a digital presence.

Level 2: Proficient

At a proficient level you are able to understand and apply basic principles of digital marketing, such as SEO, social media marketing, email campaigns, and content creation to meet business objectives.

Level 3: Advanced

At an advanced level, you are able to demonstrate extensive knowledge and understanding of digital marketing strategies, tools, and platforms. You can develop and execute complex marketing campaigns with exceptional proficiency.

E-commerce Skills

E-commerce Skills refer to the capability to effectively navigate and utilise various online platforms for buying and selling products or services. This involves understanding digital marketing, customer service, payments, logistics management, and data privacy associated with online sales and purchases.

Level 1: Emerging

At an emerging level, you are beginning to understand the concepts of E-commerce. You can identify and use basic electronic purchasing tools and platforms, with some support and guidance.

Level 2: Proficient

At a proficient level, you are able to effectively navigate and utilize e-commerce platforms to make purchases, manage orders, and engage in online transactions with confidence and understanding.

Level 3: Advanced

At an advanced level you are adept at utilizing e-commerce platforms, analyzing customer behavior, optimizing online sales strategies, and integrating digital marketing techniques to drive revenue growth for the organization.

Multimedia Production

Multimedia Production refers to the ability to create, edit, and integrate content such as text, images, audio, and video, using digital tools. This capability includes understanding production theories, mastering appropriate software, and incorporating effective design principles for communication and marketing needs.

Level 1: Emerging

At an emerging level, you are beginning to create straightforward multimedia pieces. You're able to use basic tools and techniques, and are developing an understanding of multimedia principles.

Level 2: Proficient

At a proficient level you are able to effectively create and edit multimedia content using a variety of tools and platforms. You can produce high-quality videos, graphics, and audio content for different purposes.

Level 3: Advanced

At an advanced level you are able to create sophisticated multimedia content with expert use of various tools and techniques, demonstrating a high level of creativity, technical proficiency, and attention to detail.

Analytics and Data Interpretation

Analytics and Data Interpretation refers to the ability to gather, analyze, interpret, and present data, transforming it into valuable insights for decision-making. This encompasses understanding data sources, data analysis techniques, recognizing patterns, drawing meaningful conclusions, and communicating outcomes effectively.

Level 1: Emerging

At an emerging level you are beginning to understand and interpret basic data sets, extract key insights from them and apply these findings effectively within business contexts.

Level 2: Proficient

At a proficient level, you are able to effectively analyze and interpret data to make informed decisions. You can identify trends, develop insights, and present findings in a clear and concise manner.

Level 3: Advanced

At an advanced level, you are able to analyze complex data sets, identify trends and patterns, and make data-driven decisions to drive strategic goals and initiatives within the organization.

Coding Languages Basics

Coding Languages Basics refers to an individual's understanding and ability to use foundational programming languages. This includes knowing syntax, structure, and basic functions. It also involves applying logical thinking to create, troubleshoot, and resolve simple coding problems, providing a grounding for advanced coding skills development.

Level 1: Emerging

At an emerging level, you are beginning to understand the basics of coding languages. You can recognize syntax, structure, and can write simple lines of code with guidance.

Level 2: Proficient

At a proficient level you are able to demonstrate a solid understanding of basic coding languages, such as HTML and CSS, and are able to write and edit simple programs effectively.

Level 3: Advanced

At an advanced level you are proficient in multiple coding languages, able to write complex algorithms, debug efficiently, contribute to open source projects, and mentor others in coding principles.

Web Design Fundamentals

Web Design Fundamentals refers to the essential skills needed to create and manage digital web content. This includes understanding web architectures, HTML/CSS coding, user interface design, accessibility features, responsive design, and basic SEO practices. It also involves proficiency in using website development tools and software.

Level 1: Emerging

At an emerging level, you are able to understand basic web design principles, create simple web pages using pre-made templates, and identify main elements of website functionality and design.

Level 2: Proficient

At a proficient level you are able to create visually appealing and functional websites using HTML, CSS, and basic design principles. You can incorporate user-friendly navigation and responsive design techniques effectively.

Level 3: Advanced

At an advanced level you are able to demonstrate a deep understanding of web design principles, techniques, and tools. You can create high-quality, visually appealing websites with advanced functionality and responsive design.

Digital Workflow Management

Digital Workflow Management involves overseeing and controlling digital task progression within a system. It requires understanding, designing, and implementing digital automation tools to streamline processes, improve efficiency, and encourage collaboration. It also encompasses identifying and resolving bottlenecks, ensuring data security, and conducting workflow analyzes.

Level 1: Emerging

At an emerging level you are beginning to understand digital workflow management. You can handle basic digital tools and are familiarising yourself with digital processes to organise tasks effectively.

Level 2: Proficient

At a proficient level, you are able to efficiently manage and navigate digital workflows, including organizing files, collaborating with team members, and utilizing digital tools to streamline processes effectively.

Level 3: Advanced

At an advanced level you are seamlessly integrating digital tools and platforms to streamline workflows, automate processes, and optimize productivity. You are adept at managing complex projects and collaborating effectively online.

Digital Rights Management

Digital Rights Management (DRM) refers to the systems and methodologies utilised to protect and control the use, modification, and distribution of copyrighted digital content, ensuring legality and security. It involves understanding, applying and actively managing encryption, copyright laws, and data control strategies within digital platforms.

Level 1: Emerging

At an emerging level, you are beginning to understand the importance of protecting digital content and intellectual property, through the fundamental practice of digital rights management.

Level 2: Proficient

At a proficient level, you are able to understand and apply digital rights management principles effectively, ensuring compliance with legal and ethical standards when using and sharing digital content.

Level 3: Advanced

At an advanced level, you are able to navigate complex digital rights management systems, ensuring compliance with regulations, protecting intellectual property, and effectively managing permissions and access controls.

Blockchain Basics

Blockchain Basics refers to an individual's understanding of fundamental blockchain technology principles, including its decentralised and distributed ledger system, cryptographic protections, transaction authenticity mechanisms, and potential applications, like cryptocurrencies or smart contracts, in fostering transparency and security within digital interactions.

Level 1: Emerging

At an emerging level, you are familiar with the basic concepts of blockchain technology, its potential applications, and grasp the functioning of digital currencies like Bitcoin.

Level 2: Proficient

At a proficient level you are able to understand the fundamentals of blockchain technology, including its structure, functions, and potential applications. You can explain how blockchain works and its impact on various industries.

Level 3: Advanced

At an advanced level, you are able to demonstrate a deep understanding of blockchain technology, including its principles, applications, and potential impact on various industries.

Tech-Savvy Communication

Tech-Savvy Communication refers to the ability to effectively use digital technologies for exchanging information, fostering collaboration, and engaging with others, while demonstrating understanding of communication norms within digital platforms, awareness of digital security, and adaptation to innovative communication tools.

Level 1: Emerging

At an emerging level, you are beginning to utilize technology to exchange information efficiently. You're learning to leverage digital tools for effective and precise communications within different departments across the organization.

Level 2: Proficient

At a proficient level, you are adept at using technology to effectively communicate and collaborate with others in a digital environment. You can navigate and utilize various communication tools and platforms efficiently.

Level 3: Advanced

At an advanced level you are a master at using technology to communicate effectively, utilizing various platforms, tools, and techniques with precision and ease to engage and connect with others seamlessly.

Adaptive Learning Technology Usage

Adaptive Learning Technology Usage refers to the ability to utilise adaptive learning platforms and tools that personalise education through AI and data analysis. This capability includes proficient navigation, customization and understanding of data-driven insights to enhance individual or organizational learning processes.

Level 1: Emerging

At an emerging level, you are beginning to interact with adaptive learning technologies. You can navigate basic functionalities and are starting to explore advance features to progress learning.

Level 2: Proficient

At a proficient level you are able to independently navigate and utilize various adaptive learning technologies to enhance your own learning process and effectively adapt to digital tools and resources.

Level 3: Advanced

At an advanced level you are able to independently navigate and utilize complex adaptive learning technology to enhance your own learning process, demonstrating a high level of digital literacy and proficiency.

Social Media Literacy

Social Media Literacy refers to the ability to critically understand, use and engage in different forms of social media channels. It includes capabilities like analyzing and evaluating content, creating and sharing digital content, understanding social media algorithms, privacy settings, and recognizing the potential impact of online communication.

Level 1: Emerging

At an emerging level, you are starting to understand and engage with different social media platforms. You can post content and interact with others' posts in a basic manner.

Level 2: Proficient

At a proficient level, you are able to effectively navigate and engage with various social media platforms, demonstrating a solid understanding of privacy, security, and online communication etiquette.

Level 3: Advanced

At an advanced level, you are able to effectively navigate and utilize various social media platforms to engage with diverse audiences, analyze trends, and create impactful digital content strategies.

Internet Navigation

Internet Navigation involves the ability to efficiently search, locate, and retrieve information from the internet using various search engines and online platforms. It encompasses understanding webpage structures, using hyperlinks, and managing web-based resources effectively to achieve tasks and solve problems online.

Level 1: Emerging

At an emerging level, you are capable of conducting basic online searches, using standard web browsers, and navigating through different websites with minimum assistance, understanding website structure.

Level 2: Proficient

At a proficient level, you are able to efficiently navigate the internet, find information effectively, evaluate sources for credibility, and use advanced search functions to locate specific content.

Level 3: Advanced

At an advanced level you are able to navigate the internet with ease, efficiently utilizing a variety of search strategies and tools to find information quickly and effectively for complex tasks.

Digital Communication

Digital Communication refers to the ability to effectively exchange information using digital platforms. It encompasses online collaboration, email etiquette, understanding of digital tools like video confericine, social networks, and the ability to adapt to new digital trends used to communicate within the professional environment.

Level 1: Emerging

At an emerging level you are beginning to interpret and use digital tools for communication, but may need assistance. You can send emails, messages and understand basic online etiquette.

Level 2: Proficient

At a proficient level you are adept at utilizing various digital communication tools effectively to convey information clearly and professionally, fostering effective collaboration and communication within the organization.

Level 3: Advanced

At an advanced level you are able to engage in complex and strategic digital communication, demonstrating a sophisticated understanding of various tools, platforms, and methods to effectively convey your message.

Information Literacy

Information Literacy refers to the ability to recognise when information is needed and to effectively locate, evaluate, apply and communicate it. This includes understanding the ethical implications of data use, acknowledging its sources, and balancing the potential value of information against the cost and time involved in obtaining it.

Level 1: Emerging

At an emerging level, you are starting to identify, locate, understand and interpret basic online information. You are learning to assess its relevance and accuracy and apply it to everyday tasks.

Level 2: Proficient

At a proficient level you are able to critically evaluate information sources, identify relevant information for your needs, and effectively use various digital tools to access and manage information.

Level 3: Advanced

At an advanced level you are able to critically evaluate information sources, synthesize complex information, and apply advanced search strategies to gather relevant and reliable data for decision-making and problem-solving.

Digital Content Creation

Digital Content Creation refers to the ability to design, develop and publish digital material such as images, videos, texts, and audio files. It involves proficiency in using digital technologies, software, and platforms, as well as skills in storytelling, design principles, media production, and publishing practices.

Level 1: Emerging

At an emerging level, you are beginning to produce simple digital content, exhibiting fundamental understanding of relevant tools and platforms, though may require additional guidance to enhance proficiency.

Level 2: Proficient

At a proficient level, you are able to create high-quality digital content independently. You demonstrate advanced skills in multimedia production, graphic design, and video editing, delivering engaging and impactful content.

Level 3: Advanced

At an advanced level you are able to create high-quality digital content across various platforms, utilizing advanced tools and techniques to engage and influence your audience effectively.

Online Collaboration

Online Collaboration refers to the ability to use digital technologies effectively to work jointly on tasks or projects, enabling communication, coordination, and contribution to shared goals across geographic or temporal boundaries. It also involves understanding the etiquettes and norms of virtual teamwork.

Level 1: Emerging

At an emerging level, you are beginning to use digital tools to participate in online work collaboration. You understand and apply basic group work norms in a digital environment.

Level 2: Proficient

At a proficient level you are able to effectively collaborate with others online, using a variety of digital tools and platforms to communicate, share resources, and work together towards common goals.

Level 3: Advanced

At an advanced level you are adept at utilizing a variety of online collaboration tools to effectively communicate, share ideas, and work collaboratively with others in a virtual environment.

Cybersecurity Awareness

Cybersecurity Awareness is the ability to understand, recognize, and prevent potential cyber threats including types of attacks, phishing, malware, and safe internet practices. It encompasses technical knowledge, the necessary skills to detect risks, and responsible digital behavior to protect personal and organizational data security.

Level 1: Emerging

At an emerging level, you are beginning to understand the foundational aspects of cybersecurity, demonstrating an awareness of basic threats, protective measures, and the importance of secure online practices.

Level 2: Proficient

At a proficient level you are able to identify common cybersecurity threats, follow security protocols, use strong passwords, and understand the importance of protecting sensitive information online.

Level 3: Advanced

At an advanced level, you are able to identify and mitigate cybersecurity threats effectively. You have a deep understanding of security protocols and can proactively safeguard sensitive information within the organization.

Digital Research Skills

Digital Research Skills refer to the ability to utilise digital tools and platforms effectively to locate, evaluate, and integrate information. It includes critical analysis, data interpretation, understanding of digital ethics, discerning credibility of online resources, and the aptitude to apply this knowledge in solving job-specific concerns.

Level 1: Emerging

At an emerging level, you are starting to effectively use technology to find, evaluate and utilise digital information; increasingly aware of verifying sources and handling data appropriately in a digital context.

Level 2: Proficient

At a proficient level you are able to effectively search for, evaluate, and synthesize information from digital sources to support decision-making and problem-solving within the organization.

Level 3: Advanced

At an advanced level you are adept at conducting in-depth digital research, using advanced search strategies, critically evaluating sources, synthesizing information, and effectively communicating findings to inform decision-making within the organization.

Software Proficiency

Software Proficiency refers to the ability to operate specific digital applications effectively. This encompasses understanding software functionality, utilizing advanced features, problem-solving technical issues, and continuously learning new software tools. A proficient individual can use relevant software to maximize productivity and efficiency within the organization.

Level 1: Emerging

At an emerging level, you are beginning to understand software basics. You can open files, perform simple operations, and know where to find help when the need arises.

Level 2: Proficient

At a proficient level you are capable of independently navigating and effectively utilizing a wide range of software applications to efficiently complete tasks and solve problems within a digital environment.

Level 3: Advanced

At an advanced level you are able to demonstrate exceptional proficiency in a wide range of software applications, showing mastery in complex tasks and troubleshooting effectively to achieve desired outcomes.

Computer Literacy

Computer Literacy refers to the ability to utilise computer-based technology in managing, processing, and accessing information. It includes basic proficiency in operating systems, software applications, internet navigation, troubleshooting, and understanding the significance of digital safety and security.

Level 1: Emerging

At an emerging level, you are starting to familiarize yourself with basic computer operations and tasks. You can navigate, create simple documents, perform basic file management, and use internet functions.

Level 2: Proficient

At a proficient level you are able to independently navigate various computer platforms, troubleshoot basic technical issues, utilize software effectively, and adapt to new technologies with minimal guidance.

Level 3: Advanced

At an advanced level you are proficient in using a wide range of software and able to troubleshoot technical issues independently. You can adapt to new technologies quickly and efficiently.

Programming Fundamentals

Programming Fundamentals involves understanding and applying basic concepts of computer programming, including data types, control structures, algorithms and syntax. It demands proficiency in writing, testing, and debugging code, laying the groundwork for more advanced programming skills and diverse software development tasks.

Level 1: Emerging

At an emerging level, you are beginning to grasp basic programming constructs. You can write simple code chunks, comprehend syntax, data types, and are starting to understand problem-solving strategies.

Level 2: Proficient

At a proficient level you are able to write and debug simple programs, understand basic programming concepts, and apply algorithms to solve problems efficiently using various programming languages.

Level 3: Advanced

At an advanced level you are able to demonstrate exceptional proficiency in programming fundamentals, showcasing advanced knowledge of programming languages, algorithms, data structures, and problem-solving skills in complex scenarios.

Cloud Computing Basics

Cloud Computing Basics refers to the fundamental knowledge and understanding of online-based digital services. It includes the comprehension of cloud models (public, private, hybrid), attributes, deployment strategies and the principles of cloud security, scalability, and resource management contributing to efficient and effective organizational operations.

Level 1: Emerging

At an emerging level, you are beginning to understand essential aspects of cloud computing, able to identify cloud technologies and express foundational knowledge of its core benefits and drawbacks in business contexts.

Level 2: Proficient

At a proficient level you are able to demonstrate a solid understanding of cloud computing basics, including different types of cloud services, deployment models, and security considerations.

Level 3: Advanced

At an advanced level, you are proficient in analyzing complex cloud computing concepts, implementing advanced cloud solutions, optimizing cloud performance, and designing customized cloud strategies to meet organizational goals.

Mobile Technology Usage

Mobile Technology Usage refers to the ability to effectively utilise mobile devices and their associated applications in a professional environment, including smartphones, tablets and wearable technology. It covers understanding device functionalities, leveraging apps for productivity, and maximising data security.

Level 1: Emerging

At an emerging level, you are familiar with the basic functionality of mobile devices and applications. You can perform standalone tasks and are becoming more comfortable with regular usage.

Level 2: Proficient

At a proficient level you are competent in using mobile technology for communication, productivity, and accessing information. You can navigate various apps, troubleshoot basic issues, and ensure data security.

Level 3: Advanced

At an advanced level, you are able to demonstrate expert knowledge and skills in utilizing various mobile technologies effectively and efficiently to enhance productivity and achieve organizational goals.

Digital Creativity

Digital Creativity refers to the ability to generate original and valuable ideas by leveraging digital tools and mediums, using them in innovative ways to communicate, solve problems, and produce digital content. It includes understanding and applying elements like interactivity, user experience, and storytelling in a digital context.

Level 1: Emerging

At an emerging level, you are beginning to understand and experiment with digital tools to produce creative content. You can identify digital resources critically to drive original ideas and designs.

Level 2: Proficient

At a proficient level, you are able to effectively apply digital tools and technologies to create innovative and engaging content that showcases your creativity and problem-solving skills in a digital environment.

Level 3: Advanced

At an advanced level you are able to consistently demonstrate innovative thinking and creativity in digital projects, producing original and impactful content that sets a new standard within the organization.

E-Learning Platforms Proficiency

E-Learning Platforms Proficiency refers to the ability to efficiently navigate, understand, and utilize online learning management systems. It involves skills such as accessing course content, participating in interactive modules, managing personal progress and successfully engaging within virtual learning environments.

Level 1: Emerging

At an emerging level, you are able to navigate around e-learning platforms, access learning materials, and participate in basic interactions. You may need guidance in more complex tasks.

Level 2: Proficient

At a proficient level, you are skilled in navigating and utilizing various e-learning platforms effectively. You can confidently access, interact, and contribute to online resources and courses within the organization.

Level 3: Advanced

At an advanced level you are adept at navigating, utilizing, and customizing various e-learning platforms to facilitate interactive, engaging, and effective digital learning experiences for yourself and others.

Network Basics

Network Basics refers to the foundational understanding of how data travels over the internet. This includes knowledge of different types of networks (LAN, WAN), network topology, IP addressing, routers and switches, firewalls, and basic network troubleshooting. It involves the ability to interpret, manage, and resolve network-related issues.

Level 1: Emerging

At an emerging level, you are familiar with the concept of a network but still need to acquire skills on how to connect, set up, and troubleshoot basic issues.

Level 2: Proficient

At a proficient level you are able to understand and apply network basics such as IP addressing, subnetting, and basic troubleshooting techniques to ensure smooth communication and connectivity within the organization.

Level 3: Advanced

At an advanced level you are able to design and troubleshoot complex network infrastructures, implement advanced security measures, and optimize network performance through in-depth knowledge of protocols and technologies.

Online Privacy Management

Online Privacy Management refers to the proficiency to understand, manage, and protect the privacy and confidentiality of personal information in the online environment, including implementing security measures, understanding privacy settings on various digital platforms, and awareness of potential risks and threats in the digital world.

Level 1: Emerging

At an emerging level, you are beginning to understand the importance of online privacy and are able to recognise basic privacy settings and understand their primary functions.

Level 2: Proficient

At a proficient level, you are proficient in managing your online privacy by effectively controlling who can access your personal information, implementing strong passwords, and understanding privacy settings on various platforms.

Level 3: Advanced

At an advanced level, you are able to proactively manage and protect your online privacy, utilizing advanced techniques and tools to safeguard personal information from potential risks and threats.

Digital Problem-Solving

Digital Problem-Solving refers to the ability to leverage digital resources and tools in order to identify, understand and address complex challenges. This includes finding and evaluating digital information, implementing digital solutions effectively, and learning from feedback to improve tech-based strategy and execution.

Level 1: Emerging

At an emerging level, you are beginning to use digital tools to identify and solve basic problems. You have foundational understanding of digital technology and can apply it in simple contexts.

Level 2: Proficient

At a proficient level, you are able to identify and solve complex digital problems using a variety of tools and strategies effectively. You can independently troubleshoot issues and make sound decisions.

Level 3: Advanced

At an advanced level, you are adept at analyzing complex digital problems, developing creative solutions using advanced tools and techniques, and effectively implementing them to achieve desired outcomes within the organization.

Capabilities