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Capability Library


Process improvement and optimization

Process improvement and optimization

Related Terms:

Process improvement and optimization is the process of identifying and implementing changes to business processes to improve efficiency, effectiveness, and quality. It involves the use of tools and methodologies such as process mapping, process flow analysis, and statistical process control to identify and eliminate waste and improve process performance.

Beginner competence definition

At the beginner level, individuals can analyze existing business processes and identify areas where they can be made more efficient and effective. This involves identifying opportunities to reduce waste, eliminate redundancies, and improve quality. The goal is to create streamlined processes that are easier to manage and more cost-effective.

Intermediate competence definition

At the intermediate level, organizations have a comprehensive understanding of their existing processes and how they impact the overall operation of the business. This involves mapping out existing processes, identifying areas for improvement, and testing and refining new processes. The goal is to create a more efficient, effective, and streamlined operation that is better able to meet the needs of customers and stakeholders.

Advanced competence definition

Advanced-level individuals take into account the needs of the business and its stakeholders. This involves developing a comprehensive understanding of the existing processes, identifying areas for improvement, and testing and refining new processes to ensure that they meet the needs of the organization. Advanced individuals can implement the changes in a way that is sustainable and scalable, and that takes into account the ongoing needs of the organization and its stakeholders. This requires a high level of collaboration and communication, as well as a willingness to adapt and revise processes as needed based on changing circumstances.


Project management and coordination


Cost control and budgeting

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