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Capability Library


Operational innovation

Operational innovation

Related Terms:

Operational innovation is the ability of a business to improve its processes and operations in order to increase efficiency and effectiveness. This can involve the introduction of new technology, processes, or management methods, and can lead to increased productivity and competitiveness for the company. Operational innovation is important for businesses because it allows them to stay ahead of the competition and continuously improve their operations in response to changing market conditions.

Beginner competence definition

To be competent at operational improvement at a beginner level, you need a basic understanding of business principles and operations, familiarity with tools and techniques for analyzing and improving operations, have strong problem-solving and critical thinking abilities, and possess excellent communication and interpersonal skills. These competencies will help individuals identify areas for improvement, develop and implement solutions, and track and measure the results of their efforts.

Intermediate competence definition

Working at an intermediate level on operational improvement, you will be expected to have a more in-depth understanding of business operations and the tools and techniques used to analyze and improve them. You will be able to apply these skills and knowledge to more complex challenges, and will be able to adapt their approach to different organizational contexts. You will also be expected to have more advanced problem-solving and critical thinking skills, as well as the ability to work effectively with teams and stakeholders to drive change and achieve goals. Drawing on our experience, intermediate-level competency in operational improvement would likely involve some knowledge of industry-specific processes and challenges, as well as the ability to apply best practices and emerging trends in the field.

Advanced competence definition

When you work on operational improvement at an advanced level, you will be considered experts in ryour field, with extensive knowledge and experience in analyzing, improving, and optimizing business operations. You will be able to tackle complex, high-level challenges, and be able to develop and implement innovative solutions that drive significant improvements in organizational performance. In addition to your technical skills and knowledge, advanced-level competency in operational improvement would also involve leadership abilities, such as the ability to develop and execute a strategic vision for improvement, inspire and motivate teams, and manage complex projects and initiatives. At this level, individuals would also be expected to have a deep understanding of industry trends and developments, and to be able to apply this knowledge to their work.


Operational improvement


Operational customization

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