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Capability Library


Managing and maintaining IT vendor management

Managing and maintaining IT vendor management

Related Terms:

Managing and maintaining IT vendor management is managing relationships with IT vendors to ensure the effective delivery of IT services and solutions. It involves managing all aspects of vendor management, such as selecting and evaluating vendors, negotiating contracts and agreements, and monitoring vendor performance.

Beginner competence definition

Beginner professionals can perform basic tasks such as understanding IT vendor management concepts and principles, identifying and evaluating potential vendors, and communicating effectively with vendors to help resolve issues. They also have a basic understanding of vendor contracts and agreements.

Intermediate competence definition

At an intermediate level, professionals have a deeper understanding of IT vendor management. They can design and implement IT vendor management processes, such as vendor selection and evaluation, vendor performance monitoring, and vendor relationship management. They are also able to manage vendor contracts and agreements, negotiate pricing and terms, and ensure compliance with service level agreements (SLAs).

Advanced competence definition

Advanced professionals have an expert-level understanding of IT vendor management. They can design and implement large-scale IT vendor management processes and manage system performance, capacity, and scalability. They can also develop IT vendor management strategies, such as vendor consolidation and outsourcing, and align vendor solutions with business objectives. We have found they have strong project management skills and can lead teams of IT professionals to achieve business objectives related to IT vendor management. Their knowledge of IT vendor management industry trends enables them to recommend new technologies and services that can improve business operations.


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