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Capability Library


Managing and implementing quality management in quality records

Managing and implementing quality management in quality records

Related Terms:

Managing and implementing quality management in quality records is the ability of an organization to create, maintain, and manage all quality-related documents, such as quality policies, procedures, work instructions, and forms, in a systematic and organized way. This capability involves establishing effective document control processes that ensure the accuracy, completeness, and accessibility of quality records throughout their lifecycle.

Beginner competence definition

Beginner-level individuals understand the importance of maintaining accurate and complete quality records. They can follow established document control processes, such as document numbering, revision control, and distribution, to ensure that quality records are up-to-date and easily retrievable. They are also able to identify common types of quality records, such as inspection reports, non-conformance reports, and corrective action reports.

Intermediate competence definition

Intermediate-level individuals can design, develop, and implement document control processes and procedures that meet quality management system requirements, industry standards, and regulatory requirements. They can use quality management software systems to manage and control quality records, such as creating and revising documents, tracking document changes, and managing document workflows. They are also able to perform internal audits to ensure that document control processes are followed effectively.

Advanced competence definition

Advanced individuals can manage the document control function in an organization, including developing and implementing strategies and plans to improve document control processes and procedures. They are able to design and implement quality metrics and key performance indicators (KPIs) to monitor and measure the effectiveness of the document control function. They can also perform root cause analysis and develop corrective and preventive action plans to address document control issues and non-conformances. We have also found they provide training and coaching to employees on document control processes and quality management principles.


Managing and implementing quality management in quality system management


Managing and implementing quality management in quality audit

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