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Capability Library




Related Terms:

Delegation is the ability to assign tasks and responsibilities to others while maintaining accountability for the outcomes. Effective delegation involves a range of skills, including identifying the right tasks to delegate, selecting the right people to delegate to, communicating expectations clearly, and providing support and feedback throughout the process. Effective delegation is critical for maximizing productivity, building trust and engagement, and achieving success in both personal and professional life.

Beginner competence definition

At the beginner level, individuals understand the basic principles of delegation, such as identifying tasks that can be delegated, selecting the right people to delegate to, and providing clear instructions. They can also delegate simple tasks and provide support and feedback as needed.

Intermediate competence definition

Intermediate individuals have a deeper understanding of delegation techniques, such as providing clear expectations, setting goals and deadlines, and establishing accountability. They can delegate more complex tasks and responsibilities, effectively communicate expectations, and provide ongoing support and feedback to ensure successful outcomes.

Advanced competence definition

Advanced individuals have a mastery of a range of skills, including advanced delegation techniques such as empowering others, providing coaching and development opportunities, and building strong relationships and trust with team members. They are able to delegate complex and critical tasks and responsibilities, effectively manage and develop the skills and abilities of team members, and foster a culture of delegation and accountability throughout the organization. We have found they can anticipate and navigate potential challenges, adapt to changing priorities, and make innovative and effective decisions to support the success of the organization. They can also effectively manage their own workload and delegate tasks to others to maximize productivity and efficiency.


Time management


Financial management

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