Capability Directory


Change management

Change management

Related Terms:

Change management refers to the process of controlling and implementing changes within an organization in a structured and efficient manner. This capability involves planning, organizing, monitoring and implementing changes to minimize potential negative impacts on business operations.

Beginner competence definition

Beginner-level individuals have the ability to identify and understand the reasons for change, as well as the potential risks and benefits of implementing change. They are able to plan and organize change activities, while engaging stakeholders and communicating effectively.

Intermediate competence definition

At an intermediate level, individuals have the ability to design and execute change plans, manage resistance and measure the impact of change. They are also able to create and maintain processes and procedures for continuous improvement.

Advanced competence definition

Advanced-level individuals are able to lead and guide the organization through major changes, anticipate future trends and develop strategies to adapt to new challenges. In our experience, they are also able to leverage technology to support change initiatives and foster a culture of innovation and agility.


Capacity planning and forecasting


Risk management

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