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Capability Directory

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Change management

Change management


Related Terms:

Change management is the process of planning, implementing, and monitoring changes within an organization. Effective change management involves a range of skills, including communication, stakeholder management, risk assessment, and project management. It is crucial for organizations to manage change effectively in order to minimize disruption and ensure that changes are implemented successfully.

Beginner competence definition

At the beginner level, professionals understand the basics of change and the need for effective change management. They are able to communicate the reasons for change to stakeholders, understand the impact of change on the organization, and identify potential risks and obstacles. They can also support change management efforts by following established processes and procedures.

Intermediate competence definition

Intermediate-level professionals have a deeper understanding of the change process and the ability to manage change effectively. They are able to create and implement change management plans, identify and address potential resistance to change, and communicate effectively with stakeholders. They can also assess and manage risks associated with change and use data and metrics to track the success of change management efforts.

Advanced competence definition

Advanced individuals have a mastery of a range of skills, including strategic thinking, innovation, and leadership. They are able to lead and develop change management initiatives, align change management efforts with organizational goals, and create a culture of innovation and continuous improvement. They can manage change effectively in complex and rapidly changing environments, anticipate and mitigate potential risks, and communicate effectively with senior leaders and other key stakeholders. In our professional experience, advanced-level professionals can also create and implement effective performance management systems and develop talent within the organization to support the long-term success of the change management efforts.

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