Communication
Communication is the ability to transfer information effectively to various audiences. It encompasses listening, speaking, writing and non-verbal behaviors. Good communication enhances understanding, fosters cooperation, and promotes a culture of respect and inclusiveness.
Foundational
At a foundational level you are able to share simple information clearly and listen respectfully to others in everyday situations. You communicate basic messages using spoken, written, and non-verbal methods with guidance as needed. By doing so, you support understanding and help create a positive and respectful environment within your team.
Developing
At a developing level you are able to share information clearly with colleagues and ask questions to check your understanding. You can adapt your communication style when needed, though you may need support in complex situations. This helps build trust within your team and ensures messages are understood by most people.
Proficient
At a proficient level you are able to clearly and confidently share information with different audiences, choosing the best way to get your message across. You listen carefully and check understanding, making sure everyone feels included and respected. Your communication helps build trust, encourages teamwork, and reduces misunderstandings.
Advanced
At an advanced level you are able to tailor your communication to suit diverse audiences and complex situations, using clear language and thoughtful listening. You consistently select the best channels for sharing information and encourage open dialogue. Your approach builds understanding and trust, helping teams work together more effectively across the organization.
Expert
At an expert level you are a trusted communicator who tailors your message to different audiences, ensuring clarity no matter how complex the topic. You mentor others in communicating effectively and handle sensitive or high-stakes situations with confidence. Your leadership in communication strengthens collaboration and sets a positive example across the organization.