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Accountability

Accountability is the capacity to take responsibility for one's decisions and actions, understanding their consequences and effectively communicate and report outcomes. This takes strong organizational skills and the ability to self-monitor. The impact can drive organizational improvements and build trust within teams, supporting the cooperative achievement of core capabilities.

Foundational

At a foundational level you are aware of your responsibilities and reliably follow through on assigned tasks, seeking guidance when needed. You keep others informed of your progress and are open about the results of your work. By doing this, you help build trust within your team and support shared organizational goals.

Developing

At a developing level you are starting to take responsibility for your own decisions and tasks, seeking guidance when needed and owning up to mistakes. You are able to report on your actions, learning from feedback and making basic improvements. This helps build reliability and contributes to positive progress within your team.

Proficient

At a proficient level you are accountable for your decisions and actions, consistently following through and openly reporting outcomes to your team. You recognize the impact of your choices on projects and colleagues, using feedback to adjust your approach and improve results. Your reliability strengthens trust and supports the effective achievement of core capabilities.

Advanced

At an advanced level you are proactive in owning the results of your decisions and actions, including addressing mistakes openly and learning from them. You consistently provide clear, timely updates to key stakeholders, improving transparency and guiding others in responsible behavior. Your example strengthens team trust and supports lasting organizational progress.

Expert

At an expert level you are trusted to own complex decisions and outcomes, holding yourself and others to the highest standard of accountability. You consistently set clear expectations, openly report results, and address challenges without delay. Your approach fosters a culture of trust and shared responsibility, driving organizational growth and strengthening team performance.

Where is this capability used?