Problem Solving
Problem Solving is the ability to analyze complex situations to develop effective, actionable solutions. It encompasses the capability of identifying critical elements, ascertaining root causes, and forming strategies within the context of the Core Capabilities framework. Ultimately, competent problem solving drives effective decision-making, ensuring organizational resilience and sustained success.
Foundational
At a foundational level you are able to recognize straightforward problems and contribute ideas when issues arise. You follow established approaches to gather information and work with others to identify possible solutions. Your efforts help your team address day-to-day challenges and support steady progress towards organizational goals.
Developing
At a developing level you are beginning to recognize and analyze straightforward problems, using available information to identify potential solutions within your team or work area. You may need guidance to understand complex issues or to confirm the root cause. Your approach contributes to more confident decision-making and helps build your organizational problem-solving skills.
Proficient
At a proficient level you are able to break down complex problems, identify key causes, and develop practical solutions in line with our Core Capabilities framework. You weigh options carefully, involve the right people, and adapt your approach as situations change. Your work helps teams make sound decisions and improve results across the organization.
Advanced
At an advanced level you are able to break down complex problems, identify underlying causes, and weigh up options to recommend robust solutions. You approach challenges within the Core Capabilities framework, considering both immediate and wider organizational impacts. Your solutions improve outcomes and resilience, supporting others to resolve issues more confidently.
Expert
At an expert level you are able to unravel highly complex or ambiguous problems, drawing on advanced analytical methods and broad insight. You anticipate potential challenges for the organization, developing innovative solutions that often set new standards in practice. Your strategic thinking enables others to solve problems more effectively, strengthening organizational resilience and driving sustainable results.
