Problem Definition (Analytics)
Problem Definition (Analytics) is the ability to identify, articulate and frame complex business issues. It involves utilising analytical tools and methods to understand business problems within a broader context. Mastery in this area impacts the quality of insights generated, improving business decision making and problem-solving capabilities.
Foundational
At a foundational level you are able to recognize when a business question or issue needs analysis, and can describe it in clear, simple terms. You use basic analytical tools to gather relevant information, helping you understand the problem's context. Your work helps ensure problems are clearly defined before analysis begins.
Developing
At a developing level you are able to recognize and describe straightforward business problems using available data and basic analytical methods. You can begin to separate core issues from symptoms, seeking support when needed to frame these within the broader business context. This helps your team focus on the key aspects of each challenge, supporting clearer analysis and recommendations.
Proficient
At a proficient level you are able to clearly define complex business problems by gathering relevant data and consulting key stakeholders. You use analytical frameworks to break down issues and identify root causes, ensuring your problem statements are accurate and actionable. This enables teams to focus their analysis and deliver insights that directly support business objectives.
Advanced
At an advanced level you are able to break down complex business issues into clear, structured analytical problems, using a range of BI tools and frameworks. You consider broader organizational goals and stakeholder perspectives when shaping your analysis. Your ability to define problems precisely leads to more targeted insights and supports high-quality, data-driven decisions.
Expert
At an expert level you are able to define and reframe the most complex or ambiguous business challenges using advanced analytical approaches. You anticipate underlying needs, engaging diverse stakeholders to ensure the problem is accurately understood within the broader organizational context. Your clarity at this stage drives sharper insights and leads to significant, strategic business decisions.
