Self-awareness
Self-awareness is the ability to introspectively understand one's emotions, beliefs, and behaviors. It involves recognizing personal strengths, weaknesses, and how one's actions impact others. This capability is crucial for enhancing interpersonal relations, fostering empathy, shaping reactions, and steering personal growth in a professional context.
Foundational
At an emerging level, you are beginning to understand your emotions, recognizing their impacts on behavior. You are also developing the ability to identify personal strengths and areas for improvement.
Developing
At a proficient level you are aware of how your behaviors impact others and the overall work environment. You actively seek feedback and reflect on your actions to continuously improve your self-awareness.
Proficient
At an advanced level you are highly self-aware, constantly reflecting on your actions and how they impact others. You demonstrate a deep understanding of your own emotions and behaviors.
Commitment
Commitment is the dedicated, unwavering drive demonstrated by an individual towards fulfilling responsibilities and achieving goals. It is characterized by steadfastness in difficult situations, demonstrating resilience, and a willingness to give time, energy, and effort to deliver outstanding results. It involves setting high standards and constantly striving for excellence.
Foundational
At an emerging level, you are starting to demonstrate consistency in actions, values, and goals. You exhibit initial willingness to invest time and energy towards organizational objectives.
Developing
At a proficient level you are consistently demonstrating dedication, reliability, and loyalty to the organization, going above and beyond to meet goals and commitments in a timely and effective manner.
Proficient
At an advanced level you are consistently demonstrating unwavering dedication to organizational goals, going above and beyond expectations to ensure the success of the team and the organization as a whole.
Sobriety
Sobriety is the ability to maintain a clear-headed and alert state of mind, refraining from substance misuse, and demonstrating self-control. It manifests as reliable, consistent behavior, sound decision-making, and unimpaired professional performance, fostering a safe and productive workplace environment.
Foundational
At an emerging level, you are beginning to understand the importance of sobriety. You show occasional restraint and self-control, demonstrating an increasing ability to maintain professional behavior in all environments.
Developing
At a proficient level, you are able to consistently demonstrate sobriety in your behavior, maintaining composure and professionalism even in challenging or high-pressure situations within the organization.
Proficient
At an advanced level you are able to consistently demonstrate impeccable integrity, sound judgment, and self-control in all situations, serving as a role model for others within the organization.
Charitableness
Charitableness is the consistent demonstration of empathy, and altruism, fostering positive relationships through selfless acts. It involves aiding others unconditionally, dedication to philanthropic activities, and promoting generosity and kindness in the workplace, contributing to an inclusive and supportive organizational culture.
Foundational
At an emerging level, you are beginning to show readiness to give and help others, understanding the importance of altruism in the workplace. However, greater consistency is needed in charitable behaviors.
Developing
At a proficient level you are consistently demonstrating acts of kindness, generosity, and compassion towards others within the organization. You actively seek out opportunities to support and help those in need.
Proficient
At an advanced level you are consistently demonstrating an exceptional level of generosity, empathy, and willingness to help others, contributing positively to a culture of compassion and support within the organization.
Respectfulness
Respectfulness is the consistent demonstration of esteem, courtesy, and consideration towards others. It involves active listening, valuing diversity, understanding boundaries, acknowledging the perspectives and feelings of others, and promoting a harmonious work environment, conducive to collaboration and productive communication.
Foundational
At an emerging level, you are learning to show respect to colleagues, displaying basic understanding and acknowledgment of differing views and opinions, whilst beginning to appreciate diversity.
Developing
At a proficient level you are consistently demonstrating respectfulness towards others by valuing diverse perspectives, actively listening, and treating everyone with kindness and empathy in all interactions within the organization.
Proficient
At an advanced level you show respectfulness by consistently demonstrating empathy, actively listening, and valuing diverse perspectives. You proactively seek to create a positive and inclusive work environment for all.
Helpfulness
Helpfulness is the proactive inclination to assist others, providing support or information to aid in their tasks or challenges. It involves excellent communication, empathy, and problem-solving skills to understand needs and take appropriate action. This behavior fosters teamwork, drives collaboration, and enhances organizational cohesion.
Foundational
At an emerging level you are discovering the ways to assist others. You start showing interest in others' needs, trying to offer help when possible, even if limited and guided.
Developing
At a proficient level you are consistently helpful and supportive towards others in achieving their goals and resolving issues, demonstrating a strong understanding of teamwork and collaboration within the organization.
Proficient
At an advanced level you are consistently demonstrating exceptional support and assistance to your colleagues, going above and beyond to ensure their success and well-being within the organization.
Watchfulness
Watchfulness is the proactive ability to remain alert, aware and attentive in various situations, closely monitoring and understanding behavior changes, trends, details or anomalies. This capability involves keen observation and discernment, enabling swift and effective responses to potential challenges, ensuring the safety and stability of the organizational environment.
Foundational
At an emerging level, you are beginning to show signs of being alert and attentive. You are cautious and meticulous, working towards becoming consistently observant in your professional environment.
Developing
At a proficient level you are actively observant, noticing details and patterns in behaviors that others may overlook. You anticipate potential issues and take appropriate actions to prevent them efficiently.
Proficient
At an advanced level you are acutely aware of your surroundings and consistently vigilant in monitoring behaviors, patterns, and potential risks within the organization.
Emotional Regulation
Emotional Regulation is the ability to manage and control one's feelings, reactions, and emotions in a constructive manner. This behavior promotes effective interactions, aids decision-making, and contributes to the overall wellbeing and productivity of both individuals and the organization.
Foundational
At an emerging level, you are beginning to recognize your own emotional responses and reactions. You start to develop tools to manage and control your emotions in various situations.
Developing
At a proficient level you are able to regulate your emotions effectively in various situations, demonstrating self-awareness and the ability to manage and express your feelings appropriately in the workplace.
Proficient
At an advanced level, you are able to effectively regulate your emotions in various situations, demonstrating a high level of self-awareness, resilience, and emotional intelligence in your behaviors.
Dedication
Dedication is the ability to remain committed to tasks, goals, or missions within an organization, persisting through challenges. It entails showing loyalty, putting forth constant effort, demonstrating reliability, and displaying resilience even in the face of adversity, all to contribute positively to organizational outcomes.
Foundational
At an emerging level, you are beginning to show commitment and loyalty. You demonstrate initial understanding of tasks, consistently engage in them, and actively seek to improve your performance.
Developing
At a proficient level you are committed to your work and consistently demonstrate dedication by showing up on time, meeting deadlines, and going above and beyond to achieve goals.
Proficient
At an advanced level you are unwavering in your commitment to achieving goals, consistently displaying a high level of dedication to your work and embodying a strong work ethic in all tasks.
Readiness
Readiness is the capacity to anticipate, adapt and respond proactively to changes in an organizational environment. It involves demonstrating a positive attitude towards change, showing flexibility in shifting priorities, and maintaining composure under stress or ambiguity.
Foundational
At an emerging level, you are beginning to show initiation and willingness to act. You display preliminary understanding of the importance of promptness, preparation, and flexibility in various situations.
Developing
At a proficient level, you are able to demonstrate readiness by consistently displaying adaptability, resilience, and proactiveness in responding to changing circumstances and taking initiative to address challenges within the organization.
Proficient
At an advanced level you are able to demonstrate exceptional readiness in adapting to changing situations, proactively seeking opportunities for growth, and consistently displaying a high level of resilience and agility.
Attractiveness
Attractiveness is the ability to draw positive attention, engagement, and participation from others through one's behaviors. This includes displaying qualities such as charisma, warmth, respectfulness, and inclusivity, which inspire positive perceptions and foster productive interactions within a professional environment.
Foundational
At an emerging level you are beginning to understand the importance of conveying appealing behaviors within a professional setting, both visually and in communication, to positively impact others' perception.
Developing
At a proficient level, you are able to demonstrate behaviors that consistently make you and your work attractive to others. You are skilled at creating positive impressions and building strong relationships.
Proficient
At an advanced level, you are able to exhibit a high level of charisma, charm, and presence, attracting others effortlessly through your engaging and compelling demeanor in all interactions.
Social Influence
Social Influence is the ability to sway others' attitudes, behaviors or decisions in a manner that is ethical, respectful and suited to diverse cultures. It includes methods such as persuasion, negotiation, and compelling communication, underpinned by emotional intelligence and understanding of group dynamics.
Foundational
At an emerging level, you are beginning to wield influence in social contexts, showing a basic understanding of group dynamics, and starting to effectively persuade or motivate others.
Developing
At a proficient level you are able to effectively influence others through your social skills, networking abilities, and persuasive communication to drive positive outcomes and collaboration within the workplace.
Proficient
At an advanced level, you are adept at effectively leveraging social influence to drive behavioral change and foster positive relationships within the organization. You effortlessly inspire and motivate others to achieve strategic objectives.
Humility
Humility is the ability to acknowledge one's limitations and mistakes, welcome feedback, and appreciate the contributions of others. It involves prioritizing team success over personal glory, fostering a learning environment, and demonstrating respect and empathy towards everyone within an organization.
Foundational
At an emerging level, you are beginning to acknowledge and appreciate contributions of others. You show awareness of your limitations and actively seek guidance to improve.
Developing
At a proficient level you are able to demonstrate humility by showing respect for others, being open to feedback, recognizing your own limitations, and putting the team's success above personal recognition.
Proficient
At an advanced level, you are able to demonstrate humility by actively seeking feedback, admitting mistakes, and putting the needs of the team above your own ego in all situations.
Self-control
Self-control is the conscious ability to regulate impulses, emotions, and behaviors to achieve long-term goals. It involves resisting short-term temptations, exhibiting patience and restraint, and maintaining focus and composure, contributing to effective behavior in professional settings.
Foundational
At an emerging level, you are beginning to exhibit some self-control, particularly in low-stress situations. You are learning how to manage impulses and reactions, needing guidance occasionally.
Developing
At a proficient level you are able to regulate your emotions and impulses effectively, demonstrating self-discipline and composure in challenging situations, contributing to a positive work environment.
Proficient
At an advanced level you are able to consistently demonstrate self-control in challenging situations, regulating your emotions and reactions effectively to maintain composure and make thoughtful decisions within the Behaviors framework.
Sociability
Sociability is the capacity to interact effectively and build beneficial relationships with others. This behavior includes demonstrating empathy, active listening, open-mindedness, and humility while fostering a cooperative, diverse, and inclusive work environment. It instigates teamwork, respect, knowledge sharing, and promotes a harmonious organizational culture.
Foundational
At an emerging level, you are beginning to build connections. You regularly interact, display open communication, and show understanding of diverse points of view in the workplace.
Developing
At a proficient level you are able to build strong relationships, actively listen, and effectively communicate with others in various professional settings, demonstrating empathy and emotional intelligence in your interactions.
Proficient
At an advanced level, you are able to effectively engage with others, build strong relationships, and navigate complex social dynamics with ease. Your sociability enhances team collaboration and fosters a positive work environment.
Classicism
Classicism is the ability to draw on time-honored traditions, models and standards to guide behavior. It emphasizes a polished, professional manner, respect for established norms, and alignment of personal conduct with venerable principles within the organization, thereby promoting stability and consistency across all levels.
Foundational
At an emerging level, you are starting to appreciate, understand and recognize classicist ideologies in organizational structures, and beginning to apply these principles in your behavioral attitudes and responses.
Developing
At a proficient level, you are able to actively demonstrate behaviors that align with classical principles, showcasing a strong understanding and application of traditional concepts and practices within the organization.
Proficient
At an advanced level you are able to demonstrate a deep understanding and application of Classicism in your behaviors, consistently embodying traditional principles and values in your work.
Diplomacy
Diplomacy is the ability to manage situations tactfully and effectively, respecting the feelings and perspectives of others. This involves clear communication, conflict resolution, and fostering positive relationships, distinctively promoting a harmonious and collaborative work environment.
Foundational
At an emerging level, you are learning to handle sensitive situations tactfully. You're beginning to develop respectful, open communications, and gently influence others in potentially contentious environments.
Developing
At a proficient level you are skilled at navigating complex interpersonal dynamics, resolving conflicts, and building consensus. You demonstrate tact, discretion, and empathy in all interactions within the organization.
Proficient
At an advanced level you are adept at navigating complex interpersonal dynamics with finesse, tact, and grace, achieving positive outcomes even in the most challenging and sensitive situations.
Industriousness
Industriousness is the consistent demonstration of a strong work ethic and dedication, marked by diligent, focused effort towards achieving tasks. It involves showing initiative, maintaining productivity even in challenging scenarios, and constantly seeking ways to improve performance and efficiency. It displays persistence, resilience, and tirelessness in work behavior.
Foundational
At an emerging level, you are beginning to demonstrate a consistent work ethic. You show persistence in tasks, start taking initiative, and are showing signs of increased efficiency and productivity.
Developing
At a proficient level you are consistently hardworking, diligent, and focused on completing tasks efficiently to meet deadlines. You proactively seek out new opportunities for improvement and strive for excellence.
Proficient
At an advanced level, you are consistently diligent, proactive, and persistent in your work. You go above and beyond expectations, demonstrating a strong work ethic and drive for success.
Willingness
Willingness is the proactive disposition to accept tasks and challenges, display a positive attitude, and go beyond set roles and responsibilities. It underlines a readiness to adapt, cooperate, and take initiatives while embodying resilience and openness to learning within an organizational behavioral context.
Foundational
At an emerging level, you are beginning to establish trust and openness, displaying willingness to engage in new tasks and challenges, and accepting advice or feedback.
Developing
At a proficient level, you are consistently willing to adapt to changing situations, seek feedback, and collaborate with others to achieve goals within the Behaviors capability framework.
Proficient
At an advanced level, you are consistently demonstrating a strong willingness to adapt to change, take on new challenges, and collaborate effectively with others to achieve organizational goals.
Feedback Seeking
Feedback Seeking is the proactive pursuit of constructive criticism and advice, essential for personal and professional growth. It involves actively soliciting feedback from colleagues, superiors, and subordinates, exhibiting a willingness to listen, and utilizing the advice to improve one's behavioral traits within the organization.
Foundational
At an emerging level, you are beginning to solicit feedback, occasionally requesting input or insights into your work. Your understanding of the importance of constructive feedback is growing.
Developing
At a proficient level you are proactive in seeking feedback from others and actively use the information to improve your behaviors, showing a high level of self-awareness and adaptability.
Proficient
At an advanced level you are proactive in seeking feedback on your behaviors, consistently soliciting input and incorporating it to enhance your performance and contribute to a positive organizational culture.
Flexibility
Flexibility is the capacity to adapt one's thoughts and actions promptly and effectively to varying or unexpected conditions. It involves open-mindedness, accepting change positively, adjusting strategies, assuming different roles, and altering one's behaviors according to the situational demands within an organization.
Foundational
At an emerging level, you are starting to adapt your approach when faced with changes and showing willingness to learn new behaviors for different situations or procedures.
Developing
At a proficient level you are able to adapt easily to changing situations, remain calm under pressure, and adjust your approach based on the needs of different individuals or circumstances.
Proficient
At an advanced level you are able to adapt seamlessly to changing circumstances, consistently demonstrating a high degree of flexibility in your approach to tasks and interactions within the organization.
Receptiveness
Receptiveness is the ability to openly accept and consider different ideas, feedback, or perspectives. It encompasses non-defensive listening, objectivity and adaptability, promoting a supportive and inclusive workplace environment conducive to collaborative problem-solving and innovative thinking.
Foundational
At an emerging level you are beginning to appreciate different perspectives, actively listen to others and demonstrate an openness for feedback and new ideas within your working behavior.
Developing
At a proficient level you are able to actively listen and show openness to new ideas and feedback from others, demonstrating a willingness to learn and adapt in various situations.
Proficient
At an advanced level you are consistently open to new ideas, feedback, and perspectives. You actively seek out opportunities to learn and grow, demonstrating a high level of receptiveness in all interactions.
Audacity
Audacity is the ability to demonstrate boldness and courage in decision-making, often challenging norms or prompting innovative approaches. It involves risk-taking, confidently voicing unpopular opinions, and confronting difficult situations with resilience, all while maintaining respectfulness and integrity in alignment with organizational values.
Foundational
At an emerging level, you are starting to display courage and willingness to take calculated risks. You engage in bold actions in familiar contexts, while demonstrating respect and professionalism.
Developing
At a proficient level you are demonstrating audacity by taking calculated risks, challenging the status quo, and confidently pushing boundaries to drive innovative solutions and positive change within the organization.
Proficient
At an advanced level you are consistently demonstrating audacity by taking bold risks, challenging the status quo, and fearlessly pushing boundaries to drive innovation and positive change within the organization.
Technological Adaptation
Technological Adaptation is the ability to navigate, embrace, and effectively adapt to advancements in technology in one's professional role. This behavior requires a willingness to learn, openness to change, and capacity to implement new technological processes and tools for efficiency and improved performance.
Foundational
At an emerging level, you are beginning to navigate and utilize new technology. You show openness to learning and adapting, but still require support and guidance when facing technological challenges.
Developing
At a proficient level you are able to effectively adapt to new or evolving technologies within the workplace, demonstrating flexibility and willingness to learn and utilize new tools and systems.
Proficient
At an advanced level you are able to quickly adapt to new technologies, seamlessly integrating them into your workflow and demonstrating a high level of proficiency in utilizing technological tools for optimal performance.
Innovation
Innovation is the ability to apply original, creative thought processes in order to bring forth and implement new ideas or improvements. It involves exploring uncharted territories, fostering a curious mindset, continuously learning and adapting, and driving toward inventive solutions that enhance organizational effectiveness.
Foundational
At an emerging level, you are starting to explore and adopt new ideas. You occasionally challenge the status quo and are beginning to recognise potential innovative solutions in your area.
Developing
At a proficient level you are able to generate and implement creative ideas, continually seek new ways to improve processes, and demonstrate a willingness to take calculated risks in driving innovation.
Proficient
At an advanced level you are consistently generating original and effective ideas, challenging the status quo, and driving continuous improvement through innovative approaches in all aspects of your work.
Dispassion
Dispassion is the ability to make logical decisions by maintaining emotional neutrality, objectively analyzing situations without bias or prejudices. It involves balancing empathy with rational thinking, thus enabling fair decision-making and preventing one's thoughts, actions, or behaviors from being clouded by personal emotions.
Foundational
At an emerging level, you are beginning to demonstrate objectivity in difficult situations, using reason over emotions, but still have a journey to undertake to consistently embody dispassionate behavior in every aspect of work.
Developing
At a proficient level you are able to maintain a sense of detachment and objectivity in your behavior, allowing you to make rational decisions and avoid being swayed by emotions in challenging situations.
Proficient
At an advanced level you are able to maintain a detached and impartial attitude in all situations, ensuring that personal biases and emotions do not cloud your judgment or decision-making within a Behaviors framework.
Strategy
Strategy is the capability to conceive, develop and implement plans that meet organization goals. It entails forward-thinking, analytically scrutinizing data, anticipating obstacles, assessing opportunities and risks, and adopting proactive approaches towards problem-solving mitigating the incidence of reactive behaviors.
Foundational
At an emerging level, you are beginning to understand strategic concepts. You're learning how organization goals align with strategic initiatives and starting to implement strategies under managerial supervision.
Developing
At a proficient level, you are able to develop and execute strategies that align with organizational goals, adapt to changing environments, and effectively communicate strategic decisions to team members.
Proficient
At an advanced level you are a master at analyzing complex situations, developing innovative strategies, and effectively communicating them to drive sustainable business outcomes within the organization.
Cleverness
Cleverness is the ability to understand, interpret, and resolve complex issues with ingenuity. It involves demonstrating adaptive reasoning, strategic thinking, and novelty in actions, contributing to effective problem-solving and innovative solutions. This behavioral trait may also translate into swift learning and mastering new concepts.
Foundational
At an emerging level, you are beginning to demonstrate cleverness by identifying unique solutions to simple problems frequently encountered in your role. You're quick to learn from experience and apply knowledge.
Developing
At a proficient level you are able to demonstrate cleverness by strategically solving complex problems, thinking outside the box, and adapting quickly to changing situations within the Behaviors competency framework.
Proficient
At an advanced level you are able to consistently demonstrate cleverness in your behaviors, using strategic thinking and innovative solutions to tackle complex challenges within the organization.
Positivity
Positivity is the ability to maintain and project an encouraging and optimistic attitude, regardless of the circumstances. It involves fostering an uplifting environment at work, challenging negativity, and creating a positive outlook on tasks, challenges, and interactions with colleagues. It's vital for effective teamwork and workplace morale.
Foundational
At an emerging level you are just starting to cultivate a positive mindset. You begin to exhibit optimism, displaying hopefulness and enthusiasm in a professional setting, while managing negativity well.
Developing
At a proficient level you are able to maintain a positive attitude even in challenging situations, effectively influencing the behavior of those around you through your optimistic outlook and encouraging demeanor.
Proficient
At an advanced level, you are able to maintain a positive attitude even in challenging situations, inspiring others with your optimistic mindset and ability to find solutions in difficult circumstances.
Insightfulness
Insightfulness is the ability to perceive, understand, and critically analyze diverse behavioral patterns. It involves applying deep intuitive understanding to predict and influence organizational outcomes effectively, enhancing decision-making and fostering improved work relationships.
Foundational
At an emerging level, you are beginning to identify connections and underlying patterns, and recognize their implications. You are starting to draw meaningful insights from experiences and observations.
Developing
At a proficient level you are able to analyze complex situations within Behaviors, identify patterns, and make insightful connections to inform decision-making and drive strategic solutions effectively.
Proficient
At an advanced level, you are able to gain deep insights into behaviors within the organization, identifying patterns and trends to drive strategic decisions and implement effective change initiatives.
Wittiness
Wittiness is the ability to express thoughts in a quick, inventive, and humorously intelligent manner. It's an essential capability for engaging stakeholders effectively, fostering a positive work environment and stimulating creative problem-solving in a team setting. Ideal for roles requiring strong communication and interpersonal skills.
Foundational
At an emerging level, you are beginning to exhibit quick and clever responses. You are developing an understanding of how to lightheartedly address situations without compromising professionalism.
Developing
At a proficient level you are skilled at using humor and cleverness to build rapport, lighten the mood, and create a positive, engaging work environment within the Behaviors framework.
Proficient
At an advanced level you are able to use wit and humor in a strategic and intentional way to build relationships, diffuse tension, and create a positive and engaging work environment.
Holistic Thinking
Holistic Thinking is the ability to understand and interconnect various aspects in a situation, acknowledging their interdependence for decision making. This skill implies comprehending both tangible and intangible factors, integrating diverse perspectives to form a comprehensive viewpoint, fostering collaborative problem-solving and innovation in a workplace setting.
Foundational
At an emerging level, you are beginning to integrate different perspectives in your thought process, showing early signs of comprehending and considering multiple elements for problem-solving.
Developing
At a proficient level you are able to see the big picture and consider all aspects of a situation when making decisions or solving problems within the Behaviors capability framework.
Proficient
At an advanced level you are able to analyze complex situations from multiple perspectives, integrate various factors and variables into a comprehensive understanding, and make informed decisions to achieve holistic outcomes.
Thoroughness
Thoroughness is the ability to attend to, process and understand ideas and details attentively, with accuracy and precision. It encompasses meticulousness, consistency, and diligence. It involves continual improvement, considering all angles, and striving for comprehensive completeness in all tasks and interactions.
Foundational
At an emerging level, you are developing an understanding of thoroughness. You acknowledge the importance of reviewing work for accuracy and commit to careful task completion. You aim to eliminate errors.
Developing
At a proficient level you are consistently thorough in your approach, ensuring all aspects of tasks are carefully reviewed and completed with attention to detail, contributing to high-quality outcomes in Behaviors.
Proficient
At an advanced level, you are meticulous in your approach to completing tasks, consistently ensuring all aspects are addressed thoroughly and accurately. You demonstrate a high level of attention to detail.
Reciprocity
Reciprocity is the ability to engage in exchanges and interactions with an equal give-and-take approach. This behavior encourages mutual understanding, respect, and empathy, fostering a balanced work environment. Practicing reciprocity stimulates healthy relationships, productive cooperation, and promotes a positive organizational culture.
Foundational
At an emerging level, you are beginning to practice reciprocity. You take into account others' perspectives, engage in fair exchanges, and understand the value of mutual benefit in interactions.
Developing
At a proficient level you are able to effectively establish and maintain reciprocal relationships with others, demonstrating a willingness to give and receive support, feedback, and collaboration in a Behaviors context.
Proficient
At an advanced level, you are skilled in initiating and maintaining reciprocal relationships within the workplace, demonstrating a deep understanding of the importance of give-and-take dynamics in all interactions.
Availability
Availability is the proactive demonstration of readiness or accessibility to engage and participate, reflecting positively on work dynamics. It includes timely presence, responsiveness to requests, adaptability and consistent commitment to duties, illustrating a behavior favouring cooperative teamwork and organizational efficiency.
Foundational
At an emerging level, you are beginning to display availability. You're present and ready to assist when needed, but may need additional guidance to manage your time effectively and efficiently.
Developing
At a proficient level you are consistently demonstrating a strong sense of reliability and are able to effectively manage your time and commitments to ensure you are consistently available as needed.
Proficient
At an advanced level, you are consistently setting clear boundaries and managing your time effectively to maintain optimal availability for team collaboration and project deadlines in the workplace.
Inclusivity
Inclusivity is the demonstration of valuing and leveraging differences within teams and communities. It involves active listening, fairness, empathy, and respect for all perspectives. This behavior promotes diversity, fosters belonging, ensures equal participation, and creates an environment where all feel empowered to contribute their unique skills.
Foundational
At an emerging level, you are beginning to demonstrate an understanding and respect for diverse perspectives, seeking to understand others' viewpoints and developing an inclusive mindset.
Developing
At a proficient level you are actively fostering an inclusive environment within your team by valuing and respecting the diverse perspectives, experiences, and ideas of all members.
Proficient
At an advanced level, you are skilled at fostering a culture of inclusivity by actively seeking diverse perspectives, valuing all contributions, and creating a sense of belonging for everyone within the organization.
Awareness
Awareness is the ability to perceive, acknowledge, and understand the dynamics in a work environment. It encompasses the sensitivity towards other's emotions, cultural nuances, and complexities in interpersonal relationships, while also recognizing one's own behavior, reactions, and the broader implications within the organizational context.
Foundational
At an emerging level, you are beginning to develop an understanding and responsiveness towards the dynamics of your behavior and its impact both personally and within your professional space.
Developing
At a proficient level, you are able to demonstrate a strong awareness of Behaviors, consistently recognizing and understanding their impact on yourself and others within the organization.
Proficient
At an advanced level you are able to demonstrate a deep understanding and awareness of Behaviors, consistently integrating them into your decision-making process and influencing others through your actions.
Supportiveness
Supportiveness is the capacity to provide encouragement, assistance, and guidance to others. It involves actively participating in an individual’s growth by providing resources, sharing knowledge, giving positive feedback, and fostering a nurturing environment conducive to professional and personal development.
Foundational
At an emerging level you are beginning to show empathy, actively learning to listen and offer assistance. You're developing an understanding of others' needs in a professional context.
Developing
At a proficient level you are consistently demonstrating supportiveness by actively listening, offering assistance, and showing empathy towards your colleagues. You provide encouragement and help create a positive work environment.
Proficient
At an advanced level you are empathetic, understanding, and actively support others in achieving their goals. You consistently demonstrate a genuine commitment to helping and encouraging those around you.
Cogency
Cogency is the ability to communicate ideas and arguments in a persuasive, compelling, and logical manner. This behavior involves clarity of thought, coherence in presenting ideas, and utilizing effective reasoning to influence others.
Foundational
At an emerging level you are beginning to develop your ability to be clear, convincing, and compelling in your arguments and presentations. Continued growth and refinement is suggested to increase cogency.
Developing
At a proficient level you are able to present your arguments with clarity and logic, ensuring that your ideas are convincing and easy for others to understand within Behaviors competency framework.
Proficient
At an advanced level, you are able to convey your thoughts and arguments in a concise, clear, and logical manner, demonstrating exceptional cogency in your communication within the organization.
Compassion
Compassion is the capability to demonstrate empathy and understanding towards others, acknowledging their feelings and experiences. It involves showing genuine care and kindness in our interactions, impacting positively on workplace culture. It also includes taking authentic actions to alleviate the suffering of others.
Foundational
At an emerging level, you are beginning to demonstrate understanding and empathy for others' feelings. You consciously attempt to show kindness and care, but may still need guidance and practice.
Developing
At a proficient level you are actively demonstrating empathy, understanding, and kindness towards others in your interactions. You consistently show compassion in your behaviors and prioritize the well-being of those around you.
Proficient
At an advanced level you are able to demonstrate deep empathy, actively listen, and show genuine concern for others' well-being. You consistently exhibit kindness and understanding in all interactions.
Introspection
Introspection is the personal ability to self-examine one's thoughts, feelings, and actions, allowing for a deeper understanding of oneself. In a behavioral context, it's a critical capability for recognizing, understanding, and modifying behaviors which impacts personal and professional growth.
Foundational
At an emerging level, you are beginning to recognise your own emotions, understanding your strengths and weaknesses, and taking initial steps to actively acknowledge and address your behaviors.
Developing
At a proficient level you are able to engage in introspection regularly, reflecting on your behaviors, actions, and interactions to identify areas for improvement and make necessary adjustments.
Proficient
At an advanced level you are able to regularly review and analyze your own behaviors, motivations, and beliefs, identifying areas for growth and actively seeking feedback to improve your self-awareness and personal development.
Accommodation
Accommodation is the demonstration of understanding and adaptability in responding to others' needs, emotions, and capabilities. It involves effectively adjusting one's own behavior or approach per individual or situation, promoting harmonious work relationships and fostering an inclusive environment.
Foundational
At an emerging level, you are beginning to adjust your behavior to meet organizational demands. You demonstrate the capacity to adapt and accommodate differing viewpoints and work styles.
Developing
At a proficient level you are able to effectively adapt your communication style and approach to accommodate the needs and preferences of others, promoting inclusivity and collaboration within the workplace.
Proficient
At an advanced level you are able to adapt quickly to changing circumstances and easily accommodate to different preferences, personalities, and communication styles within a team environment.
Information Sharing
Information Sharing is the proactive distribution of relevant information within a team or organization. This behavior reinforces transparency, open communication, mutual trust and fosters collaborative decision-making processes, driving higher productivity and innovation ultimately.
Foundational
At an emerging level, you are beginning to recognize the value of sharing ideas and information. You are learning the core methods and platforms of efficient communication within the team.
Developing
At a proficient level you are consistently sharing relevant information with colleagues, actively listening to others' perspectives, and adapting your communication style to ensure clear understanding and collaboration within the organization.
Proficient
At an advanced level you are able to effectively share information in a clear, concise, and timely manner, fostering a culture of transparency, collaboration, and knowledge sharing within the organization.
Approachability
Approachability is the degree to which an individual displays welcoming, friendly behavior, encouraging others to communicate openly. It involves exuding empathy, active listening, and respect, fostering a positive environment that invites involvement, promotes understanding, and facilitates effective interpersonal relationships.
Foundational
At an emerging level, you are aware of the importance of approachability and seek to be a positive force within the team, consistently demonstrating respect and openness in your interactions.
Developing
At a proficient level, you are consistently approachable and welcoming to others, making them feel comfortable and at ease in your presence. You actively engage with others in a warm and genuine manner.
Proficient
At an advanced level you are consistently approachable and welcoming, creating a positive and inclusive environment for others. You actively seek feedback and are open to diverse perspectives and ideas.
Reflectiveness
Reflectiveness is the ability to assess one’s actions and behaviors, thoughtfully considering personal areas of strength and improvement. It involves inward observation, constant curiosity, and openness to learning from experiences, aiding in behavioral improvements for effective functioning and productivity within an organization.
Foundational
At an emerging level, you are starting to demonstrate reflective behavior, showing initial awareness of your actions and their impacts, occasionally seeking feedback to grasp potential areas of improvement.
Developing
At a proficient level you are regularly reflecting on your behaviors, identifying areas for improvement, and actively seeking feedback to enhance your skills and performance within the organization.
Proficient
At an advanced level, you are able to consistently reflect on your Behaviors, interpreting them within the context of the organization's goals, values, and culture to drive meaningful change and growth.
Avidity
Avidity is the behavioral capacity of demonstrating intense enthusiasm, passion or zeal towards tasks or objectives, marked by proactive engagement, purpose-driven participation, assertiveness in communication, and consistent eagerness to learn and adapt for optimal performance and outcome.
Foundational
At an emerging level, you are developing a passion for reaching your objectives. You are starting to display eagerness and dedication in learning and applying new concepts and behaviors.
Developing
At a proficient level you are able to consistently demonstrate a strong enthusiasm and passion for your work, showing dedication and drive to achieve your goals within the Behaviors capability framework.
Proficient
At an advanced level you are able to demonstrate an unwavering passion and enthusiasm for achieving goals, consistently showing a strong drive and determination in all your behaviors.
Transparency
Transparency is the ability to communicate honestly and openly, ensuring all relevant information is shared in a timely and accessible manner. It involves demonstrating integrity, fostering trust, and promoting an environment where actions align with spoken words, enhancing collective decision-making and teamwork.
Foundational
At an emerging level you are starting to exhibit honesty in communication, gradually understanding how truthful expressions influence team dynamics and foster trust in professional relationships.
Developing
At a proficient level you are consistently open and honest in your communication, sharing information openly and transparently with your colleagues and actively seeking feedback to improve transparency within the organization.
Proficient
At an advanced level you are transparent in all your actions, consistently communicating openly and honestly. You demonstrate integrity and ethical behavior, fostering trust and accountability within the organization.
Charisma
Charisma is the influential ability exhibited through one's behavior, to inspire and attract people, creating a positive and powerful impression. It involves articulating visions persuasively, displaying personal authenticity, inspiring trust, and evoking emotional responses to create and sustain momentum for achieving organizational goals.
Foundational
At an emerging level, you are starting to captivate others with a unique charm. You're beginning to effectively showcase conversational skills and inspire through positive actions and words.
Developing
At a proficient level, you are able to effectively engage and influence others through your charismatic presence and strong communication skills, building rapport and inspiring trust within the organization.
Proficient
At an advanced level you are able to effortlessly exude charisma in all your interactions, captivating and inspiring those around you with your magnetic presence and charismatic personality.
Tact
Tact is the ability to communicate difficult or sensitive information in a considerate, respectful manner. This behavioral capability involves understanding others' perspectives, maintaining confidentiality, and constructively managing conflicts, while fostering positive relationships within the organization.
Foundational
At an emerging level, you are beginning to develop empathy and sensitivity towards others' feelings. You're still learning to navigate sensitive subjects with care and to control your reactions.
Developing
At a proficient level you are able to navigate sensitive situations with finesse, choosing your words and actions carefully to maintain positive relationships and avoid conflict within the organization.
Proficient
At an advanced level you are able to navigate sensitive situations with grace, demonstrating exceptional emotional intelligence and diplomacy in your interactions with others within the organization.
Coherence
Coherence is the ability to consistently align behaviors with clearly defined values and practices. It involves maintaining logical connections and consistency in actions, communications, and decision-making. This competency aids in creating trust and understanding within an organization.
Foundational
At an emerging level, you are developing your ability to connect ideas logically. You often achieve clarity and cohesion in your communication, but struggle with complex behavioral situations.
Developing
At a proficient level you are able to consistently demonstrate coherent behaviors in your work, effectively connecting ideas and concepts to ensure a clear and logical flow in your communication and actions.
Proficient
At an advanced level you are able to consistently demonstrate a high level of coherence in your behaviors, ensuring that your actions align with the organization's values, goals, and strategies.
Attentiveness
Attentiveness is the demonstrated ability to show sincere interest in others and their ideas, actively listen without distractions, notice and interpret both verbal and non-verbal cues, and remain alert and focused in all environments. It highlights respect, empathy, and the capacity to respond effectively to all interactions.
Foundational
At an emerging level, you are beginning to display attentiveness by actively listening, showing interest in colleagues' insights, and ensuring understanding by confirming and summarizing key points during interactions.
Developing
At a proficient level you are consistently attentive, actively listening and observing, demonstrating a high level of focus and awareness in all interactions and tasks within the Behaviors framework.
Proficient
At an advanced level you are highly skilled in actively listening to others, demonstrating deep empathy, and showing genuine interest in their perspectives, fostering strong connections and relationships within the organization.
Intuition
Intuition is the ability to understand and respond to complex situations using instinctive feelings rather than relying solely on rational thought. It's demonstrated by making insightful decisions or predictions without complete information, interpreting non-verbal cues effectively, and effectively trusting one's inner voice in workplace contexts.
Foundational
At an emerging level you are beginning to understand your gut-feelings and instincts. You occasionally make decisions based on these feelings, though guided by others' advice and evidence.
Developing
At a proficient level you are able to effectively utilize intuition to make decisions and solve problems in a way that aligns with the organization's values and goals.
Proficient
At an advanced level, you are able to intuitively anticipate market trends, emerging opportunities, and potential risks within the Behaviors framework, guiding strategic decision-making with unparalleled foresight and insight.
Affability
Affability is the consistent demonstration of friendly, good-natured, and easy-going behavior, fostering a pleasant and approachable atmosphere. It involves actively engaging in positive interactions, displaying genuine warmth and respect, and encouraging open and effective communication within the workplace.
Foundational
At an emerging level, you are learning to engage, connect, and interact well with others. You are working on demonstrating kindness, making others feel comfortable and maintaining a positive demeanor.
Developing
At a proficient level you are able to consistently demonstrate friendly and approachable behavior towards colleagues and customers, facilitating positive interactions and building strong relationships within the organization.
Proficient
At an advanced level you are able to effortlessly build rapport with others, creating a positive and welcoming work environment. You consistently demonstrate exceptional interpersonal skills and maintain strong professional relationships.
Listening Actively
Listening Actively is the practice of consciously engaging in conversation by focusing on the speaker, interpreting their messages accurately, demonstrating understanding through responsive cues, and refraining from interrupting. It requires an open mind, patience, and empathetic mindset to effectively comprehend the content and context.
Foundational
At an emerging level, you are beginning to fully engage in conversations by avoiding interruptions, maintaining eye contact and showing interest in the speaker's perspective. Mastery requires dedicated practice.
Developing
At a proficient level you are actively engaged in listening to others, demonstrating empathy and understanding their perspectives. You ask clarifying questions and provide thoughtful responses, building strong connections.
Proficient
At an advanced level, you are able to demonstrate exceptional active listening skills by fully engaging in conversations, asking thoughtful questions, and providing insightful feedback to support positive behaviors within the organization.
Creativity
Creativity is the ability to generate, embrace, and implement novel and beneficial ideas or solutions. This behavior includes thinking outside conventional frameworks, pushing boundaries, and effectively utilizing imagination and innovative thinking to overcome workplace challenges and improve organizational performance.
Foundational
At an emerging level you are beginning to show originality in your work, capable of suggesting new ideas or solutions, albeit, still needing guidance and feedback on your creative process.
Developing
At a proficient level you are able to consistently generate innovative and original ideas, apply creative thinking to solve problems, and adapt creatively to changing situations within the organization.
Proficient
At an advanced level you are consistently generating novel ideas, solutions, and approaches, pushing boundaries and challenging assumptions to drive innovation and creativity within the organization.
Respect
Respect is the ability to value and acknowledge others' experiences, ideas, and beliefs, demonstrating consideration and empathy in interpersonal interactions. This includes understanding boundaries, appreciating diversity, and fostering a positive, inclusive environment through words and behaviors. Recognition and appreciation are fundamental practices in sustaining respect.
Foundational
At an emerging level, you are starting to understand and value differences in others, showing a fundamental level of consideration and courtesy in your daily interactions within the organization.
Developing
At a proficient level you are consistently demonstrating respect by valuing diverse perspectives, treating others with empathy, and fostering an inclusive environment within the organization through your actions and words.
Proficient
At an advanced level, you are consistently demonstrating respect by valuing diverse perspectives, fostering inclusive environments, and actively promoting equity and fairness in all interactions within the organization.
Brilliance
Brilliance is the ability to continuously inspire and innovate, demonstrating exceptional intellectual acuity or creativity. It signifies nurturing a conducive atmosphere that promotes new ideas and strategic thinking, with an emphasis on improving individual or organizational performance. This behavior fosters positivity, enhances productivity, and uplifts team spirit.
Foundational
At an emerging level, you are just beginning to display sparks of brilliance. You show a strong inclination and capacity to learn new skills that set you apart from others.
Developing
At a proficient level you are able to consistently demonstrate brilliance in your behaviors, consistently exceeding expectations and setting a high standard for others to follow within the organization.
Proficient
At an advanced level you are consistently demonstrating exceptional creativity, innovation, and problem-solving skills. Your brilliance in behaviors sets you apart as a visionary and leader within the organization.
Foresight
Foresight is the ability to predict or envision potential scenarios. It involves understanding trends, identifying opportunities or risks in advance, and planning strategically. This capability requires observation, analytical thinking, and decision-making skills, and plays a crucial role in an individual's or organization's adaptability and resilience.
Foundational
At an emerging level, you are aware of potential outcomes and can anticipate possible challenges. You're beginning to use this foresight to enhance decision-making and guide future behavior.
Developing
At a proficient level you are able to anticipate and strategize for future trends and changes within the organization, demonstrating a strong sense of foresight in decision-making and planning behaviors.
Proficient
At an advanced level you are able to anticipate and plan for future trends and developments in behaviors, effectively strategizing and making informed decisions based on your foresight capabilities.
Conscientiousness
Conscientiousness is the innate behavior reflecting an individual's diligence, reliability, and thoroughness. It involves self-discipline, meticulousness, and a strong sense of duty, enabling employees to perform tasks efficiently within specified timelines. In essence, it manifests as consistently aligning personal conduct with organizational expectations.
Foundational
At an emerging level, you are beginning to show diligence, responsibility, and care in your duties. You are showing signs of being orderly, displaying neatness, and following rules and regulations.
Developing
At a proficient level you are consistently reliable, demonstrating a strong work ethic and a high level of attention to detail. You take ownership of your responsibilities and strive for excellence.
Proficient
At an advanced level you are consistently demonstrating a strong sense of responsibility, reliability, and diligence in your work. Your conscientiousness sets a high standard for others to follow.
Teachability
Teachability is an individual's propensity to receive, process, and implement feedback effectively. It pertains to keenness for continuous learning, openness to experience, and adaptability in changing guidelines or procedures. This behavioral capability emphasizes the individual's capacity to grow and improve within organizational contexts.
Foundational
At an emerging level, you are starting to demonstrate a willingness to learn. You show some curiosity, seek guidance when needed, and begin accepting feedback for personal growth.
Developing
At a proficient level you are able to effectively convey complex information and concepts in a clear and concise manner, adapting your teaching style to meet the needs of different audiences.
Proficient
At an advanced level you are able to effectively teach and guide others in acquiring new knowledge, skills, and behaviors, demonstrating exceptional communication, adaptability, and patience in the process.
Communion
Communion is the ability to establish a deep, empathetic, and reciprocal connection with colleagues. It involves fostering an inclusive environment, acknowledging diverse perspectives, effective listening, and promoting collaboration. This collective interaction enhances interpersonal relationships and organizational cohesiveness, amplifying productivity and innovation.
Foundational
At an emerging level, you are beginning to establish meaningful relationships and utilize group dynamics. While you may need support, you're understanding the importance of team integration into workplace culture.
Developing
At a proficient level you are able to effectively communicate and collaborate with others, fostering a sense of community and teamwork within the organization. You actively listen, respect diverse perspectives, and build positive relationships.
Proficient
At an advanced level you are able to demonstrate exceptional interpersonal skills, fostering a strong sense of unity and collaboration within the team. You effectively promote open communication and empathy.
Honesty
Honesty is the ethical behavior of demonstrating truthfulness and integrity in all actions, decisions, and communications. It denotes a commitment to authenticity, transparency, and accurately conveying facts without distortion or omission, promoting trust and credibility within the organizational framework.
Foundational
At an emerging level, you are beginning to show consistent honesty in your interactions. You are demonstrating integrity in simple tasks and committing to truthfulness in every action and conversation.
Developing
At a proficient level you are consistently honest in your interactions and transparent in your communication. You uphold ethical standards, take responsibility for your actions, and demonstrate integrity in all behaviors.
Proficient
At an advanced level, you are consistently transparent, truthful, and ethical in all your interactions. You model integrity and inspire others to uphold the highest standards of honesty in their behavior.
Joyfulness
Joyfulness is the exhibited ability to consciously foster a positive, uplifting environment through an outward expression of genuine happiness. This includes creating and maintaining optimism, engaging others positively, and encouraging an attitude of gratitude, thus promoting a constructive, joyful workplace culture.
Foundational
At an emerging level, you are beginning to regularly display joy and positivity in your interactions. You can recognise and consciously choose to demonstrate joyfulness in straightforward situations.
Developing
At a proficient level you are able to exhibit joyfulness consistently in your interactions, creating a positive and uplifting atmosphere within the workplace. You actively seek out opportunities to spread joy.
Proficient
At an advanced level you are able to consistently bring joy, positivity, and enthusiasm to your work environment. You inspire and uplift others through your infectious happiness and optimistic attitude.
Affirmation
Affirmation is the ability to express or display positive acknowledgement or validation in response to individual's actions or ideas. It involves fostering an encouraging environment by building self-esteem and confidence within the team, thereby enhancing productive behavior and promoting mutual respect.
Foundational
At an emerging level you are beginning to understand the importance of affirmation in interactions with peers and superiors, showing initial attempts to uplift and positively reinforce others’ behavior.
Developing
At a proficient level you are able to provide positive feedback, recognition, and encouragement to others in a genuine and constructive manner, fostering a culture of support and appreciation within the team.
Proficient
At an advanced level you are able to provide consistent, genuine and impactful affirmations to others, demonstrating a deep understanding of the importance of positive reinforcement in driving behaviors within the organization.
Mental Agility
Mental Agility is the ability to think quickly, logically, and flexibly to understand and solve complex problems, adapt to new environments, process new information, and understand multiple perspectives. It embodies resilience, resourcefulness, and innovation, which are significant in mastering work-related behaviors and tasks.
Foundational
At an emerging level, you are starting to demonstrate mental agility, exhibiting an openness to new ideas and showing initial signs of adapting your thinking in response to varying circumstances.
Developing
At a proficient level you are able to quickly adapt to changing situations, think critically, and make decisions that align with organizational goals, demonstrating strong mental agility in various scenarios.
Proficient
At an advanced level you are able to quickly adapt to changing circumstances, think critically, and solve complex problems with ease within the Behaviors capability framework.
Data-Driven Decision Making
Data-Driven Decision Making is the aptitude to interpret, understand, and leverage data, transforming it into actionable information, used to guide strategic decisions. It underscores the behavioral competency to be analytically minded, think critically, logically, and transparently, allowing for informed, unbiased decision-making in the workplace.
Foundational
At an emerging level, you are beginning to use data in decision-making. You understand its importance but are still developing the skills necessary to interpret and effectively utilize the information.
Developing
At a proficient level you are able to use data effectively to inform decision making, identifying trends, patterns, and insights to drive strategic and impactful behaviors within the organization.
Proficient
At an advanced level, you are able to consistently leverage data to make informed, strategic decisions that drive organizational success. You demonstrate a deep understanding of how data influences behaviors.
Decisiveness
Decisiveness is the ability to make clear, definitive choices efficiently, while considering relevant information and potential consequences. It involves commitment to these choices and acting upon them assertively, demonstrating confidence and conviction in one's behavior. It requires judgement, sound reasoning, and emotional intelligence.
Foundational
At an emerging level, you are developing the ability to make decisions confidently and efficiently, using available information and considering potential consequences, while displaying appropriate urgency.
Developing
At a proficient level, you are able to make timely and effective decisions, considering all relevant factors and confidently taking decisive action when needed within the Behaviors framework.
Proficient
At an advanced level you are able to make quick, well-informed decisions and take decisive actions without hesitation, setting a clear direction for yourself and others within the organization.
Responsiveness
Responsiveness is the ability to react quickly and effectively to changes or requests. It involves adapting one's behavior to meet evolving circumstances or needs, demonstrating a commitment to timely action, and showing an open and positive attitude towards change and improvements.
Foundational
At an emerging level, you are beginning to show initiative in responding to issues. Your actions demonstrate understanding of prompt and effective responses, but guidance is still required occasionally.
Developing
At a proficient level, you are consistently responsive to others' needs and communicate effectively and respectfully. You actively listen and adapt your approach to provide timely and helpful support.
Proficient
At an advanced level you are consistently proactive in addressing feedback, adapting quickly to changing circumstances, and consistently exceeding expectations in your responsiveness to colleagues, clients, and stakeholders within the organization.
Buoyancy
Buoyancy is the ability to demonstrate resilience, maintaining enthusiasm and positivity in face of adversity. It embodies one's capacity to bounce back from setbacks, displaying an optimistic outlook that fosters a positive workplace culture, enables problem-solving and enhances adaptability.
Foundational
At an emerging level, you are starting to display resilience in challenging situations. You show initial signs of maintaining optimism and energy when faced with obstacles in your job tasks.
Developing
At a proficient level, you are able to maintain a positive attitude and resilience in challenging situations, demonstrating adaptability and the ability to bounce back from setbacks effectively.
Proficient
At an advanced level, you are able to maintain a positive attitude and resilience in challenging situations, bouncing back from setbacks and inspiring others to do the same within the organization.
Accountability
Accountability is the willingness to accept responsibility for one's actions, demonstrating conscientious, ethical, and transparent behaviors. It involves acknowledging mistakes, learning from them, and leveraging this comprehension to enhance decision-making skills and foster a culture of integrity within the organization.
Foundational
At an emerging level, you are starting to accept responsibility for your actions. You acknowledge mistakes, learning from them. Occasionally, you demonstrate proactive behaviors to prevent future errors.
Developing
At a proficient level you are consistently taking ownership of your actions, meeting deadlines, and delivering on commitments. You hold yourself accountable for your behavior and always strive for improvement.
Proficient
At an advanced level, you are consistently demonstrating accountability by taking full ownership of your actions, decisions, and their outcomes, inspiring trust and confidence in your behavior within the organization.
Consideration
Consideration is the behavior of acknowledging and responding to others' feelings, needs, and thoughts. This capability involves respectful communication, empathy, patience, and understanding, contributing to effective collaboration and a positive work environment within any organization.
Foundational
At an emerging level, you are beginning to show awareness of others' needs, feelings, and concerns. You tend to understand and act in situations where empathy is required, albeit inconsistently.
Developing
At a proficient level, you are able to demonstrate consideration in your behaviors by actively listening to others, showing empathy, respecting diverse perspectives, and taking others' needs into account.
Proficient
At an advanced level you are consistently demonstrating empathy, respect, and inclusivity in your interactions with others. You actively seek diverse perspectives and adapt your approach to meet individual needs.
Team orientation
Team orientation is the capability to collaborate effectively within groups, demonstrating empathy, understanding, and active participation. It encompasses the ability to compromise, communicate openly, and work towards shared objectives, thus fostering positive interpersonal relationships and boosting collective output.
Foundational
At an emerging level, you are beginning to show understanding towards teamwork. You participate in group work and contribute positively to achieve shared team goals for the overall benefit of the organization.
Developing
At a proficient level, you are able to work effectively in a team, contributing your skills and knowledge while collaborating with others to achieve common goals in a professional and respectful manner.
Proficient
At an advanced level you are consistently demonstrating a deep commitment to fostering collaboration, inclusivity, and trust among team members. You excel at inspiring and uniting others towards a common goal.
Competence
Competence is a behavioral capability entailing one's ability to perform assigned tasks efficiently and effectively. It includes necessary skills, knowledge, and abilities, coupled with subsequent actions that meet or surpass organizational expectations. This proficiency contributes to successful outcomes, fostering personal growth and positive team dynamics.
Foundational
At an emerging level, you are starting to demonstrate and develop fundamental behaviors needed for effective competence. Your actions reflect initial understanding and bare minimum standards.
Developing
At a proficient level you are able to consistently demonstrate effective problem-solving skills and decision-making abilities in various situations, contributing to successful outcomes and overall team cohesion within the organization.
Proficient
At an advanced level, you are able to consistently demonstrate deep understanding and mastery of behaviors, effectively influencing and inspiring others to achieve higher levels of performance and collaboration.
Tactfulness
Tactfulness is the ability to communicate in a sensitive, considerate manner, demonstrating respect and empathy towards others. This specialized behavioral skill involves effective handling of difficult conversations, preserving relationships, ensuring a positive environment, and facilitating constructive conflict resolution, without compromising the honesty or integrity of communication.
Foundational
At an emerging level, you are developing your sensitivity to handle difficult or delicate interpersonal situations carefully. You begin to appreciate the importance of maintaining respectful, positive relations.
Developing
At a proficient level, you are able to demonstrate tactfulness in your behaviors by effectively navigating sensitive situations and communicating respectfully and diplomatically with others, fostering positive relationships and avoiding conflicts.
Proficient
At an advanced level, you are able to navigate sensitive situations with grace and diplomacy, demonstrating exceptional tact in your interactions with others in the workplace.
Meticulousness
Meticulousness is the behavioral capability of demonstrating extreme care and precision in one's work. It involves attention to detail, thoroughness in task completion, and diligence in adherence to standards and procedures, ensuring high quality and minimizing errors.
Foundational
At an emerging level, you are beginning to develop a focused attention to detail. You demonstrate a basic ability to check your work thoroughly, identifying and correcting minor errors.
Developing
At a proficient level you are able to demonstrate meticulousness by consistently paying attention to detail, ensuring accuracy and thoroughness in all your work within the organization.
Proficient
At an advanced level, you are exceptionally meticulous in your approach to Behaviors, consistently demonstrating attention to detail, thoroughness, and precision in all tasks and interactions within the organization.
Amiability
Amiability is the propensity to display pleasant, agreeable, and congenial behaviors, advancing positive interpersonal relationships. It involves demonstrating respect, kindness, and empathy, contributing to a supportive, collaborative work environment. The ability to resolve disputes amicably and maintain harmony is integral to this capability.
Foundational
At an emerging level, you are beginning to display friendliness and approachability in your interactions. You are starting to show a respectful, positive demeanor towards colleagues consistently.
Developing
At a proficient level you are consistently displaying warmth, friendliness, and empathy towards others in your interactions, fostering positive relationships and creating a harmonious working environment within the organization.
Proficient
At an advanced level, you are able to consistently demonstrate genuine kindness, empathy, and respect towards others in all interactions, fostering positive relationships and creating a supportive work environment.
Multicultural Competency
Multicultural Competency is the ability to effectively interact, communicate, and work with individuals from diverse cultural backgrounds. It involves understanding, respecting, and appreciating cultural differences, being aware of personal biases, and demonstrating adaptability in behavior across various cultural contexts.
Foundational
At an emerging level, you are beginning to appreciate diversity, showing openness to learning about different cultures. You respect cultural differences, but may not yet understand all nuances.
Developing
At a proficient level, you are able to effectively navigate and communicate across diverse cultural backgrounds within the organization. You demonstrate respect, empathy, and adaptability in your interactions.
Proficient
At an advanced level, you are able to effectively navigate and communicate across diverse cultural backgrounds, demonstrating sensitivity, empathy, and adaptability in your behaviors towards others.
Crisis Management
Crisis Management is the capacity to effectively respond to unforeseen challenges or emergencies, exhibiting organization, calm demeanor, swift decision-making, and proactive communication. This behavior requires resilience, adaptability, and strong leadership skills, capable of minimizing potential harm and maintaining stability in the workplace environment.
Foundational
At an emerging level, you are developing skills to respond to crises promptly. You can identify potential crises, gather relevant information, and participate effectively in mitigation efforts.
Developing
At a proficient level you are adept at swiftly identifying and addressing crises within the organization, demonstrating strong leadership, decision-making, and communication skills to effectively manage and resolve challenging situations.
Proficient
At an advanced level you are able to effectively lead and coordinate responses to crises, demonstrating strong decision-making skills, calmness under pressure, and the ability to think strategically and proactively.
Resourcefulness
Resourcefulness is the ability to find and use available resources creatively and efficiently to solve problems or address challenges. This involves thinking critically, acting proactively and adaptively, and leveraging resources in innovative ways to achieve desired outcomes in a business environment.
Foundational
At an emerging level, you are starting to generate creative solutions in response to challenges. You're beginning to adapt and apply resources effectively, displaying initial signs of resourcefulness.
Developing
At a proficient level you are able to effectively navigate challenging situations by creatively and proactively seeking out resources and solutions within the Behaviors competency framework.
Proficient
At an advanced level, you are able to demonstrate exceptional resourcefulness in navigating challenges, finding creative solutions, and adapting quickly to changes within the organization's Behaviors framework.
Savviness
Savviness is an individual's ability to make smart, effective decisions and directly identify biases, context, and nuance. It involves discerning potential implications of actions and behaviors, cleverly navigating complex situations, and efficiently leveraging knowledge, skills, and resources for optimal benefit.
Foundational
At an emerging level, you are beginning to anticipate and understand the complexities of situations. You display initial foresight, utilise subtle cues, and demonstrate basic tactical judgment in decision-making.
Developing
At a proficient level, you are able to demonstrate excellent situational awareness, quick thinking, and adaptability in navigating complex social dynamics and interpersonal relationships within the organization.
Proficient
At an advanced level you are able to navigate complex social dynamics with ease and sophistication, demonstrating exceptional emotional intelligence and intuitive understanding of human behavior in various organizational settings.
