Internal Communication
Internal Communication is the strategic development and execution of messaging within a corporation. It involves deciding what information to communicate, to whom, and through what channels, ensuring understanding. Mastery of this capability positively affects productivity and employee morale by fostering open dialogue and transparent operations.
Foundational
At a foundational level you are able to share basic information clearly with your colleagues, using the approved channels within your team or department. You ask questions when unsure and make sure your messages are easy to understand. Your clear updates help keep others informed and support a positive, transparent workplace.
Developing
At a developing level you are able to share internal messages clearly and follow established communication guidelines within your team or department. You understand the basic needs of your audience and use the right channels to keep them informed. This helps build trust and keeps everyone aligned with business goals.
Proficient
At a proficient level you are able to plan and deliver internal communications that reach the right people clearly and promptly. You choose suitable channels and adapt your messaging for different teams, making sure your information is understood and useful. By doing this, you help build trust and support collaboration within your organization.
Advanced
At an advanced level you are trusted to design and deliver internal communication strategies that address complex organizational needs. You anticipate information gaps and tailor messages to varied audiences using the most effective channels. Your work builds trust and engagement, ensuring all staff are informed and aligned during times of change or uncertainty.
Expert
At an expert level you are leading the design and execution of complex internal communication strategies across the organization. You shape messaging that aligns with business goals, ensuring employees at all levels are informed, engaged, and motivated. Your work builds trust, drives collaboration, and sets the standard for transparent communication in the company.
