Head of Capabilities

Ben Satchwell

Ben is Acorn’s resident expert on capability framework design and implementation. He thinks and writes about why skills alone aren’t enough, how to build frameworks that scale, and what it takes to roll them out across an organization. He’s also a regular contributor to Training Journal and a facilitator with AHRI.

Writes about:

Capability Design Future of Work Change Management Job Architecture

Latest Posts

Your Role in the New Capability System

When organizations launch new initiatives, it’s easy to think of them as something happening “out there”.

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Manager's playbook for capability conversations

The Manager’s Playbook: Leading Capability Conversations

Managers sit at the centre of any capability rollout.

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Talking about capabilities with employees

How to Talk About Capabilities with Your People

Rolling out capabilities isn’t just about introducing new technology.

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Change Management 101 for Capability Launches

Rolling out a new capability framework isn’t just a technical project. It’s a change program that touches every corner of your organization. And like any change, it’s not the launch day that matters most; it’s what happens after.

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How to Design a Capability Library

The challenge is knowing what those capabilities are, how they differ across roles and levels, and how to build them intentionally over time. That’s where a capability library comes in.

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