Webinar
From completion to skills:
a playbook for measuring AI fluency
Tue, 9 June, 11:00AM PT / 2:00PM ET | Wed, 10 June, 4:00AM AEST
Grace Savides
Senior Research Analyst, G2
Keith Metcalfe
President, Acorn
Most AI training is measured by who finished a course, not whether people can actually use AI in their role. That’s the gap between activity and fluency, and the metric most teams are defending is the one breaking the program.
Join Keith Metcalfe (President, Acorn) and Grace Savides (Senior Research Analyst, G2) as they map the gap between executive confidence and employee reality, what organizations with defensible answers are measuring instead of completion, and what it takes to make the switch.
Attended by teams from
President, Acorn
Keith Metcalfe
Keith leads Acorn’s customer experience teams and has spent over 25 years working with L&D and HR leaders on linking learning to business outcomes. He has held leadership roles at SAP, Business Objects, and Traction on Demand, and regularly speaks on how organizations can connect learning and performance.
About Acorn
Acorn is the performance enablement platform that closes the loop between what your people need to be able to do, what they can actually do today, and what’s working to close the gap. Powered by a proprietary framework of over 1,600 capabilities and 4,800 proficiency levels, Acorn’s AI maps skills to roles and learning content, makes development visible, and captures evidence of what’s actually working. That gives learners clearer expectations, leaders credible data, and the business a measurable line from skills development to impact.
What you’ll learn
Why completion is widening the gap, not closing it
The structural reason the most-tracked metric is the least useful, and what it costs when boards start asking for evidence.
The questions to ask now to find where your program is falling short
The working questions Keith and Grace use with leaders to surface where confidence and evidence have come apart.
What organizations with defensible answers are measuring instead
The signals teams are moving to when completion stops counting, and a practical sequence for making the switch.