Mental Health Literacy
Mental Health Literacy is the understanding and recognition of mental health issues within the workplace setting. It combines knowledge about common disorders, the skills to respond and support those affected, and the behaviors that promote a positive and inclusive work environment. This capability results in improved wellbeing, productivity, and safety in the workplace.
Foundational
At a foundational level you are aware that mental health issues can affect your colleagues and yourself at work. You recognize some common signs of distress and know where to direct someone for support or help. By doing this, you help foster a safer, more considerate workplace for everyone.
Developing
At a developing level you are able to recognize common signs of mental health issues and know where to direct someone for help within your workplace. You are beginning to talk openly about mental health and understand how your actions can affect others’ wellbeing. This helps create a more open and supportive work environment.
Proficient
At a proficient level you are able to recognize common signs of mental health concerns in colleagues and respond with empathy and discretion. You use your knowledge to support team members, encourage open conversations, and guide them towards appropriate resources. Your actions contribute to a safer and more supportive workplace environment.
Advanced
At an advanced level you are able to recognize early signs of mental health issues in colleagues and know how to respond with sensitivity and appropriate support. You actively promote open conversations and guide teams in creating an inclusive and safe environment. Your actions help reduce stigma and improve overall wellbeing and psychological safety at work.
Expert
At an expert level you are a trusted source of guidance on mental health, proactively shaping a workplace culture that destigmatises mental health issues and supports open, effective responses. You use advanced knowledge to design and lead mental health initiatives, mentor others, and embed best practice into daily operations. Your leadership directly improves safety, wellbeing, and performance for everyone.
