Managing People Performance
Managing People Performance is the ability to guide, motivate and support teams to achieve desired outcomes. This capability involves setting clear expectations, regularly providing feedback, and creating an environment that fosters professional growth. It ensures the team is consistently delivering high-quality work while promoting a positive and productive workplace culture.
Foundational
At a foundational level you are learning to support people in their day-to-day work and understand how clear goals and guidance help your team. You listen to feedback from others and are open to asking for help when managing tasks or problems. This helps create a positive environment where your team feels supported and understood.
Developing
At a developing level you are starting to set clear goals and offer feedback to your team, though you may still be learning how to do this consistently. You support team members' growth by encouraging their efforts and beginning to address performance concerns as they arise. This helps build your confidence and creates a more supportive team environment.
Proficient
At a proficient level you are setting clear goals and regularly checking on team progress, making sure everyone understands what is expected. You give timely, constructive feedback and recognize achievements, helping your team improve and stay motivated. This means your team consistently delivers quality results and works well together.
Advanced
At an advanced level you are confidently leading teams towards high performance by setting clear goals, coaching individuals, and addressing challenges quickly. You foster a culture of growth and accountability, ensuring team members feel valued and supported. Your approach drives consistent, quality results and helps shape a positive, high-performing workplace.
Expert
At an expert level you are shaping a culture where high performance is the norm by mentoring managers and leading organization-wide practices in managing people performance. You set benchmarks, coach others to handle complex team challenges, and drive continuous improvement. Your leadership lifts overall capability, resulting in sustained team excellence and a thriving, engaged workplace.
