Encouraging Help-Seeking behaviors
Encouraging Help-Seeking behaviors is the proficiency to foster an open environment where staff members feel comfortable to express safety and wellbeing concerns. In a workplace context, it includes recognizing signs of struggle, promoting available support resources, and facilitating confidential conversations. This capability contributes to a safer and more supportive work culture, ultimately resulting in improved morale and productivity.
Foundational
At a foundational level you are open to listening when colleagues raise safety or wellbeing concerns and encourage them to seek help if needed. You know about basic support resources available and make them easy to access. By showing care and sharing information, you help build trust and promote a safer, more supportive workplace.
Developing
At a developing level you are beginning to notice when colleagues may need support and encourage them to access workplace wellbeing or safety resources. You raise awareness of available help options and make space for open, respectful conversations about wellbeing concerns. Your actions help build trust and show others that seeking help is valued at work.
Proficient
At a proficient level you are proactive in noticing when colleagues may need support and encourage them to speak up about safety or wellbeing concerns. You guide staff towards appropriate resources and create a space for confidential, supportive conversations. Your actions help build trust and contribute to a safer, more caring workplace.
Advanced
At an advanced level you are proactive in identifying when colleagues may need help and confidently start supportive conversations about safety or wellbeing. You actively remove barriers to speaking up, promote accessible support services, and ensure staff feel safe sharing concerns. Your actions help build a workplace where everyone feels respected, valued, and comfortable seeking assistance.
Expert
At an expert level you are a trusted leader who consistently champions open discussions about safety and wellbeing. You identify subtle signs when colleagues may need support, proactively connect them with the right resources, and mentor others to do the same. Your approach builds a culture of trust where everyone feels safe to seek help, driving higher engagement and wellbeing across your workplace.
