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Championing Psychological Safety

Championing Psychological Safety is the capability of fostering an open and inclusive environment, where diverse viewpoints and experiences are valued. It requires knowledge of DEI best practices and the ability to practice empathetic communication. This promotes trust, mitigates fear of discrimination or repercussion and contributes to a more engaged, innovative and productive team culture.

Foundational

At a foundational level you are aware of the importance of psychological safety and treat all colleagues with respect and courtesy, regardless of their background or identity. You listen without judgment and avoid behaviors that may discourage others from speaking up. This helps everyone feel valued and able to contribute their perspectives within the team.

Developing

At a developing level you are learning to recognize when team members may feel excluded or hesitant to speak up, and you make efforts to draw out their perspectives. You are beginning to practice empathetic listening and encourage respectful discussions about differences. This helps to lay the groundwork for greater trust and inclusion in your team.

Proficient

At a proficient level you are actively creating an environment where team members feel safe to share ideas, feedback, and concerns, including on DEI and cultural matters. You recognize and address behaviors that may exclude or silence others, modeling open and empathetic communication. Your actions help foster trust and encourage contribution from all backgrounds, supporting a culture of inclusion and innovation.

Advanced

At an advanced level you are actively shaping team norms to ensure all voices are encouraged and respected, especially those from underrepresented groups. You recognize subtle barriers and address them swiftly, modeling inclusive behaviors in every interaction. Your leadership creates a climate where people feel safe to share honest feedback, leading to higher trust and better team outcomes.

Expert

At an expert level you are a visible role model who leads by example, fostering psychological safety across teams and championing DEI principles in all interactions. You proactively address barriers to open dialogue and encourage honest feedback from every voice. Through your leadership, you build a culture where everyone trusts they can speak up, drive change, and fully participate.

Where is this capability used?