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Information Technology

IT Sustainability Practices

IT Sustainability Practices is the application of sustainable strategies within the IT function, focusing on reducing environmental impact, promoting longevity of IT assets, energy efficiency, data center design, e-waste management, and digital transformation for operational sustainability.

Level 1: Emerging

At an emerging level, you are gaining awareness of IT sustainability practices, developing the basic principles of eco-friendly IT, and understanding the role of green technologies in the organization.

Level 2: Proficient

At a proficient level you are able to assess and implement sustainable IT practices within the organization, ensuring efficient use of resources and minimizing environmental impact through technology solutions.

Level 3: Advanced

At an advanced level you are able to implement and lead IT sustainability practices within the organization using cutting-edge technology solutions to minimize environmental impact and maximize energy efficiency.

Cloud Architecture

Cloud Architecture is the design and application of integrated cloud services, resources, and technologies, specifically aimed at delivering computing, storage, and networking capabilities. It is the strategic blueprint for implementing cloud-based solutions and managing data in an efficient, scalable, and secure manner within an organization.

Level 1: Emerging

At an emerging level, you are understanding basic cloud architecture principles. You can identify key concepts, recognise various cloud models, and relate them to fundamental IT operations.

Level 2: Proficient

At a proficient level you are able to design, implement, and manage cloud-based solutions effectively. You can optimize cloud architecture to meet organizational requirements, ensuring scalability, security, and performance.

Level 3: Advanced

At an advanced level you are able to design and implement complex cloud architecture solutions, optimizing performance, security, and scalability for large-scale Information Technology systems.

Big Data Management

Big Data Management is the comprehensive approach to capturing, organizing, managing, and analyzing large volumes of diverse and complex digital information. It encompasses strategies, technologies, and techniques for ensuring data integrity, availability, reliability, and agility in IT environments.

Level 1: Emerging

At an emerging level, you are gaining familiarity with Big Data principles. You can define basic concepts, understand simple tools and procedures, and engage in guided data management tasks.

Level 2: Proficient

At a proficient level you are able to efficiently manage and analyze large volumes of complex data using advanced tools and techniques in the field of Information Technology.

Level 3: Advanced

At an advanced level, you are proficient in implementing and optimizing big data storage, processing, and analytics solutions. You can effectively manage vast amounts of structured and unstructured data in IT systems.

IoT (Internet of Things) Implementation

IoT (Internet of Things) Implementation is the application process of creating interconnected systems, devices and services in an IT environment using internet-based networking protocols. This includes system design, device integration, network configuration, and data management to ensure seamless operation and security.

Level 1: Emerging

At an emerging level, you are familiar with basic IoT concepts and technologies, capable of supporting simple IoT implementations under guidance, but lack experience in independently managing complex IoT projects.

Level 2: Proficient

At a proficient level you are able to design, deploy, and manage IoT solutions within Information Technology systems. You leverage data analytics and security protocols to optimize IoT implementation.

Level 3: Advanced

At an advanced level you are able to design, implement, and optimize complex IoT solutions, integrate devices with various protocols securely, and leverage data analytics for real-time decision making in IT.

Virtualization Technologies

Virtualization Technologies is the IT capability enabling the creation of a simulated, digitally-constructive environment or device, such as servers or networks. It enhances resource management efficiency, reduces infrastructure costs, and expedites software deployment, testing, and disaster recovery processes within an organization.

Level 1: Emerging

At an emerging level, you are beginning to understand the basics of virtualization technologies, able to conduct simple tasks while constantly seeking opportunities to enhance your knowledge and skills.

Level 2: Proficient

At a proficient level you are able to effectively implement and manage virtualization technologies such as VMWare or Hyper-V, optimizing IT infrastructure resources and enhancing overall system performance.

Level 3: Advanced

At an advanced level, you are able to design and implement complex virtualization solutions, optimizing resource utilization, enhancing scalability, and ensuring high availability of IT services within the organization.

IT Risk Management

IT Risk Management is the process of identifying, assessing, and prioritizing potential risks in Information Technology infrastructures, policies, and systems. It involves implementing strategic measures to mitigate, monitor, and manage these risks, ensuring minimal impact on business operations and maximum network and data security.

Level 1: Emerging

At an emerging level, you are beginning to identify and assess potential IT risks. You're newly acquainted with standard risk management protocols and are developing preventive measures under guidance.

Level 2: Proficient

At a proficient level you are able to identify, assess, and mitigate IT risks effectively. You can develop and implement risk management strategies to safeguard information assets within the organization.

Level 3: Advanced

At an advanced level you are able to proactively identify, assess, and mitigate potential IT risks within an organization, ensuring the security and stability of information systems and technology infrastructure.

IT Compliance and Legal Issues

IT Compliance and Legal Issues is the capability to understand and adhere to technological regulations, policies, and legal obligations in an organizational context. It involves operational integrity, risk management, and keeping updated with changing IT laws, thereby ensuring overall organizational legality in IT environment.

Level 1: Emerging

At an emerging level, you are familiarizing yourself with IT policies, legal issues, and regulations. You understand the importance of data privacy and compliance at a fundamental level.

Level 2: Proficient

At a proficient level you are able to interpret and apply IT compliance and legal requirements effectively in various IT projects and operations, ensuring organizational adherence to regulations and standards.

Level 3: Advanced

At an advanced level you are able to oversee and ensure full compliance with all IT laws, regulations, and policies within the organization. You possess expert knowledge in legal issues related to IT.

IT Audit Techniques

IT Audit Techniques is a proficiency involving the use of specialized methods and tools to assess and improve an organization's information technology systems, data integrity and security protocols. It necessitates understanding technical aspects of IT, applicable regulations, and risk mitigation strategies.

Level 1: Emerging

At an emerging level, you are familiar with IT auditing basics, understanding key terms and concepts. You can assist in simple IT audit tasks under supervision, showcasing your growing skillset.

Level 2: Proficient

At a proficient level you are adept at utilizing various tools and techniques to effectively assess IT systems, identify risks, and provide recommendations for enhancing security and compliance measures.

Level 3: Advanced

At an advanced level, you are able to thoroughly understand and implement complex IT audit techniques, including in-depth knowledge of audit methodologies, tools, and technologies in the Information Technology field.

Ethical Hacking Basics

Ethical Hacking Basics is the foundational understanding of how to responsibly exploit system vulnerabilities. It involves knowledge of security systems, ethical breach protocols, and strategies to identify potential attacks, with the aim of strengthening instead of compromising the integrity of the organization's IT infrastructure.

Level 1: Emerging

At an emerging level, you are beginning to understand the foundations of ethical hacking. You can identify basic security weaknesses and are developing skills to solve simple cybersecurity issues.

Level 2: Proficient

At a proficient level you are able to understand and apply ethical hacking concepts and techniques effectively. You can identify vulnerabilities in systems and networks and recommend security measures to protect them.

Level 3: Advanced

At an advanced level, you are able to proficiently identify vulnerabilities in systems, networks, and applications through ethical hacking techniques, utilizing advanced tools and methodologies to enhance cybersecurity measures.

Blockchain Technology

Blockchain Technology is an incorruptible, decentralized, digital ledger system used in Information Technology to record transactions across many computers, ensuring data security and transparency. It underpins applications such as cryptocurrency, smart contracts and distributed cloud storage.

Level 1: Emerging

At an emerging level, you are familiar with fundamental concepts of blockchain technology. You can explain how it operates, recognize its benefits and limitations, and contribute to basic blockchain projects.

Level 2: Proficient

At a proficient level you are able to implement and manage blockchain technology solutions effectively, understanding the technical aspects and leveraging its potential in Information Technology environments.

Level 3: Advanced

At an advanced level, you are able to design, implement, and optimize complex blockchain solutions, conduct detailed analysis, provide strategic recommendations, and lead blockchain technology projects within an organization.

IT Vendor Management

IT Vendor Management is the process of systematically planning, selecting, and monitoring IT service providers to ensure they deliver quality services, aligned with business objectives, at a fair cost. Crucial elements include contract negotiations, relationship management, performance tracking, risk mitigation, and strategic decision-making to optimize vendor contribution.

Level 1: Emerging

At an emerging level, you are beginning to establish relationships with IT vendors, acquire basic understanding of contracts and software licensing, and develop rudimentary negotiation skills.

Level 2: Proficient

At a proficient level, you are able to effectively manage relationships with IT vendors, ensuring service level agreements are met, costs are controlled, and value is maximised for the organization.

Level 3: Advanced

At an advanced level, you are able to strategically manage relationships with IT vendors, negotiating complex contracts, resolving disputes, and ensuring optimal vendor performance to meet organizational IT needs.

Digital Transformation Strategies

Digital Transformation Strategies is a proficiency in implementing advanced digital technologies to overhaul existing processes, services and culture within an organization, enhancing operational efficiency, customer engagement and overall business value, thereby facilitating a strategic shift towards a more technologically-integrated and innovative organizational model.

Level 1: Emerging

At an emerging level, you are beginning to understand Digital Transformation Strategies. You can identify key digital trends and you're exploring how these can enhance business operations.

Level 2: Proficient

At a proficient level you are able to develop and implement digital transformation strategies that effectively leverage technology to drive innovation, improve processes, and enhance overall business performance within an organization.

Level 3: Advanced

At an advanced level you are capable of developing and implementing cutting-edge digital transformation strategies that leverage emerging technologies to drive organizational growth and innovation in the IT sector.

Information Privacy

Information Privacy is the practice of safeguarding sensitive data from unauthorized access or breaches, focusing on the handling and protection of personal, corporate, and digital data in the Information Technology realm. It involves application of strategies, controls, and measures to secure privacy rights in information processing.

Level 1: Emerging

At an emerging level, you are beginning to understand the importance of information privacy in IT. You're aware of basic principles and are able to implement simple data protection measures.

Level 2: Proficient

At a proficient level you are able to effectively implement and adhere to information privacy policies and procedures within an organization, ensuring the secure handling of sensitive data in accordance with IT regulations.

Level 3: Advanced

At an advanced level you are able to implement and manage advanced encryption techniques, access controls, and data anonymization methods to ensure the highest level of information privacy in IT systems.

Information Security Policy

Information Security Policy is a set of guidelines and procedures designed to protect an organization's digital and informational assets from threats. It governs the actions of employees, systems, processes, addressing risk management, data handling, and response plans to potential IT security incidents.

Level 1: Emerging

At an emerging level, you are familiarizing with Information Security Policies, understanding basic principles and acquiring the knowledge to monitor and enforce these policies within your IT role.

Level 2: Proficient

At a proficient level, you are able to develop, implement, and enforce Information Security Policies within an organization, ensuring compliance with regulatory requirements and protecting sensitive data effectively.

Level 3: Advanced

At an advanced level you are able to develop, implement, and enforce complex information security policies in alignment with industry best practices and regulatory requirements to protect IT assets effectively.

Augmented Reality (AR) and Virtual Reality (VR) in IT

Augmented Reality (AR) and Virtual Reality (VR) in IT is the creation and application of computer-generated experiences within a simulated environment, integrating digital information with the user's physical presence in real time for training, troubleshooting, designing, visualization, and simulated field experiences in business environments.

Level 1: Emerging

At an emerging level, you are familiar with basic AR and VR concepts. You have fundamental knowledge of developing and deploying simple AR and VR applications in IT environments.

Level 2: Proficient

At a proficient level you are able to develop and implement AR and VR solutions, integrating them seamlessly into existing IT systems to enhance user experience and optimize business processes effectively.

Level 3: Advanced

At an advanced level you are a master in designing and implementing complex AR and VR solutions, integrating them seamlessly with other IT systems to enhance user experiences and drive business innovation.

Green IT and Sustainability Practices

Green IT and Sustainability Practices is the application of eco-friendly solutions and strategies in IT infrastructure. It encompasses energy-efficient computing, waste reduction, sustainable design and sourcing of IT assets, along with management initiatives to mitigate the environmental impact of IT operations and promote long-term sustainability.

Level 1: Emerging

At an emerging level, you are beginning to understand the principles of Green IT and sustainability practices. You can identify basic IT strategies that support environmental sustainability.

Level 2: Proficient

At a proficient level you are able to effectively integrate Green IT and sustainability practices into information technology strategies, systems, and operations to minimize environmental impact and promote energy efficiency.

Level 3: Advanced

At an advanced level, you are able to strategically implement and manage Green IT and Sustainability Practices in Information Technology, optimizing resources and reducing environmental impact effectively.

Edge Computing Technologies

Edge Computing Technologies is the practice in Information Technology of processing data near the edge of the network, where the data is generated, rather than in centralized data-processing warehouses. It is aimed to reduce latency, save bandwidth, enhance privacy, and improve customer experience.

Level 1: Emerging

At an emerging level, you are familiar with the basics of edge computing technologies. You possess some foundational knowledge of data processing, network connectivity and latency management in real-world tech applications.

Level 2: Proficient

At a proficient level, you are able to design, implement, and manage edge computing technologies effectively. You can analyze data in real-time at the edge, optimizing performance and enhancing security measures.

Level 3: Advanced

At an advanced level, you are able to design, implement, and optimize edge computing technologies to efficiently process and analyze data closer to its source, enhancing performance and reducing latency.

Quantum Computing Basics

Quantum Computing Basics is the fundamental understanding of quantum computing principles such as superposition and entanglement, it provides knowledge on how quantum bits or qubits work, and how they influence data processing and computing power in an IT context.

Level 1: Emerging

At an emerging level, you are studying the basic principles of quantum computing, understanding quantum bits and superposition. You're getting familiar with quantum algorithms, but haven't applied them yet.

Level 2: Proficient

At a proficient level you are skilled in understanding the basics of quantum computing, including principles such as superposition, entanglement, and quantum gates, allowing you to apply this knowledge effectively in IT settings.

Level 3: Advanced

At an advanced level you are able to demonstrate a deep understanding of quantum computing principles, algorithms, and applications within the context of Information Technology, showcasing expertise and innovation in the field.

Advanced Cybersecurity Defense Strategies

Advanced Cybersecurity Defense Strategies is the capability to design and implement highly specialized and complex protective measures in information technology systems, safeguarding them against advanced persistent threats, through risk assessment, threat analysis, and developing real-time security solutions in a rapidly evolving digital landscape.

Level 1: Emerging

At an emerging level, you are familiar with fundamental cybersecurity defense strategies. You know basic techniques for protecting IT systems, but further training, knowledge, and experience will enhance your proficiency.

Level 2: Proficient

At a proficient level you are proficient in applying advanced cybersecurity defense strategies within Information Technology, effectively protecting organizations from complex and evolving cyber threats.

Level 3: Advanced

At an advanced level you are adept at implementing sophisticated cybersecurity defense strategies, leveraging cutting-edge technologies and techniques to protect organizational information systems from complex cyber threats.

AI-Driven System Optimization

AI-Driven System Optimization is the application of Artificial Intelligence to automatically analyze, improve and adapt IT systems' performance and efficiency. This involves machine learning algorithms automatically identifying suboptimal configuration and providing potentially beneficial modifications, ensuring the system runs effectively and meets organizational needs.

Level 1: Emerging

At an emerging level, you are beginning to understand AI-driven system optimization. You're familiar with basic AI concepts and are capable of implementing simple system improvements with guidance.

Level 2: Proficient

At a proficient level you are able to effectively utilize artificial intelligence tools to optimize system performance, identify inefficiencies, and make informed decisions for continuous improvement within an Information Technology environment.

Level 3: Advanced

At an advanced level you are able to harness artificial intelligence to continuously optimize systems, predicting future performance and proactively identifying areas for improvement in Information Technology environments.

Ethical Tech Development and Usage

Ethical Tech Development and Usage is the adherence to moral principles and standards in the designing, developing, implementation, and usage of information technology systems, with the focus on respecting user privacy, ensuring transparency, promoting inclusivity, and preventing harm to users or society.

Level 1: Emerging

At an emerging level, you are beginning to understand and apply ethical principles to your tech development and usage. You recognise the importance of responsible practices in Information Technology.

Level 2: Proficient

At a proficient level you are able to consistently apply ethical principles in the development and usage of technology, ensuring that privacy, security, and social responsibility are prioritized in IT projects.

Level 3: Advanced

At an advanced level, you are proficient in integrating ethical principles into all stages of tech development. You advocate for privacy, security, and fairness in IT systems and solutions.

Cross-Platform Integration Skills

Cross-Platform Integration Skills is the proficiency in using specialized software or technology to harmonize diverse computing platforms. It entails the ability to cooperate systems across various platforms, ensuring robust data exchanges and interoperability for seamless IT operations, thereby enhancing productivity in an organization.

Level 1: Emerging

At an emerging level, you are starting to build understanding of cross-platform integration, able to identify potential links between systems and begin facilitating basic system integration in a controlled environment.

Level 2: Proficient

At a proficient level, you are able to effectively integrate different operating systems and technologies to ensure seamless communication and functionality across various platforms in Information Technology environments.

Level 3: Advanced

At an advanced level, you are adept at seamlessly integrating applications and systems across multiple platforms, demonstrating a deep understanding of compatibility and interoperability in Information Technology environments.

IoT Security and Management

IoT Security and Management is the practice of safeguarding connected devices and networks in the Internet of Things (IoT) domain, effectively managing risks and addressing threats. This includes processing integrity, confidentiality, and availability of IoT data and services, as well as proper lifecycle management of IoT devices.

Level 1: Emerging

At an emerging level, you are gaining foundational knowledge of IoT security and management principles. You're beginning to understand safeguarding techniques, how to manage IoT risks, and network protocols.

Level 2: Proficient

At a proficient level you are able to effectively implement and manage security measures for Internet of Things (IoT) devices, ensuring data protection and secure communication across IT systems.

Level 3: Advanced

At an advanced level, you are proficient in implementing, managing, and securing Internet of Things (IoT) devices and networks to ensure data integrity, confidentiality, and availability within an Information Technology environment.

Adaptive AI for Problem-Solving

Adaptive AI for Problem-Solving is the IT-driven capacity to leverage intelligent, self-learning systems in identifying, analyzing, and resolving complex issues. It incorporates machine learning, pattern recognition, and data analytics, allowing the AI to adapt and optimize solutions through continual learning and experience.

Level 1: Emerging

At an emerging level, you are just starting to apply adaptive AI to basic problem-solving tasks within IT, understanding its fundamental principles, but requiring guidance for complex situations.

Level 2: Proficient

At a proficient level you are able to effectively utilize adaptive AI algorithms to analyze complex data, generate innovative solutions, and optimize problem-solving processes within an Information Technology environment.

Level 3: Advanced

At an advanced level you are able to design and implement cutting-edge Adaptive AI systems that autonomously adapt and improve problem-solving abilities in complex Information Technology environments.

Cloud-Native Technology Proficiency

Cloud-Native Technology Proficiency is the expertise and skills required to design, implement, and manage applications structured for cloud environments. This involves inherent understanding of modern open-source technologies, and utilizing cloud specific features such as microservices, containers, DevOps, and continuous delivery.

Level 1: Emerging

At an emerging level you are gaining familiarity with cloud-native technologies. You understand the basic concepts and can utilize them under guidance in simple, well-defined situations.

Level 2: Proficient

At a proficient level, you are proficient in designing, developing, and deploying cloud-native applications. You can effectively utilize cloud services and tools to enhance efficiency, scalability, and reliability in IT systems.

Level 3: Advanced

At an advanced level you are proficient in designing, implementing, and managing complex cloud-native technologies, utilizing microservices, containers, serverless computing, and orchestration tools to optimize IT infrastructure and applications.

IT Project Management

IT Project Management is the process of planning, organizing, and delineating responsibility for the completion of an organization's information technology goals. It involves aligning IT projects with business strategies, managing resources, and navigating project-related risks while ensuring successful delivery within scope.

Level 1: Emerging

At an emerging level you are beginning to understand IT Project Management. You're developing your skills to initiate, plan, and execute IT projects, recognizing their importance in meeting objectives.

Level 2: Proficient

At a proficient level, you are skilled in creating and executing project plans, managing resources efficiently, and ensuring IT projects are completed on time, within budget, and meeting all requirements.

Level 3: Advanced

At an advanced level, you are capable of successfully planning, executing, and managing complex IT projects, utilizing advanced project management methodologies and tools to ensure project success within the IT field.

Database Management

Database Management is the process of using specialized software to store, manipulate, analyze, and secure data. It involves activities like data creation, processing, securing, backing up, and retrieval, ensuring smooth data access, integrity, and consistency for users and applications within an IT infrastructure.

Level 1: Emerging

At an emerging level, you are developing baseline skills for maintaining databases. You can perform basic tasks and are building knowledge in data modelling, storage systems, and database security.

Level 2: Proficient

At a proficient level you are able to design and implement complex databases, optimize performance, troubleshoot issues, and ensure data integrity within an organization's IT infrastructure.

Level 3: Advanced

At an advanced level you are proficient in designing complex databases, optimizing database performance, implementing advanced security measures, and developing data-driven strategies for Information Technology systems.

Business Intelligence Tools

Business Intelligence Tools is a suite of software applications utilized in IT that enable organizations to collect, analyze, and present business data, facilitating informed decision-making. These tools offer capabilities like data mining, analytical processing, reporting, and statistical analysis to improve operational efficiency and business performance.

Level 1: Emerging

At an emerging level, you are developing foundational knowledge of Business Intelligence Tools. You can perform basic tasks and are becoming familiar with data analysis and presentation techniques.

Level 2: Proficient

At a proficient level you are able to effectively utilize various business intelligence tools to extract, analyze, and present data in order to assist with strategic decision-making and improve organizational performance.

Level 3: Advanced

At an advanced level you are proficient in leveraging advanced Business Intelligence Tools to optimize data analysis, visualization, and reporting capabilities within the information technology environment.

AI and Machine Learning Basics

AI and Machine Learning Basics is the foundational understanding of AI and machine learning concepts within an IT context. It involves knowledge of designing, training, and applying AI models, using machine learning algorithms, and understanding the ethical and practical implications of AI in information technology.

Level 1: Emerging

At an emerging level, you are learning fundamental principles of AI and machine learning. You can identify basic concepts, demonstrate a basic understanding and apply it in simple, supervised scenarios.

Level 2: Proficient

At a proficient level you are able to understand and apply foundational concepts of AI and Machine Learning within Information Technology, enabling you to develop simple models and analyze data effectively.

Level 3: Advanced

At an advanced level you are proficient in designing and implementing complex AI and machine learning algorithms, optimizing models, and integrating them seamlessly into enterprise IT systems to drive strategic decision-making.

Network Security

Network Security is a crucial IT capability pertaining to protecting an organization's IT infrastructure, using preventive, defensive and recovery measures. This includes safeguarding data transmission, ensuring integrity and confidentiality of information, and preventing unauthorized access or disruptions to network systems and services.

Level 1: Emerging

At an emerging level, you are developing basic understanding of network security protocols. You're learning to identify potential threats, apply basic security measures, and support network security initiatives.

Level 2: Proficient

At a proficient level you are able to implement and manage network security measures effectively, ensuring the protection of data and systems from external threats in an IT environment.

Level 3: Advanced

At an advanced level, you are able to design, implement, and manage complex network security systems, including intrusion detection/prevention systems, firewalls, VPNs, and secure network protocols to protect data and information.

Cryptography

Cryptography is the practice and study of secure communication techniques in IT, which prevent unauthorized parties from accessing data. It encompasses encryption and decryption, secure coding, hash functions, and digital signatures, protecting information in areas like data transfer, storage and communication.

Level 1: Emerging

At an emerging level, you are familiar with basic concepts of cryptography. You can identify common encryption algorithms and understand the significance of secure communication in maintaining data integrity.

Level 2: Proficient

At a proficient level you are able to effectively implement and manage cryptographic protocols to secure data transmission, ensuring confidentiality, integrity, and authenticity in Information Technology systems.

Level 3: Advanced

At an advanced level you are capable of designing and implementing complex cryptographic systems to secure sensitive information and communications within an organization's IT infrastructure.

Programming Proficiency

Programming Proficiency is the demonstrated ability to accurately code, debug, and analyze programs in various computer languages. It involves mastery of algorithms, data structures, syntax patterns, and problem-solving methods ensuring adaptability across diverse IT environments or systems.

Level 1: Emerging

At an emerging level, you are learning to write basic code with supervision, understanding programming concepts, debugging simple issues, and utilizing foundational tools within the Information Technology environment.

Level 2: Proficient

At a proficient level you are able to effectively write, debug, and maintain complex code in multiple programming languages. You can architect and implement solutions to IT problems with confidence.

Level 3: Advanced

At an advanced level you are proficient in writing complex algorithms, demonstrating mastery in multiple programming languages, optimizing code for efficiency, and designing innovative solutions to complex IT problems.

Network Configuration

Network Configuration is the process of designing and implementing the details of a computer's network infrastructure, including the arrangement, communication protocols, and physical and logical components. This capability ensures a secure, efficient, and functional interconnectivity within an organization's information technology infrastructure.

Level 1: Emerging

At an emerging level, you are learning basic network configuration concepts. You can perform simple tasks under supervision, but more complex tasks require detailed guidance and support from experienced colleagues.

Level 2: Proficient

At a proficient level, you are able to configure and troubleshoot network devices such as routers and switches, implement VLANs, and optimize network performance through efficient configuration practices.

Level 3: Advanced

At an advanced level you are able to design, implement, and optimize complex network configurations that maximize performance, security, and scalability to meet the organization's IT needs efficiently.

Cybersecurity Principles

Cybersecurity Principles is the foundational knowledge and understanding of protecting information systems from digital attacks. It includes recognizing threats, implementing security measures, managing breaches, and applying methodologies to prevent unauthorized access, use, disclosure, disruption, modification, or destruction of information.

Level 1: Emerging

At an emerging level, you understand basic cybersecurity principles. You are familiar with IT security concepts, aware of standard threats, and can follow preventive measures under supervision.

Level 2: Proficient

At a proficient level you are able to apply cybersecurity principles in IT systems, ensuring data protection and preventing security breaches. You can effectively implement security measures and respond to cyber threats.

Level 3: Advanced

At an advanced level you are proficient in applying the most complex cybersecurity principles in Information Technology, demonstrating a deep understanding of advanced concepts and strategies to protect data and systems.

System Analysis

System Analysis is the process of studying and understanding complex IT systems to identify areas for improvement or development. This includes examining system components, understanding their interrelations, evaluating their performance, and providing recommendations for enhancement without disrupting functionality.

Level 1: Emerging

At an emerging level, you are beginning to understand system analysis, capable of identifying basic system components and their functions within the overall information technology infrastructure of an organization.

Level 2: Proficient

At a proficient level, you are able to analyze complex IT systems to identify issues, propose solutions, and effectively communicate technical requirements to stakeholders. Your expertise in system analysis is invaluable.

Level 3: Advanced

At an advanced level, you are proficient in conducting complex system analysis in Information Technology, identifying intricate problems, proposing innovative solutions, and implementing advanced technical strategies for optimization and efficiency.

Cloud Computing

Cloud Computing is the delivery of various services like servers, storage, databases, networking, software, analytics, and intelligence over the Internet (the cloud), offering faster innovation, flexible resources, and economies of scale, significantly enhancing an organization's IT capability by enabling accessibility from anywhere, anytime.

Level 1: Emerging

At an emerging level, you are grasping fundamental concepts of cloud computing. You're gaining knowledge in cloud services, deployment models, and understanding the overall benefits to IT infrastructure.

Level 2: Proficient

At a proficient level you are able to effectively design, implement, and manage cloud computing solutions, ensuring scalability, security, and performance within the organization's IT infrastructure.

Level 3: Advanced

At an advanced level, you are able to architect, deploy, and manage complex cloud computing solutions, integrating various services and optimizing performance and cost within an organization's IT infrastructure.

Data Analytics

Data Analytics is the interdisciplinary field of IT, which involves analyzing and interpreting complex data sets to extract insights, identify patterns, and support decision-making. This capability encompasses various statistical, predictive and descriptive techniques made possible by software tools and algorithms.

Level 1: Emerging

At an emerging level, you are developing foundational understanding of data analytics. You're gaining experience with systems, tools, and techniques, and starting to interpret and visualize data trends accurately.

Level 2: Proficient

At a proficient level you are able to apply advanced data analytics techniques to extract valuable insights from large datasets, demonstrating a strong understanding of statistical analysis and data visualization tools.

Level 3: Advanced

At an advanced level, you are proficient in utilizing data analytics tools and techniques to extract valuable insights from complex datasets, enabling strategic decision-making and innovation in Information Technology.

Software Development Lifecycle

Software Development Lifecycle is a systematic process in IT that comprises various stages, such as planning, analysis, design, development, testing, and maintenance, to create, deploy, and continually improve software applications. It ensures the delivery of high-quality, user-centric, and efficient software solutions.

Level 1: Emerging

At an emerging level, you are beginning to understand the phases of the Software Development Lifecycle. You can identify key elements in each stage, but lack hands-on experience in application.

Level 2: Proficient

At a proficient level you are able to effectively plan, design, develop, test, and deploy software applications within the Software Development Lifecycle, ensuring high quality and efficient delivery within IT projects.

Level 3: Advanced

At an advanced level, you are able to expertly navigate and implement all stages of the Software Development Lifecycle, from planning to deployment, in the context of Information Technology projects.

Data Visualization

Data Visualization is the graphical representation of data, amplifying the comprehension of complex data sets. It involves IT capabilities such as the utilization of software tools to translate large and complex data into accessible visual formats, empowering organizations to make data-driven decisions and understand intricate patterns.

Level 1: Emerging

At an emerging level, you are developing skills in converting raw data into visual formats such as charts or graphs, using basic IT tools, to aid data understanding and communication.

Level 2: Proficient

At a proficient level you are able to create visually appealing and informative data visualizations using various IT tools and techniques to effectively communicate insights and trends to stakeholders within the organization.

Level 3: Advanced

At an advanced level you are able to create interactive and dynamic data visualizations using advanced tools like Tableau or Power BI to effectively communicate complex information in an IT context.

Information Systems Design

Information Systems Design is the proficiency in creating comprehensive plans for IT systems. This involves understanding software, hardware, and network requirements, assembling and configuring system components, and ensuring good user interface design, with the aim of improving efficiency and productivity within an organization.

Level 1: Emerging

At an emerging level, you are beginning to understand Information Systems Design. You are competent at basic tasks and can assist in the development of simple IT systems under guidance.

Level 2: Proficient

At a proficient level you are able to design complex information systems that meet organizational needs, integrating technologies effectively to address business challenges and optimize processes efficiently.

Level 3: Advanced

At an advanced level, you are able to design complex information systems that efficiently meet the needs of an organization by integrating various technologies and optimizing performance and security.

User Interface Design

User Interface Design is the strategic process of creating or enhancing digital interfaces to improve user experience with focused functionality and aesthetic appeal. It involves the application of user-centered design methods to generate coherent and efficient IT solutions for users.

Level 1: Emerging

At an emerging level, you are beginning to develop skills in user interface design. You can create basic web or software interfaces, understanding fundamental principles of usability and aesthetics in IT context.

Level 2: Proficient

At a proficient level, you are able to design user interfaces that effectively meet the needs of users, incorporating best practices and principles of user experience design in Information Technology contexts.

Level 3: Advanced

At an advanced level, you are proficient in designing user interfaces that optimize user experience, functionality, and visual aesthetics in Information Technology applications, demonstrating mastery in usability principles and industry standards.

Operating Systems Management

Operating Systems Management is an Information Technology capability enabling professionals to implement, manage, and troubleshoot various types of operating systems in diverse organizational settings. This capability also includes tasks like system maintenance, updates, security management, and optimizing system performance.

Level 1: Emerging

At an emerging level, you are gaining a basic awareness of Operating Systems Management. You understand fundamental concepts, beginning to apply them in supervised, low-risk environments within the IT landscape.

Level 2: Proficient

At a proficient level, you are capable of managing and administering operating systems efficiently, applying best practices for software installations, updates, security configurations, and troubleshooting issues in an IT environment.

Level 3: Advanced

At an advanced level, you are proficient in designing, implementing, and managing complex operating systems for optimal performance and security within an Information Technology environment.

Application Development

Application Development is the process of creating computer programs or applications, using coding languages and software development principles. It includes tasks such as programming, debugging, testing, and documentation to meet user requirements. It allows organizations to solve problems, automate processes, and improve efficiency.

Level 1: Emerging

At an emerging level, you are capable of engaging in basic application coding, software bug troubleshooting, and routine maintenance tasks, under direct supervision, while mastering foundational IT tools and languages.

Level 2: Proficient

At a proficient level you are able to design and develop complex software applications, utilizing various programming languages and frameworks to meet specific business needs within the Information Technology industry.

Level 3: Advanced

At an advanced level, you are proficient in designing, developing, and implementing complex software applications using cutting-edge technologies and programming languages to meet specific business needs in Information Technology.

Web Development

Web Development is the creation and maintenance of websites or web applications, leveraging coding languages and digital technologies. It encompasses aspects such as website design, content production, client-side/server-side scripting, and network security configurations. It's integral to the information technology operations of any organization.

Level 1: Emerging

At an emerging level you are beginning to grasp Web Development. Your proficiency includes understanding HTML/CSS basics, and simple JavaScript. Note, your capability to build basic websites is developing.

Level 2: Proficient

At a proficient level you are able to design, develop, and maintain complex websites, utilizing various programming languages and tools to optimize user experience and functionality in the Information Technology field.

Level 3: Advanced

At an advanced level you are proficient in creating complex and dynamic websites using a variety of programming languages and frameworks, with an in-depth understanding of web development principles and best practices.

IT Infrastructure Management

IT Infrastructure Management is the coordination, design, execution, and upkeep of key IT operations. It comprises network management, hardware and software management, performance tracking, and system security, aimed at ensuring a reliable, efficient, secure, and scalable IT environment for organizations.

Level 1: Emerging

At an emerging level, you are beginning to grasp the basics of IT infrastructure management. You can identify key components, systems, and processes, and perform simple maintenance tasks with guidance.

Level 2: Proficient

At a proficient level you are able to effectively manage IT infrastructure, including networks, servers, storage, and virtualization technologies. You can troubleshoot issues, implement upgrades, and ensure system reliability.

Level 3: Advanced

At an advanced level you are able to design, implement, and manage complex IT infrastructure solutions, ensuring high availability, scalability, and security across networks, servers, storage, and virtualization environments.

Quality Assurance and Testing

Quality Assurance and Testing is the systematic process in Information Technology that ensures software, systems and applications meet specified requirements and standards, safeguarding functionality and performance. It involves identifying defects, debugging, validating functionality and verifying user experience to mitigate risks and assure product excellence.

Level 1: Emerging

At an emerging level, you are gaining awareness in Quality Assurance and Testing. You understand basic IT testing principles, and assist in identifying and managing minor defects.

Level 2: Proficient

At a proficient level you are able to design and execute comprehensive test plans, conduct thorough regression testing, and identify and fix software bugs efficiently in an IT environment.

Level 3: Advanced

At an advanced level you are highly proficient in designing and conducting complex quality assurance and testing processes for IT systems, ensuring optimal performance and reliability in all aspects of functionality.

Mobile Application Development

Mobile Application Development is the process of creating software applications designed for wireless computing devices, such as smartphones and tablets. It involves designing, coding, testing and maintaining applications that meet user needs and comply with IT standards of performance, security, and reliability.

Level 1: Emerging

At an emerging level, you are acquiring foundational skills in mobile application development. You can create basic applications, understand coding principles, and are familiar with key software platforms.

Level 2: Proficient

At a proficient level you are able to develop mobile applications using various programming languages and platforms, ensuring functionality, user experience, and security requirements are met within the Information Technology field.

Level 3: Advanced

At an advanced level you are proficient in designing and developing complex, innovative mobile applications using the latest technologies and frameworks in the Information Technology industry.

IT Service Management

IT Service Management is the combined set of practices, standards, and policies aimed at planning, delivering, operating, and controlling IT services provided to customers. It emphasizes quality of service, user satisfaction, efficiency, and continual improvement within the IT environment.

Level 1: Emerging

At an emerging level, you are beginning to understand IT Service Management, able to perform basic tasks, and are learning to apply service management standards and methodologies in practical settings.

Level 2: Proficient

At a proficient level you are able to effectively manage IT services, ensuring that systems are running efficiently, incidents are resolved promptly, and user needs are met in a timely manner.

Level 3: Advanced

At an advanced level, you are proficient in developing and implementing IT Service Management strategies to optimize service delivery, ensure compliance, and drive continuous improvement within the organization.

Data Mining and Modeling

Data Mining and Modeling is the IT process of discovering interpretative patterns, relationships, and correlations, in large data sets using statistical algorithms. It involves the design of predictive models to forecast future trends and behaviors for data-supported decision making.

Level 1: Emerging

At an emerging level, you are beginning to understand the basics of data mining and modeling. You can identify patterns and trends, but require guidance to interpret complex data sets.

Level 2: Proficient

At a proficient level you are able to effectively use various data mining techniques to extract valuable insights from large datasets, and develop accurate predictive models to support decision-making in IT environments.

Level 3: Advanced

At an advanced level you are proficient in utilizing complex algorithms to extract meaningful patterns from large datasets, applying statistical techniques to build predictive models, and optimizing data mining processes for efficiency.

IT Governance

IT Governance is the framework responsible for providing strategic leadership, ensuring objectives are achieved, ascertaining that risks are managed effectively and verifying that resources are used responsibly in an information technology environment. It optimizes business value through managing decision rights and accountability.

Level 1: Emerging

At an emerging level, you are familiar with basic IT Governance concepts and principles. You understand compliance requirements, but primarily observe and assist in the implementation process.

Level 2: Proficient

At a proficient level, you are able to actively participate in defining and implementing IT governance processes, ensuring alignment between business objectives and IT strategies, and managing risks effectively.

Level 3: Advanced

At an advanced level, you are proficient in implementing and monitoring IT Governance practices to ensure alignment with strategic goals, regulatory requirements, and risk management within the organization.

Capabilities