Stakeholder Risk Management
Stakeholder Risk Management is the ability to recognize, assess and mitigate potential risks associated with stakeholder or community engagement activities. It requires the skills to communicate effectively with stakeholders, understand their concerns and pro-actively address any issues that could potentially hinder the engagement process. The impact of proficient stakeholder risk management is a smoother, more successful community engagement that values and respects all parties involved.
Foundational
At a foundational level you are aware that risks can affect stakeholder and community engagement, and you actively look out for early signs of issues. You seek guidance and follow established processes to help manage concerns as they arise. By taking these first steps, you support smoother communication and contribute to stronger, more positive relationships.
Developing
At a developing level you are beginning to identify and flag potential risks in stakeholder or community engagement activities, drawing on guidance from more experienced colleagues. You respond to concerns as they arise and help implement solutions, learning how risks can affect engagement outcomes. Your actions contribute to building awareness and creating more stable, positive interactions.
Proficient
At a proficient level you are able to identify and assess risks to stakeholder or community engagement, and take practical steps to address them before they escalate. You communicate clearly with all parties, using your understanding of their needs to resolve concerns early. This ensures engagement activities run smoothly and relationships are maintained.
Advanced
At an advanced level you are able to anticipate and navigate complex stakeholder risks before they escalate, using insight and active listening to understand underlying issues. You develop and lead targeted strategies that address concerns and build trust, even in challenging or high-stakes situations. Your actions ensure engagement remains positive and productive for all involved.
Expert
At an expert level you are able to anticipate, assess and respond to complex stakeholder risks before they emerge, drawing on deep insight into stakeholder motivations and potential points of tension. You expertly guide teams through high-stakes situations, setting best practice approaches that build trust even in challenging environments. Your leadership ensures the engagement process is robust, transparent and resilient to evolving risks.
