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Operational Risk Management

Operational Risk Management is the capability of identifying, evaluating and mitigating risks within an operational setting. This capability necessitates a thorough knowledge of the organization's systems, processes, and resources. Through proactive management, potential disruptions are minimized, safeguarding business continuity and overall performance.

Foundational

At a foundational level you are able to recognize obvious operational risks in your immediate work area and raise them with your manager or team. You follow standard procedures to support risk controls, helping to maintain the smooth running of day-to-day operations. Your actions contribute to a safer and more reliable workplace for everyone.

Developing

At a developing level, you are able to spot potential operational risks in your area and raise them with your team or supervisor. You can follow established risk procedures and support basic risk controls, although you may still need guidance. Your actions help reduce simple disruptions and support smooth day-to-day operations.

Proficient

At a proficient level, you are able to identify and assess operational risks across different processes, taking practical steps to reduce their impact. You use your understanding of the organization’s operations to anticipate issues before they arise and put effective controls in place. Your actions help ensure smooth daily operations and protect business outcomes.

Advanced

At an advanced level you are capabilityed at anticipating and assessing complex operational risks, often spotting potential issues before they arise. You design and implement practical controls across multiple teams or functions, ensuring they are embedded in daily operations. Your proactive approach significantly reduces disruptions and supports strong business continuity.

Expert

At an expert level you are proactive in anticipating, assessing, and addressing complex operational risks across multiple processes and teams. You embed robust risk management into both day-to-day operations and long-term planning, guiding others in crisis response and fostering a resilient culture. Your insight ensures operational stability and protects business continuity even in changing circumstances.

Where is this capability used?