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Supporting Employee Resource Groups

Supporting Employee Resource Groups is the ability to encourage and nurture diverse internal communities. This capability involves understanding the specific needs, goals and cultures of different employee groups. It underpins an inclusive business environment, fostering a sense of belonging and increasing overall team performance.

Foundational

At a foundational level you are aware of the value of Employee Resource Groups and show respect for their work and members. You listen to different perspectives shared by these groups and participate when invited. Your actions help create a more welcoming and inclusive workplace, encouraging everyone to feel they belong.

Developing

At a developing level you are beginning to support Employee Resource Groups by attending their events and listening to their experiences. You are learning about different employee groups and taking small, positive steps to help meet their needs. Your growing awareness helps create a more welcoming and inclusive environment for everyone.

Proficient

At a proficient level you are actively supporting employee resource groups by helping them achieve their goals and promoting their activities across your workplace. You listen to group members, recognize their unique needs, and work with them to create inclusive practices. Your actions help build a stronger sense of belonging and contribute to a positive and inclusive culture.

Advanced

At an advanced level you are a trusted partner to Employee Resource Groups, working with them to identify opportunities and overcome barriers. You guide leaders and teams in recognizing the unique contributions and needs of these groups, driving meaningful change. Your support helps create an inclusive, high-performing workplace where all employees feel valued.

Expert

At an expert level you are a trusted advisor, guiding and mentoring leaders and Employee Resource Groups (ERGs) across the organization. You use a deep understanding of unique group needs and organizational culture to shape strategy, drive lasting engagement, and remove barriers. Your support empowers ERGs to deliver measurable impact on inclusion and business outcomes.

Where is this capability used?