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Promoting Accessibility and Inclusion

Promoting Accessibility and Inclusion is the ability to advocate for and implement practices ensuring everyone feels valued and included. This entails understanding of diverse experiences, mental and physical disabilities, to create an accommodating environment. This key capability fosters a culture of respect, and increases productivity and collaboration.

Foundational

At a foundational level you are aware of the importance of accessibility and inclusion and show respect for people’s individual needs and backgrounds. You listen and learn from the experiences of others, including those with different abilities or perspectives. Your actions help create a welcoming environment where everyone feels safe to contribute.

Developing

At a developing level you are beginning to recognize barriers that exclude people and take simple steps to help everyone participate. You listen to others’ experiences and adapt your approach to support colleagues with different needs. Your actions help build a workplace where everyone feels more comfortable and respected.

Proficient

At a proficient level you are actively embedding accessible and inclusive practices into daily work, considering the diverse needs of colleagues and customers. You seek feedback and adjust processes to remove barriers, making sure everyone can participate fully. Your efforts help create a workplace where respect, belonging, and collaboration are visibly strengthened.

Advanced

At an advanced level you are a visible champion for accessibility and inclusion, actively designing and improving workplace practices to remove barriers for all. You collaborate across teams to embed inclusive principles into everyday processes, ensuring diverse needs are met. Your work leads to greater trust, engagement, and innovation in the organization.

Expert

At an expert level you are leading organization-wide strategies that set new standards for accessibility and inclusion, actively shaping policies and systems to remove barriers for all. You use deep understanding of diverse needs to influence decision-makers and foster positive cultural change. Your work results in a more respectful, productive, and collaborative environment for everyone.

Where is this capability used?