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Business Case Support

Business Case Support is a vital capability in Business Analysis, relating to aiding the development and review of business cases. It involves the comprehension of business objectives, identification of solutions, and the evaluation of their impacts and benefits. This capability supports informed decision-making, driving effective change and progress.

Foundational

At a foundational level you are learning to support business case work by gathering basic information, understanding business needs, and helping to organize relevant data. You listen to direction and assist more experienced colleagues to develop or review business cases. Your contribution helps ensure decisions are based on accurate and considered information.

Developing

At a developing level you are able to support the preparation and review of business cases by gathering information and identifying basic options. You follow guidance to link business needs with possible solutions and help assess the potential impacts. Your work contributes to more informed decisions and lays the groundwork for future improvement.

Proficient

At a proficient level you are able to support the development and review of business cases by clearly identifying business needs, assessing solution options, and evaluating their practical impacts. You apply business analysis techniques to gather relevant information and present balanced recommendations. Your input helps stakeholders make confident, well-informed decisions that align with business objectives.

Advanced

At an advanced level you are able to lead the development and review of complex business cases, guiding stakeholders through clear analysis of options, risks and benefits. You draw on your deep understanding of strategic objectives to shape solutions that deliver measurable value. Your work gives decision-makers strong, practical evidence to support significant organizational change.

Expert

At an expert level you are relied upon to lead the development and critical review of complex business cases, often in uncertain or high-stakes environments. You guide stakeholders to clarify objectives, evaluate solution options, and assess value and risk, ensuring business cases enable confident, strategic decision-making. Your work sets a benchmark for business analysis excellence across the organization.

Where is this capability used?