Customer Enablement Manager
Jenny Tran
Jenny leads Sprout, Acorn’s customer enablement and community hub. She hosts bi-monthly webinars and writes about real use cases, product deep dives, and best practices to help customers get the most out of their Acorn platform.
Writes about:
Latest Posts
Introducing Sprout: How Learning Grows With You at Acorn
As customers grow with the platform, the way they learn and the support around that learning should grow too.
Keep Reading
The Journey to Customer Success Manager (CSM)
Jenny talks about how she got her foot in the door from Help Desk Technician to CSM in the Vancouver team.
Keep Reading
Best Practices: Capabilities That Click | Sprout Webinar
In the latest Sprout Best Practices Webinar, Customer Enablement Manager Jenny Tran walks through best practices for setting up Capabilities in your organization, configuring assessments and reporting, and offers some free resources to help you get started.
Keep Reading
Acorn in Action: What’s New, What’s Next? | Sprout Webinar
Customer Enablement Manager Jenny Tran is back with our fourth Sprout webinar! This session focuses on showing you Acorn in action—in particular, some new roadmap items in Acorn and how you can use them to drive learner engagement and make learning more impactful.
Keep Reading
Live Learning Playbook | Sprout Webinar
In the latest Sprout Best Practices Webinar, Customer Enablement Manager Jenny Tran walks through the full Acorn live learning workflow, covering best practices for structuring events vs. sessions, setting up integrations, using registration forms, and leveraging the session workflow dashboard.
Keep Reading
Acorn in Action: Not Another Demo | Sprout Webinar
Customer Enablement Manager Jenny Tran is back with our second Sprout webinar! This session focuses on showing you Acorn in action—in particular, how real customers are using learning courses, live learnings, and content to drive engagement and adoption.
Keep Reading
Clean Data, Clear Direction | Sprout Webinar
Learn how to clean up your LMS data after migration and build learning plans that prove L&D ROI. Jenny Tran, Customer Enablement Manager at Acorn, shares practical strategies to align user data, create intentional learning plans, and use reporting to demonstrate L&D value to stakeholders.
Keep Reading